Cronologia delle interruzioni di Wise

1. 1 settembre 2026 alle ore 12:26 UTCinvestigating

   Siamo a conoscenza di un problema tecnico che riguarda la nostra piattaforma. Di conseguenza, alcuni clienti vedranno ricevere un messaggio di errore durante l'installazione di un pagamento o l'utilizzo della loro carta Wise. Il nostro team sta già lavorando a una soluzione. Questo problema colpisce anche i clienti di Wise Platform.

2. 1 settembre 2026 alle ore 12:43 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 24 agosto 2026 alle ore 10:26 UTCinvestigating

   Siamo a conoscenza di un problema e stiamo attualmente indagando.

2. 24 agosto 2026 alle ore 10:47 UTCresolved

   Alcuni clienti hanno sperimentato problemi di registrazione per un nuovo account Wise sul nostro sito web e app mobile. Il problema è stato risolto e la registrazione sta funzionando come normale.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 24 agosto 2026 alle ore 10:05 UTCidentified

   Siamo a conoscenza di un problema che riguarda i clienti che inviano AED. Di conseguenza, alcuni pagamenti possono essere ritardati. Ciò riguarda anche i partner di Wise Platform. Il nostro team sta già lavorando su una soluzione. Ci scusiamo per qualsiasi inconveniente.

2. 2 settembre 2026 alle ore 06:26 UTCidentified

   Abbiamo identificato la causa principale e stiamo lavorando su una soluzione. I clienti continueranno a vedere ritardi che influiscono sui trasferimenti in sospeso. Vi aggiorneremo il prossimo alle 16:00 CET il 2 settembre ultimo.

3. 2 settembre 2026 alle ore 11:47 UTCidentified

   Stiamo continuando a lavorare su una soluzione. I clienti continueranno a vedere alcuni ritardi che influiscono sui trasferimenti AED. Vi aggiorneremo il prossimo alle 16:00 CET il 3 settembre ultimo.

4. 3 settembre 2026 alle ore 11:11 UTCidentified

   Stiamo continuando a lavorare su una soluzione. I clienti continueranno a vedere alcuni ritardi che influiscono sui trasferimenti AED. Vi aggiorneremo il prossimo alle 16:00 CET il 4 settembre ultimo.

5. 4 settembre 2026 alle ore 13:57 UTCidentified

   Stiamo continuando a lavorare su una soluzione. I clienti continueranno a vedere alcuni ritardi che influiscono sui trasferimenti AED. Vi aggiorneremo alle 17:00 CET il 7 settembre.

6. 7 settembre 2026 alle ore 13:57 UTCidentified

   Stiamo continuando a lavorare su una soluzione. I clienti continueranno a vedere alcuni ritardi che influiscono sui trasferimenti AED. Vi aggiorneremo il prossimo alle 17:00 CET l'8 settembre.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 10 luglio 2026 alle ore 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10 luglio 2026 alle ore 16:27 UTCresolved

   This incident has been resolved.

1. 17 giugno 2026 alle ore 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17 giugno 2026 alle ore 12:39 UTCresolved

   This incident has been resolved.

1. 29 maggio 2026 alle ore 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29 maggio 2026 alle ore 14:04 UTCresolved

   This incident has been resolved.

1. 21 maggio 2026 alle ore 05:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21 maggio 2026 alle ore 06:33 UTCresolved

   This incident has been resolved.

1. 19 maggio 2026 alle ore 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19 maggio 2026 alle ore 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 maggio 2026 alle ore 10:58 UTCresolved

   This incident has now been resolved

1. 15 maggio 2026 alle ore 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15 maggio 2026 alle ore 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 maggio 2026 alle ore 16:48 UTCresolved

   This incident has been resolved now.

1. 8 maggio 2026 alle ore 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8 maggio 2026 alle ore 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 maggio 2026 alle ore 17:28 UTCresolved

   This incident has been resolved.

1. 29 aprile 2026 alle ore 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29 aprile 2026 alle ore 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 aprile 2026 alle ore 13:46 UTCresolved

   This incident has been resolved.

1. 19 marzo 2026 alle ore 09:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 marzo 2026 alle ore 09:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 marzo 2026 alle ore 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19 marzo 2026 alle ore 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 marzo 2026 alle ore 10:54 UTCresolved

   This incident has been resolved.

1. 9 marzo 2026 alle ore 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9 marzo 2026 alle ore 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9 marzo 2026 alle ore 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5 marzo 2026 alle ore 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5 marzo 2026 alle ore 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5 marzo 2026 alle ore 14:27 UTCresolved

   This incident has been resolved.

1. 27 gennaio 2026 alle ore 07:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27 gennaio 2026 alle ore 07:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27 gennaio 2026 alle ore 08:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27 gennaio 2026 alle ore 08:20 UTCresolved

   This incident has been resolved.

1. 22 gennaio 2026 alle ore 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22 gennaio 2026 alle ore 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23 gennaio 2026 alle ore 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23 gennaio 2026 alle ore 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15 gennaio 2026 alle ore 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15 gennaio 2026 alle ore 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15 gennaio 2026 alle ore 11:35 UTCresolved

   The incident has been resolved.

1. 10 gennaio 2026 alle ore 00:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10 gennaio 2026 alle ore 02:35 UTCresolved

   This incident has been resolved.

1. 7 gennaio 2026 alle ore 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7 gennaio 2026 alle ore 18:09 UTCresolved

   This incident has been resolved.

1. 15 dicembre 2025 alle ore 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15 dicembre 2025 alle ore 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 dicembre 2025 alle ore 18:48 UTCresolved

   This incident has been resolved.