Cronologia delle interruzioni di Workiva

1. 28 agosto 2026 alle ore 13:34 UTCinvestigating

   Stiamo attualmente indagando i rapporti che gli utenti stanno vivendo problemi con Exports, Blacklines, XBRL Generations Forniremo un aggiornamento il prima possibile. *Questo problema colpisce gli utenti su app.wdesk.com

2. 28 agosto 2026 alle ore 13:50 UTCidentified

   Attualmente abbiamo identificato che gli utenti stanno vivendo problemi con Exports, Blacklines , XBRL Generations e Documents . Forniremo un aggiornamento il prima possibile. *Questo problema colpisce gli utenti su app.wdesk.com

3. 28 agosto 2026 alle ore 14:36 UTCresolved

   Il monitoraggio Workiva mostra che l'incidente è stato risolto. Tuttavia, se si continua a sperimentare qualsiasi problema, si prega di contattare Workiva Support , 1-800-706-6526, o uno dei nostri numeri senza pedaggio internazionali.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 27 agosto 2026 alle ore 18:59 UTCinvestigating

   Stiamo attualmente indagando i rapporti che gli utenti di GRC classici stanno vivendo problemi in app.wdesk. Forniremo un aggiornamento il prima possibile.

2. 27 agosto 2026 alle ore 21:11 UTCmonitoring

   Sono stati compiuti passi mitiganti. I report confermano che gli utenti non dovrebbero più avere problemi. Continueremo a monitorare la situazione da vicino e fornire aggiornamenti il prima possibile. Tuttavia, se si continua a sperimentare qualsiasi problema, inviare un biglietto al nostro Workiva Support Team , chiamare 1-800-706-6526, o contattare uno dei nostri numeri senza pedaggio internazionali.

3. 27 agosto 2026 alle ore 22:57 UTCresolved

   Il monitoraggio Workiva mostra che l'incidente è stato risolto. Tuttavia, se si continua a sperimentare qualsiasi problema, si prega di contattare Workiva Support , 1-800-706-6526, o uno dei nostri numeri senza pedaggio internazionali.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 27 agosto 2026 alle ore 15:25 UTCinvestigating

   Stiamo attualmente indagando i rapporti che gli utenti stanno vivendo problemi con l'interfaccia Web di Wdata. Forniremo un aggiornamento il prima possibile. *Questo problema colpisce gli utenti su eu.wdesk | apac.wdesk.

2. 27 agosto 2026 alle ore 16:21 UTCmonitoring

   Sono stati compiuti passi mitiganti. I report confermano che gli utenti non dovrebbero più avere problemi. Continueremo a monitorare la situazione da vicino e fornire aggiornamenti il prima possibile. Tuttavia, se si continua a sperimentare qualsiasi problema, inviare un biglietto al nostro Workiva Support Team , chiamare 1-800-706-6526, o contattare uno dei nostri numeri senza pedaggio internazionali.

3. 27 agosto 2026 alle ore 17:25 UTCresolved

   Il monitoraggio Workiva mostra che l'incidente è stato risolto. Tuttavia, se si continua a sperimentare qualsiasi problema, si prega di contattare Workiva Support , 1-800-706-6526, o uno dei nostri numeri senza pedaggio internazionali.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 19 agosto 2026 alle ore 19:11 UTCinvestigating

   Attualmente stiamo indagando sui rapporti che gli utenti non sono in grado di accedere a Prod-APAC. Forniremo un aggiornamento il prima possibile. Questo problema colpisce gli utenti su apac.wdesk.

2. 19 agosto 2026 alle ore 20:08 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 19 agosto 2026 alle ore 21:07 UTCresolved

   Questo incidente è stato risolto

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 4 agosto 2026 alle ore 16:21 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

2. 4 agosto 2026 alle ore 16:50 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 4 agosto 2026 alle ore 18:29 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 3 agosto 2026 alle ore 15:30 UTCinvestigating

   Stiamo indagando i rapporti che la piattaforma Workiva non riesce a caricare per alcuni utenti. Forniremo un aggiornamento il prima possibile. *Questo problema colpisce gli utenti su app.wdesk.com

2. 3 agosto 2026 alle ore 16:44 UTCmonitoring

   Sono stati compiuti passi mitiganti. I report confermano che gli utenti non dovrebbero più avere problemi. Continueremo a monitorare la situazione da vicino e fornire aggiornamenti il prima possibile. Tuttavia, se si continua a sperimentare qualsiasi problema, inviare un biglietto al nostro Workiva Support Team , chiamare 1-800-706-6526, o contattare uno dei nostri numeri senza pedaggio internazionali.

