Cronologia delle interruzioni di Teamtailor

1. 1 ottobre 2026 alle ore 15:13 UTCresolved

   Tra circa 02:05 e 02:20 CEST il nostro sito web di marketing www.teamtailor.com non era disponibile per alcuni visitatori a causa di un problema con il suo certificato di sicurezza. Il certificato è stato rinnovato e il sito web funziona di nuovo normalmente. L'app Teamtailor e i siti di carriera non sono stati colpiti. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 28 settembre 2026 alle ore 11:52 UTCresolved

   Da circa 09:30 a 13:55 CEST alcuni clienti nella regione del Nord America hanno sperimentato i tempi di risposta lenta intermittente quando si accede a Teamtailor e siti di carriera, con brevi periodi di errori intorno alle 11:55, 12:15 e 13:50 CEST. La causa era alto carico di database da una grande importazione di dati. L'importazione è stata sospesa e le prestazioni sono tornate alla normalità. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 25 settembre 2026 alle ore 12:33 UTCresolved

   Tra le 11:50 e le 12:01 CEST alcuni clienti nella regione dell'UE hanno sperimentato tempi di risposta lenta e errori quando si accede a Teamtailor e siti di carriera. La causa era un carico elevato su uno dei nostri sistemi interni durante un compito di manutenzione. Il compito è stato interrotto e le prestazioni sono tornate alla normalità. Alcuni trattamenti di sfondo sono stati ritardati per un po 'di seguito. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 24 settembre 2026 alle ore 13:30 UTCresolved

   Tra le 11:25 e le 11:31 CEST alcuni clienti nella regione UE hanno sperimentato errori quando si accede a Teamtailor e siti di carriera. La causa era alto carico di database. Il problema è stato identificato e risolto. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 24 settembre 2026 alle ore 06:59 UTCresolved

   Tra le 15:15 e le 15:27 CEST, alcuni clienti nella regione dell'UE hanno sperimentato tempi di risposta lenta e errori intermittenti quando si utilizzano Teamtailor e siti di carriera. Il problema è tornato brevemente intorno 17:25 CEST, quando alcuni siti di carriera non ha caricato. La causa era alto carico di database. I sistemi funzionano normalmente dalle 17:30 circa. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 settembre 2026 alle ore 11:19 UTCresolved

   Tra circa 11:16 e 11:35 CEST alcuni clienti hanno sperimentato errori intermittenti quando si accede Teamtailor. Il problema è stato identificato e risolto. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 8 luglio 2026 alle ore 11:15 UTCresolved

   Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

1. 6 luglio 2026 alle ore 16:35 UTCidentified

   Issue has been identified, the application will enter maintenance for a short moment.

2. 6 luglio 2026 alle ore 16:57 UTCinvestigating

   We are currently investigating this issue.

3. 6 luglio 2026 alle ore 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 luglio 2026 alle ore 21:13 UTCresolved

   This incident has been resolved.

1. 2 luglio 2026 alle ore 13:02 UTCinvestigating

   We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

2. 2 luglio 2026 alle ore 13:03 UTCidentified

   The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

3. 2 luglio 2026 alle ore 13:04 UTCresolved

   A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

1. 15 giugno 2026 alle ore 14:13 UTCmonitoring

   We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

2. 15 giugno 2026 alle ore 14:21 UTCresolved

   This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

1. 5 giugno 2026 alle ore 15:02 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

2. 5 giugno 2026 alle ore 15:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 giugno 2026 alle ore 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 giugno 2026 alle ore 15:39 UTCresolved

   This incident has been resolved.

1. 22 maggio 2026 alle ore 11:42 UTCmonitoring

   A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

2. 22 maggio 2026 alle ore 12:16 UTCresolved

   This incident has been resolved, all system features are back to normal.

1. 30 luglio 2025 alle ore 08:23 UTCmonitoring

   We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

2. 30 luglio 2025 alle ore 08:23 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 30 luglio 2025 alle ore 12:01 UTCmonitoring

   Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

4. 31 luglio 2025 alle ore 08:38 UTCmonitoring

   Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

5. 1 agosto 2025 alle ore 12:00 UTCmonitoring

   Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

6. 5 agosto 2025 alle ore 12:00 UTCmonitoring

   All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

7. 5 agosto 2025 alle ore 12:01 UTCresolved

   This incident has been resolved.

1. 10 luglio 2025 alle ore 19:03 UTCinvestigating

   We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

2. 10 luglio 2025 alle ore 22:07 UTCmonitoring

   We have been monitoring the situation for a while and will continue to do so.

3. 10 luglio 2025 alle ore 22:07 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 luglio 2025 alle ore 07:06 UTCresolved

   This incident has been resolved.

1. 16 aprile 2025 alle ore 10:35 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

2. 16 aprile 2025 alle ore 10:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 aprile 2025 alle ore 10:41 UTCmonitoring

   Response times are back to normal. We are monitoring the situation.

4. 16 aprile 2025 alle ore 11:10 UTCresolved

   This incident has been resolved.

1. 4 marzo 2025 alle ore 20:39 UTCinvestigating

   We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

2. 5 marzo 2025 alle ore 04:27 UTCinvestigating

   The issue has been identified and a fix is being implemented.

3. 5 marzo 2025 alle ore 04:35 UTCresolved

   This incident has been resolved.

1. 3 ottobre 2024 alle ore 20:05 UTCinvestigating

   We are currently experiencing problems to access career sites on with custom domain names

2. 3 ottobre 2024 alle ore 20:06 UTCinvestigating

   Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

3. 3 ottobre 2024 alle ore 20:35 UTCmonitoring

   Our service provider has found and corrected the issue, we are monitoring the issue for now.

4. 3 ottobre 2024 alle ore 20:43 UTCresolved

   Incident has been resolved and everything is deemed operational again. Thank you for your patience!

1. 21 agosto 2024 alle ore 05:56 UTCinvestigating

   We are currently investigating this issue.

2. 21 agosto 2024 alle ore 07:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 agosto 2024 alle ore 07:54 UTCresolved

   This incident has been resolved.

1. 7 agosto 2024 alle ore 10:05 UTCidentified

   We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

2. 7 agosto 2024 alle ore 10:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 agosto 2024 alle ore 10:53 UTCresolved

   This incident has been resolved.

1. 5 agosto 2024 alle ore 08:19 UTCinvestigating

   We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

2. 5 agosto 2024 alle ore 08:24 UTCidentified

   We have identified the issue and are working as fast as we can to get everything back online.

3. 5 agosto 2024 alle ore 09:15 UTCmonitoring

   A fix have been implemented and we are monitoring the systems.

4. 5 agosto 2024 alle ore 09:16 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 5 agosto 2024 alle ore 09:39 UTCresolved

   This incident has been resolved.