Cronologia delle interruzioni di Teamleader

1. 21 ottobre 2026 alle ore 11:47 UTCmonitoring

   Due vulnerabilità di sicurezza critica in PHP, un linguaggio di programmazione utilizzato da una grande parte delle applicazioni web in tutto il mondo, tra cui Teamleader Focus, sono stati resi pubblici il 20 ottobre. Il nostro team di ingegneria ha immediatamente lanciato una mitigazione temporanea attraverso la nostra piattaforma e lo sta monitorando da vicino, e applicheremo la patch ufficiale di PHP non appena sarà rilasciato più tardi oggi. Attualmente non abbiamo alcuna indicazione che gli account dei clienti o i dati siano stati colpiti, e non è necessario fare nulla.

2. 21 ottobre 2026 alle ore 11:57 UTCidentified

   Due vulnerabilità di sicurezza critiche in PHP sono state rese pubbliche il 20 ottobre. PHP è un linguaggio di programmazione utilizzato da una grande parte delle applicazioni web in tutto il mondo, tra cui Teamleader Focus. Come ulteriore precauzione, abbiamo temporaneamente preso Teamleader Focus offline mentre applichiamo la patch di sicurezza ufficiale di PHP, e lo riporteremo online non appena sarà fatto. Attualmente non abbiamo alcuna indicazione che gli account o i dati del cliente siano stati colpiti, e terremo aggiornata questa pagina.

3. 21 ottobre 2026 alle ore 12:00 UTCidentified

   Teamleader Focus non è disponibile al momento. L'abbiamo presa offline di proposito. Due vulnerabilità critiche sono state rese pubbliche in PHP, il linguaggio di programmazione dietro molti siti web e applicazioni web in tutto il mondo, tra cui Teamleader Focus. Per rimanere in vista di qualsiasi rischio, abbiamo spento Teamleader Focus come misura preventiva. Non siamo a conoscenza di problemi di sicurezza o uso improprio, e il nostro team sta indagando per essere completamente sicuro. Quando torneremo? Per ora, stiamo puntando a rendere Teamleader Focus disponibile di nuovo alle 19:00 CEST. Non possiamo ancora confermare se questo sarà possibile prima, perché abbiamo prima bisogno di prendere i passaggi necessari per riportarlo in linea in modo sicuro. Vi terremo aggiornati su questa pagina. Grazie per la vostra pazienza, e dispiace per l'inconveniente.

4. 21 ottobre 2026 alle ore 15:52 UTCidentified

   Un rapido aggiornamento: la patch ufficiale di sicurezza PHP è stata rilasciata e il nostro team lo sta applicando in questo momento. Una volta che è in posizione e testato, porteremo Teamleader Focus on-line. Grazie per aver portato con noi, vi faremo sapere qui non appena Teamleader Focus è disponibile di nuovo.

5. 21 ottobre 2026 alle ore 18:42 UTCmonitoring

   Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

6. 22 ottobre 2026 alle ore 11:47 UTCresolved

   This incident has been resolved.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 20 luglio 2026 alle ore 15:54 UTCinvestigating

   Siamo consapevoli che alcuni clienti stanno vivendo un errore inaspettato durante l'apertura di determinate pagine di contratto. Il problema si verifica in modo intermittente e non su tutte le offerte. Il nostro team di sviluppo sta indagando attivamente. Forniremo un aggiornamento non appena avremo maggiori informazioni.

2. 20 luglio 2026 alle ore 16:00 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 21 luglio 2026 alle ore 08:05 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 giugno 2026 alle ore 14:22 UTCinvestigating

   We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

2. 16 giugno 2026 alle ore 14:41 UTCmonitoring

   We have implemented a fix and are monitoring the results.

3. 17 giugno 2026 alle ore 07:02 UTCresolved

   This incident has been resolved.

1. 1 dicembre 2025 alle ore 15:56 UTCinvestigating

   Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 3 dicembre 2025 alle ore 12:40 UTCinvestigating

   While we detect improvement, we are still investigating the root cause of the slowness.

3. 4 dicembre 2025 alle ore 10:26 UTCresolved

   This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

1. 30 ottobre 2025 alle ore 09:27 UTCidentified

   The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

2. 30 ottobre 2025 alle ore 12:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 31 ottobre 2025 alle ore 07:59 UTCresolved

   This incident has been resolved. We thank you again for your understanding!