3. 3 agosto 2026 alle ore 17:44 UTCresolved

   Il monitoraggio Workiva mostra che l'incidente è stato risolto. Tuttavia, se si continua a sperimentare qualsiasi problema, si prega di contattare Workiva Support , 1-800-706-6526, o uno dei nostri numeri senza pedaggio internazionali.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 22 giugno 2026 alle ore 14:01 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 giugno 2026 alle ore 14:25 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

3. 22 giugno 2026 alle ore 15:32 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

4. 22 giugno 2026 alle ore 17:01 UTCmonitoring

   Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

5. 22 giugno 2026 alle ore 18:47 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 giugno 2026 alle ore 10:36 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 8 giugno 2026 alle ore 11:08 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 9 giugno 2026 alle ore 07:34 UTCresolved

   Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 29 maggio 2026 alle ore 15:49 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

2. 29 maggio 2026 alle ore 17:46 UTCresolved

   This incident has been resolved.

1. 27 maggio 2026 alle ore 18:20 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 27 maggio 2026 alle ore 20:27 UTCidentified

   We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

3. 27 maggio 2026 alle ore 21:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 maggio 2026 alle ore 00:33 UTCresolved

   This incident has been resolved.

1. 26 maggio 2026 alle ore 09:19 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 26 maggio 2026 alle ore 12:01 UTCinvestigating

   Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

3. 26 maggio 2026 alle ore 12:29 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 26 maggio 2026 alle ore 15:34 UTCinvestigating

   Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

5. 26 maggio 2026 alle ore 20:52 UTCidentified

   We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

6. 27 maggio 2026 alle ore 02:41 UTCmonitoring

   A fix has been implemented and we are monitoring the status before closing out this issue.

7. 27 maggio 2026 alle ore 08:53 UTCresolved

   Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 22 maggio 2026 alle ore 13:06 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 maggio 2026 alle ore 14:05 UTCinvestigating

   Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

3. 22 maggio 2026 alle ore 15:22 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 22 maggio 2026 alle ore 18:27 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 7 maggio 2026 alle ore 18:22 UTCidentified

   We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

2. 7 maggio 2026 alle ore 19:24 UTCidentified

   Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

3. 7 maggio 2026 alle ore 20:00 UTCresolved

   Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 maggio 2026 alle ore 05:56 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

2. 6 maggio 2026 alle ore 06:29 UTCinvestigating

   Our team continues to work towards a resolution. We will provide another update once more information becomes available.

3. 6 maggio 2026 alle ore 07:35 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

4. 6 maggio 2026 alle ore 08:27 UTCresolved

   Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 22 aprile 2026 alle ore 19:10 UTCidentified

   We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

2. 22 aprile 2026 alle ore 21:01 UTCmonitoring

   A fix has been implemented in all regions and we are monitoring the results.

3. 22 aprile 2026 alle ore 22:52 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 aprile 2026 alle ore 13:17 UTCidentified

   We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

2. 8 aprile 2026 alle ore 13:18 UTCidentified

   We are continuing to work on a fix for this issue.

3. 8 aprile 2026 alle ore 13:47 UTCmonitoring

   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 8 aprile 2026 alle ore 16:05 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 30 marzo 2026 alle ore 19:06 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

2. 30 marzo 2026 alle ore 19:15 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

3. 30 marzo 2026 alle ore 19:31 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

4. 30 marzo 2026 alle ore 20:11 UTCmonitoring

   We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

5. 31 marzo 2026 alle ore 08:17 UTCmonitoring

   Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

6. 31 marzo 2026 alle ore 13:10 UTCresolved

   On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 30 marzo 2026 alle ore 17:38 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 30 marzo 2026 alle ore 17:56 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

3. 30 marzo 2026 alle ore 20:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 marzo 2026 alle ore 21:13 UTCresolved

   On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 12 marzo 2026 alle ore 06:54 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

2. 12 marzo 2026 alle ore 08:09 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

3. 12 marzo 2026 alle ore 08:22 UTCmonitoring

   Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 12 marzo 2026 alle ore 09:21 UTCresolved

   Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 marzo 2026 alle ore 10:17 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

2. 6 marzo 2026 alle ore 11:03 UTCidentified

   We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

3. 6 marzo 2026 alle ore 11:58 UTCmonitoring

   Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 9 marzo 2026 alle ore 10:01 UTCresolved

   Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .