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    Cronologia delle interruzioni di Veem

    12 Veem incidents · giugno 2019 — official updates, affected components, duration and resolution details.

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    planned downtime for db upgrade 9pm-11pm PST

    Inizio 16 agosto 2025 alle ore 03:56 UTC · 2h 26m

    Pending
    Componenti interessati
    www.veem.comapps.veem.comapi.veem.com
    1. 16 agosto 2025 alle ore 03:56 UTCinvestigating

      We are currently investigating this issue.

    2. 16 agosto 2025 alle ore 06:22 UTCresolved

      resolved

    DB upgrade in progress

    Inizio 16 agosto 2025 alle ore 00:07 UTC · 6h 16m

    Pending
    1. 16 agosto 2025 alle ore 00:07 UTCinvestigating

      We are currently investigating this issue.

    2. 16 agosto 2025 alle ore 06:23 UTCresolved

      resolved

    Login issues

    Inizio 5 ottobre 2023 alle ore 19:20 UTC · 35m

    OutageIncidente maggiore
    Componenti interessati
    apps.veem.com
    1. 5 ottobre 2023 alle ore 19:20 UTCinvestigating

      We are aware of an issue with login to our customer application. We are investigating the cause of the problem.

    2. 5 ottobre 2023 alle ore 19:54 UTCinvestigating

      The issue is now resolved

    3. 5 ottobre 2023 alle ore 19:55 UTCresolved

      This incident has been resolved.

    System Outage

    Inizio 11 settembre 2023 alle ore 12:00 UTC · 9h 46m

    Pending
    Componenti interessati
    apps.veem.comapi.veem.com
    1. 11 settembre 2023 alle ore 19:52 UTCinvestigating

      We are experiencing a systemwide outage. We are working with our system providers to investigate the cause.

    2. 11 settembre 2023 alle ore 21:45 UTCinvestigating

      We have resolved the outage and the system is now operational.

    3. 11 settembre 2023 alle ore 21:47 UTCresolved

      This incident has been resolved.

    Issues with Veem API

    Inizio 21 febbraio 2023 alle ore 21:27 UTC · 17h 30m

    IssuesIncidente minore
    Componenti interessati
    api.veem.com
    1. 21 febbraio 2023 alle ore 21:27 UTCinvestigating

      We are currently investigating this issue.

    2. 21 febbraio 2023 alle ore 21:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 febbraio 2023 alle ore 22:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 febbraio 2023 alle ore 14:57 UTCresolved

      This incident has been resolved.

    Intermittent Issues with Veem API

    Inizio 1 febbraio 2023 alle ore 19:30 UTC · 0m

    Pending
    1. 4 febbraio 2023 alle ore 05:11 UTCresolved

      Veem Public API (api.veem.com) had some intermittent issues between 2:30 PM to 3:30 PM EST. Some customer may have experienced deteriorated performance on the Veem Customer App (apps.veem.com). The issue has been identified and resolved.

    Operational Issues Due to Cloud Service Provider

    Inizio 18 novembre 2022 alle ore 05:14 UTC · 0m

    Pending
    1. 4 febbraio 2023 alle ore 05:17 UTCresolved

      Veem API (app.veem.com) and Veem Customer App (apps.veem.com) had partial service disruption due to a service outage on our Cloud Service Provider. Users may have experienced performance issues between 2:40 UTC and 6:00 UTC because of the same.

    Operational Issues

    Inizio 7 dicembre 2021 alle ore 17:06 UTC · 8h 18m

    OutageIncidente maggiore
    Componenti interessati
    www.veem.comapps.veem.comapi.veem.com
    1. 7 dicembre 2021 alle ore 17:06 UTCinvestigating

      We are experiencing issues with our services due to issues with our provider. We will keep you updated on the status.

    2. 7 dicembre 2021 alle ore 18:00 UTCinvestigating

      We rely on Amazon webservices that are experiencing a global outage . We will keep you updated on the status.

    3. 8 dicembre 2021 alle ore 01:22 UTCinvestigating

      Our services are now back online. We apologize for any inconveniences.

    4. 8 dicembre 2021 alle ore 01:24 UTCresolved

      This incident has been resolved.

    Outage due to upstream cloud provider

    Inizio 17 aprile 2020 alle ore 09:02 UTC · 3h 12m

    OutageIncidente maggiore
    Componenti interessati
    apps.veem.comapi.veem.com
    1. 17 aprile 2020 alle ore 10:40 UTCinvestigating

      Veem's applications are being affected by an upstream cloud provider outage by Amazon Web Services. We are monitoring the situation and will provide updates as further information becomes available.

    2. 17 aprile 2020 alle ore 12:13 UTCinvestigating

      AWS has resolved the upstream issue and our application is once again operating as normal.

    3. 17 aprile 2020 alle ore 12:13 UTCresolved

      This incident has been resolved.

    Degraded response times from api.veem.com and apps.veem.com

    Inizio 28 dicembre 2019 alle ore 10:00 UTC · 4h 45m

    OutageIncidente maggiore
    1. 28 dicembre 2019 alle ore 18:11 UTCresolved

      For approximately two hours beginning at 1445 UTC, users may have experienced increased response times from our application and public API. This was due to a DDOS attack directed our services. This was resolved at approximately 1715 UTC and all services are now operating normally.

    External Provider Incident

    Inizio 2 luglio 2019 alle ore 14:15 UTC · 1m

    Pending
    1. 2 luglio 2019 alle ore 14:15 UTCinvestigating

      Due to an external provider outage, users may not be able to access our website and applications. We are monitoring the situation and will provide an update when the provider outage is resolved.

    2. 2 luglio 2019 alle ore 14:16 UTCresolved

      This incident is now resolved and service is back to normal.

    External Network Provider Incident

    Inizio 24 giugno 2019 alle ore 12:10 UTC · 56m

    OutageIncidente maggiore
    Componenti interessati
    apps.veem.comapi.veem.com
    1. 24 giugno 2019 alle ore 12:10 UTCinvestigating

      Due to an external network provider outage, some users may be unable to access our application. This is sadly beyond our control as it affects multiple regions within our cloud provider.

    2. 24 giugno 2019 alle ore 12:11 UTCmonitoring

      We are monitoring connectivity to our application and will update when the external network provider outage has been resolved.

    3. 24 giugno 2019 alle ore 13:04 UTCmonitoring

      The external network provider incident has been resolved and our apps are once again reachable as normal.

    4. 24 giugno 2019 alle ore 13:06 UTCresolved

      This incident has been resolved.