Cronologia delle interruzioni di Ubiquiti

1. 24 luglio 2026 alle ore 11:32 UTCinvestigating

   Stiamo attualmente indagando su questo problema.

2. 24 luglio 2026 alle ore 11:39 UTCinvestigating

   Stiamo continuando a indagare su questo problema.

3. 24 luglio 2026 alle ore 12:03 UTCidentified

   La questione è stata identificata, e stiamo assistendo a un graduale recupero.

4. 24 luglio 2026 alle ore 12:16 UTCidentified

   Stiamo continuando a lavorare per risolvere questo problema.

5. 24 luglio 2026 alle ore 12:23 UTCmonitoring

   Il recupero è in corso, e stiamo monitorando le prestazioni del servizio.

6. 24 luglio 2026 alle ore 13:48 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 luglio 2026 alle ore 09:05 UTCinvestigating

   Stiamo indagando errori 5xxx elevati che possono influenzare tutti i servizi UI Cloud, inclusi portali web, API, autenticazione e applicazioni gestite da cloud. Il problema sembra essere correlato a un continuo incidente AWS CloudFront che colpisce i clienti che utilizzano CloudFront VPC Origins. Stiamo monitorando attivamente la situazione, valutando l'impatto sulla nostra piattaforma e lavorando con AWS mentre indagano. Forniremo aggiornamenti come ulteriori informazioni diventano disponibili.

2. 16 luglio 2026 alle ore 11:32 UTCresolved

   Gli elevati errori 5xx che riguardano i servizi UI Cloud sono stati risolti e il servizio è tornato al normale funzionamento. Condivideremo ulteriori informazioni se è richiesta un'ulteriore azione o un ulteriore follow-up.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 26 febbraio 2026 alle ore 17:41 UTCidentified

   The issue has been identified.

2. 26 febbraio 2026 alle ore 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26 febbraio 2026 alle ore 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27 febbraio 2026 alle ore 02:23 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 09:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20 ottobre 2025 alle ore 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21 ottobre 2025 alle ore 07:14 UTCresolved

   This incident has been resolved.

1. 24 settembre 2025 alle ore 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24 settembre 2025 alle ore 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24 settembre 2025 alle ore 13:56 UTCresolved

   This incident has been resolved.

1. 6 marzo 2025 alle ore 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6 marzo 2025 alle ore 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6 marzo 2025 alle ore 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 marzo 2025 alle ore 20:16 UTCresolved

   This incident has been resolved.

1. 10 dicembre 2024 alle ore 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10 dicembre 2024 alle ore 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 dicembre 2024 alle ore 22:54 UTCresolved

   This incident has been resolved.

1. 1 novembre 2024 alle ore 09:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2 novembre 2024 alle ore 09:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2 novembre 2024 alle ore 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2 novembre 2024 alle ore 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 novembre 2024 alle ore 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 novembre 2024 alle ore 12:15 UTCresolved

   This incident has been resolved.

1. 20 settembre 2024 alle ore 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 settembre 2024 alle ore 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 settembre 2024 alle ore 12:59 UTCresolved

   This incident has been resolved.

1. 29 agosto 2024 alle ore 09:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29 agosto 2024 alle ore 10:32 UTCresolved

   This incident has been resolved.

1. 16 aprile 2024 alle ore 00:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 aprile 2024 alle ore 02:50 UTCresolved

   This incident has been resolved.

1. 16 febbraio 2024 alle ore 08:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 febbraio 2024 alle ore 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16 febbraio 2024 alle ore 12:05 UTCresolved

   This incident has been resolved.

1. 31 gennaio 2024 alle ore 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31 gennaio 2024 alle ore 21:30 UTCresolved

   This incident has been resolved.

1. 26 gennaio 2024 alle ore 08:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26 gennaio 2024 alle ore 09:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 gennaio 2024 alle ore 09:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 gennaio 2024 alle ore 11:28 UTCresolved

   This incident has been resolved.

1. 20 dicembre 2023 alle ore 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20 dicembre 2023 alle ore 14:10 UTCresolved

   This incident has been resolved.

1. 18 settembre 2023 alle ore 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19 settembre 2023 alle ore 06:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 settembre 2023 alle ore 06:40 UTCresolved

   This incident has been resolved.

1. 18 settembre 2023 alle ore 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18 settembre 2023 alle ore 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 settembre 2023 alle ore 20:24 UTCresolved

   This incident has been resolved.

1. 24 aprile 2023 alle ore 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24 aprile 2023 alle ore 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24 aprile 2023 alle ore 21:16 UTCresolved

   This incident has been resolved.

1. 20 aprile 2023 alle ore 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 aprile 2023 alle ore 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 aprile 2023 alle ore 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20 aprile 2023 alle ore 18:31 UTCresolved

   This incident has been resolved.

1. 1 febbraio 2023 alle ore 06:28 UTCinvestigating

   An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 1 febbraio 2023 alle ore 15:16 UTCresolved

   An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).