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    Cronologia delle interruzioni di Thunkable

    32 Thunkable incidents · dicembre 2020 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    Inizio 18 novembre 2025 alle ore 12:10 UTC · 3h 0m

    OutageIncidente critico
    Componenti interessati
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 18 novembre 2025 alle ore 12:10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 18 novembre 2025 alle ore 15:10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Inizio 7 agosto 2025 alle ore 23:40 UTC · 12h 31m

    Pending
    Componenti interessati
    iOS Live AppAndroid Live AppThunkable Designer
    1. 7 agosto 2025 alle ore 23:40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 7 agosto 2025 alle ore 23:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 agosto 2025 alle ore 04:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 agosto 2025 alle ore 12:11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Inizio 12 giugno 2025 alle ore 18:51 UTC · 1h 57m

    Pending
    Componenti interessati
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 12 giugno 2025 alle ore 18:51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 12 giugno 2025 alle ore 20:26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 12 giugno 2025 alle ore 20:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 giugno 2025 alle ore 20:48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Inizio 29 maggio 2024 alle ore 15:13 UTC · 2h 4m

    IssuesIncidente minore
    1. 29 maggio 2024 alle ore 15:13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 29 maggio 2024 alle ore 15:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 maggio 2024 alle ore 17:17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Inizio 22 febbraio 2024 alle ore 22:05 UTC · 2h 15m

    IssuesIncidente minore
    Componenti interessati
    Android Build Servers
    1. 22 febbraio 2024 alle ore 22:05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 23 febbraio 2024 alle ore 00:20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Inizio 3 novembre 2023 alle ore 15:51 UTC · 1h 10m

    Pending
    Componenti interessati
    iOS Build Servers
    1. 3 novembre 2023 alle ore 15:51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 3 novembre 2023 alle ore 17:01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Inizio 30 ottobre 2023 alle ore 15:44 UTC · 1h 12m

    OutageIncidente critico
    Componenti interessati
    Android Build Servers
    1. 30 ottobre 2023 alle ore 15:44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 30 ottobre 2023 alle ore 16:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 30 ottobre 2023 alle ore 16:55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Inizio 12 ottobre 2023 alle ore 14:55 UTC · 1h 1m

    Pending
    1. 12 ottobre 2023 alle ore 14:55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 12 ottobre 2023 alle ore 15:57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Inizio 13 giugno 2023 alle ore 14:13 UTC · 26m

    IssuesIncidente minore
    Componenti interessati
    Thunkable Designer
    1. 13 giugno 2023 alle ore 14:13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 13 giugno 2023 alle ore 14:39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Inizio 23 marzo 2023 alle ore 15:33 UTC · 1h 45m

    IssuesIncidente minore
    Componenti interessati
    iOS Build Servers
    1. 23 marzo 2023 alle ore 15:33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 23 marzo 2023 alle ore 16:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 marzo 2023 alle ore 17:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 marzo 2023 alle ore 17:18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Inizio 10 gennaio 2023 alle ore 20:10 UTC · 3h 10m

    Pending
    Componenti interessati
    Thunkable Designer
    1. 10 gennaio 2023 alle ore 20:10 UTCinvestigating

      We see project screen rendering issues.

    2. 10 gennaio 2023 alle ore 20:17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 gennaio 2023 alle ore 22:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 gennaio 2023 alle ore 22:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10 gennaio 2023 alle ore 23:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10 gennaio 2023 alle ore 23:20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Inizio 17 novembre 2022 alle ore 23:18 UTC · 46m

    Pending
    Componenti interessati
    Thunkable Designer
    1. 17 novembre 2022 alle ore 23:18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 17 novembre 2022 alle ore 23:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 novembre 2022 alle ore 00:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 novembre 2022 alle ore 00:04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Inizio 8 novembre 2022 alle ore 14:22 UTC · 2h 10m

    Pending
    Componenti interessati
    Android Build Servers
    1. 8 novembre 2022 alle ore 14:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8 novembre 2022 alle ore 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 novembre 2022 alle ore 16:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 novembre 2022 alle ore 16:32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Inizio 4 novembre 2022 alle ore 22:08 UTC · 4h 19m

    IssuesIncidente minore
    Componenti interessati
    iOS Build ServersAndroid Build Servers
    1. 4 novembre 2022 alle ore 22:08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 4 novembre 2022 alle ore 22:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5 novembre 2022 alle ore 02:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 novembre 2022 alle ore 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 5 novembre 2022 alle ore 02:27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Inizio 1 novembre 2022 alle ore 18:33 UTC · 23m

    Pending
    Componenti interessati
    Android Build Servers
    1. 1 novembre 2022 alle ore 18:33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 1 novembre 2022 alle ore 18:56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Inizio 31 ottobre 2022 alle ore 03:33 UTC · 1d 0h

    Pending
    Componenti interessati
    iOS Build Servers
    1. 31 ottobre 2022 alle ore 03:33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 31 ottobre 2022 alle ore 12:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 ottobre 2022 alle ore 12:45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 31 ottobre 2022 alle ore 19:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 31 ottobre 2022 alle ore 19:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 1 novembre 2022 alle ore 03:43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Inizio 29 settembre 2022 alle ore 21:37 UTC · 26m

    IssuesIncidente minore
    Componenti interessati
    iOS Build ServersAndroid Build Servers
    1. 29 settembre 2022 alle ore 21:37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 29 settembre 2022 alle ore 22:03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Inizio 13 settembre 2022 alle ore 17:36 UTC · 11m

    Pending
    Componenti interessati
    iOS Build Servers
    1. 13 settembre 2022 alle ore 17:36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 13 settembre 2022 alle ore 17:46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Inizio 23 agosto 2022 alle ore 20:38 UTC · 3h 6m

    IssuesIncidente minore
    Componenti interessati
    iOS Build ServersAndroid Build Servers
    1. 23 agosto 2022 alle ore 20:38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 23 agosto 2022 alle ore 23:44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Inizio 17 gennaio 2022 alle ore 15:30 UTC · 6h 21m

    OutageIncidente maggiore
    Componenti interessati
    Android Build Servers
    1. 17 gennaio 2022 alle ore 15:30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 17 gennaio 2022 alle ore 21:51 UTCresolved

      The dependencies are back online and the servers are running.