Cronologia delle interruzioni di Timeclock Plus

1. 26 agosto 2026 alle ore 16:11 UTCinvestigating

   I clienti stanno verificando errori durante l'utilizzo della funzione Period Export. Attualmente stiamo indagando sulla causa principale e forniremo aggiornamenti come nuove informazioni diventano disponibili.

2. 26 agosto 2026 alle ore 16:30 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 26 agosto 2026 alle ore 17:02 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

4. 26 agosto 2026 alle ore 21:01 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 22 giugno 2026 alle ore 14:24 UTCinvestigating

   We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.

2. 22 giugno 2026 alle ore 14:29 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 giugno 2026 alle ore 17:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 giugno 2026 alle ore 15:07 UTCresolved

   This incident has been resolved.

1. 26 maggio 2026 alle ore 18:48 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 26 maggio 2026 alle ore 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 maggio 2026 alle ore 19:18 UTCresolved

   This incident has been resolved.

1. 18 maggio 2026 alle ore 13:05 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 18 maggio 2026 alle ore 14:17 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 maggio 2026 alle ore 14:55 UTCinvestigating

   We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.

4. 18 maggio 2026 alle ore 15:35 UTCinvestigating

   Maintenance has been completed. We are verifying application performance.

5. 18 maggio 2026 alle ore 15:41 UTCidentified

   The issue has been identified and a fix is being implemented.

6. 18 maggio 2026 alle ore 15:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 18 maggio 2026 alle ore 17:58 UTCresolved

   This incident has been resolved.

1. 8 maggio 2026 alle ore 00:47 UTCinvestigating

   We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.

2. 8 maggio 2026 alle ore 01:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 maggio 2026 alle ore 13:55 UTCidentified

   We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.

4. 8 maggio 2026 alle ore 17:08 UTCidentified

   We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.

5. 8 maggio 2026 alle ore 19:01 UTCidentified

   Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

6. 8 maggio 2026 alle ore 20:54 UTCidentified

   Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

7. 8 maggio 2026 alle ore 22:58 UTCmonitoring

   All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.

8. 9 maggio 2026 alle ore 21:18 UTCmonitoring

   We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.

9. 11 maggio 2026 alle ore 13:33 UTCresolved

   This incident has been resolved.

1. 23 febbraio 2026 alle ore 23:05 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 24 febbraio 2026 alle ore 03:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 febbraio 2026 alle ore 03:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 febbraio 2026 alle ore 14:48 UTCresolved

   This incident has been resolved.

1. 17 febbraio 2026 alle ore 12:39 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 17 febbraio 2026 alle ore 13:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 febbraio 2026 alle ore 14:41 UTCinvestigating

   The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.

4. 17 febbraio 2026 alle ore 23:08 UTCinvestigating

   The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.

5. 18 febbraio 2026 alle ore 14:32 UTCidentified

   The issue has been identified and a fix is being implemented.

6. 19 febbraio 2026 alle ore 14:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 21 febbraio 2026 alle ore 19:14 UTCresolved

   This incident has been resolved.

1. 3 febbraio 2026 alle ore 15:42 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 3 febbraio 2026 alle ore 15:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 febbraio 2026 alle ore 16:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 febbraio 2026 alle ore 16:41 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 febbraio 2026 alle ore 19:05 UTCresolved

   This incident has been resolved.

1. 21 dicembre 2025 alle ore 19:19 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 21 dicembre 2025 alle ore 19:43 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 21 dicembre 2025 alle ore 20:39 UTCidentified

   We are continuing to work on a fix for this issue.

4. 21 dicembre 2025 alle ore 20:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 21 dicembre 2025 alle ore 20:56 UTCresolved

   This incident has been resolved.

1. 8 ottobre 2025 alle ore 16:32 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 8 ottobre 2025 alle ore 17:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 ottobre 2025 alle ore 17:13 UTCresolved

   This incident has been resolved.

1. 2 ottobre 2025 alle ore 14:42 UTCinvestigating

   We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.

2. 2 ottobre 2025 alle ore 15:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 ottobre 2025 alle ore 16:39 UTCresolved

   This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

1. 2 settembre 2025 alle ore 00:08 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2 settembre 2025 alle ore 00:32 UTCresolved

   This incident has been resolved.

1. 22 agosto 2025 alle ore 05:04 UTCinvestigating

   We are currently investigating this issue.

2. 22 agosto 2025 alle ore 05:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 agosto 2025 alle ore 05:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 agosto 2025 alle ore 05:21 UTCresolved

   This incident has been resolved.

1. 21 agosto 2025 alle ore 18:07 UTCinvestigating

   We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.

2. 21 agosto 2025 alle ore 18:35 UTCidentified

   Our Web Application Firewall provider has identified the issue and is working to implement a fix.

3. 21 agosto 2025 alle ore 19:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 21 agosto 2025 alle ore 20:09 UTCresolved

   This incident has been resolved.

1. 11 agosto 2025 alle ore 22:07 UTCinvestigating

   We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.

2. 11 agosto 2025 alle ore 22:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 agosto 2025 alle ore 23:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 agosto 2025 alle ore 23:31 UTCresolved

   This incident has been resolved.

1. 1 agosto 2025 alle ore 15:37 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 1 agosto 2025 alle ore 17:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 agosto 2025 alle ore 17:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 agosto 2025 alle ore 19:00 UTCresolved

   This incident has been resolved.

1. 29 luglio 2025 alle ore 17:31 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 29 luglio 2025 alle ore 17:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 luglio 2025 alle ore 17:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 luglio 2025 alle ore 18:27 UTCresolved

   This incident has been resolved.

1. 24 giugno 2025 alle ore 11:38 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com

2. 24 giugno 2025 alle ore 12:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 giugno 2025 alle ore 12:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 giugno 2025 alle ore 13:00 UTCresolved

   This incident has been resolved.

1. 18 giugno 2025 alle ore 16:40 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 18 giugno 2025 alle ore 16:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 giugno 2025 alle ore 17:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 giugno 2025 alle ore 20:24 UTCresolved

   This incident has been resolved.

1. 13 giugno 2025 alle ore 14:01 UTCinvestigating

   We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 13 giugno 2025 alle ore 14:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 giugno 2025 alle ore 14:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 giugno 2025 alle ore 14:24 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 giugno 2025 alle ore 14:32 UTCresolved

   This incident has been resolved.