1. 14 ottobre 2025 alle ore 12:41 UTCinvestigating

   Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

2. 14 ottobre 2025 alle ore 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 ottobre 2025 alle ore 13:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 ottobre 2025 alle ore 13:55 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 ottobre 2025 alle ore 15:08 UTCresolved

   Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

1. 29 settembre 2025 alle ore 08:17 UTCinvestigating

   We are currently investigating this issue and will update you as soon as we have more information.

2. 30 settembre 2025 alle ore 09:14 UTCinvestigating

   The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

3. 30 settembre 2025 alle ore 14:41 UTCmonitoring

   We have identified the issue, implemented a fix and are currently monitoring the results.

4. 1 ottobre 2025 alle ore 08:58 UTCresolved

   The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

1. 18 settembre 2025 alle ore 08:23 UTCinvestigating

   We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

2. 18 settembre 2025 alle ore 08:45 UTCmonitoring

   A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

3. 18 settembre 2025 alle ore 11:12 UTCresolved

   This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

1. 10 luglio 2025 alle ore 15:01 UTCinvestigating

   We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

2. 11 luglio 2025 alle ore 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 luglio 2025 alle ore 08:10 UTCmonitoring

   All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

4. 15 luglio 2025 alle ore 08:44 UTCresolved

   This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

1. 20 giugno 2025 alle ore 06:58 UTCinvestigating

   We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

2. 20 giugno 2025 alle ore 14:44 UTCmonitoring

   A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

3. 23 giugno 2025 alle ore 09:43 UTCresolved

   The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

1. 12 dicembre 2024 alle ore 13:32 UTCinvestigating

   We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

2. 12 dicembre 2024 alle ore 13:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 dicembre 2024 alle ore 14:31 UTCmonitoring

   A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

4. 12 dicembre 2024 alle ore 16:11 UTCresolved

   The issue has been resolved and segments are visible for all Teamleader Focus users.

1. 9 dicembre 2024 alle ore 08:11 UTCinvestigating

   Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 9 dicembre 2024 alle ore 09:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 dicembre 2024 alle ore 11:35 UTCresolved

   This incident has been resolved.

1. 25 novembre 2024 alle ore 08:42 UTCinvestigating

   There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

2. 25 novembre 2024 alle ore 11:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 novembre 2024 alle ore 15:11 UTCidentified

   The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

4. 26 novembre 2024 alle ore 07:55 UTCmonitoring

   The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

5. 28 novembre 2024 alle ore 08:13 UTCresolved

   The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

1. 30 settembre 2024 alle ore 07:01 UTCinvestigating

   Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

2. 30 settembre 2024 alle ore 07:24 UTCresolved

   This incident has been resolved.

1. 7 settembre 2024 alle ore 13:45 UTCinvestigating

   We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 7 settembre 2024 alle ore 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 settembre 2024 alle ore 14:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 settembre 2024 alle ore 10:45 UTCresolved

   This incident has been resolved.

1. 26 giugno 2024 alle ore 06:19 UTCinvestigating

   We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 26 giugno 2024 alle ore 09:55 UTCmonitoring

   A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

3. 26 giugno 2024 alle ore 21:12 UTCresolved

   This incident has been resolved.

1. 17 maggio 2024 alle ore 07:10 UTCinvestigating

   Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

2. 17 maggio 2024 alle ore 10:17 UTCmonitoring

   The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

3. 17 maggio 2024 alle ore 13:15 UTCresolved

   This incident has been resolved.

1. 8 maggio 2024 alle ore 14:45 UTCinvestigating

   There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

2. 8 maggio 2024 alle ore 15:49 UTCresolved

   This incident has been resolved.

1. 18 marzo 2024 alle ore 15:46 UTCinvestigating

   InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

2. 18 marzo 2024 alle ore 15:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 19 marzo 2024 alle ore 06:52 UTCresolved

   This incident has been resolved.

1. 18 gennaio 2024 alle ore 12:09 UTCinvestigating

   https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

2. 18 gennaio 2024 alle ore 12:38 UTCmonitoring

   We were able to update the certificate and are monitoring the results

3. 18 gennaio 2024 alle ore 14:43 UTCresolved

   This incident has been resolved.