Cronologia delle interruzioni di Wufoo

1. 14 luglio 2026 alle ore 19:16 UTCinvestigating

   Questo problema impedisce ai clienti di raggiungere un agente dal vivo o di inviare un caso di supporto e-mail attraverso di esso. Gli utenti vedranno "Ci sono stati problemi di connessione al supporto. Si prega di riprovare più tardi" o "C'era un problema tecnico che la collega al nostro team di supporto. Si prega di riprovare più tardi". Siamo consapevoli e ci stiamo occupando.

2. 14 luglio 2026 alle ore 19:58 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 14 luglio 2026 alle ore 20:00 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

4. 14 luglio 2026 alle ore 20:06 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 5 febbraio 2026 alle ore 17:48 UTCinvestigating

   We are currently investigating this issue.

2. 5 febbraio 2026 alle ore 17:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 febbraio 2026 alle ore 18:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 febbraio 2026 alle ore 18:15 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 14:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 20 ottobre 2025 alle ore 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 28 agosto 2025 alle ore 09:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 28 agosto 2025 alle ore 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 16 maggio 2025 alle ore 13:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 16 maggio 2025 alle ore 14:13 UTCresolved

   This incident has been resolved.

1. 6 febbraio 2025 alle ore 22:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 3 dicembre 2024 alle ore 20:35 UTCinvestigating

   We are currently investigating this issue.

2. 3 dicembre 2024 alle ore 21:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 4 dicembre 2024 alle ore 00:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 dicembre 2024 alle ore 16:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 5 dicembre 2024 alle ore 03:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 9 aprile 2025 alle ore 20:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 26 novembre 2024 alle ore 02:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 26 novembre 2024 alle ore 02:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 novembre 2024 alle ore 02:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 novembre 2024 alle ore 02:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 26 novembre 2024 alle ore 09:04 UTCresolved

   This incident has been resolved.

1. 12 novembre 2024 alle ore 19:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 24 aprile 2024 alle ore 16:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 24 aprile 2024 alle ore 19:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 24 aprile 2024 alle ore 20:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 24 aprile 2024 alle ore 21:18 UTCresolved

   This issue has been resolved.

1. 31 gennaio 2023 alle ore 17:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 31 gennaio 2023 alle ore 18:12 UTCresolved

   This incident has been resolved.

1. 11 agosto 2022 alle ore 01:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 11 agosto 2022 alle ore 02:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 11 agosto 2022 alle ore 02:18 UTCresolved

   This incident has been resolved.

1. 3 giugno 2022 alle ore 01:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 giugno 2022 alle ore 01:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 giugno 2022 alle ore 01:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 giugno 2022 alle ore 01:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 giugno 2022 alle ore 01:46 UTCresolved

   This incident has been resolved.

1. 15 dicembre 2021 alle ore 15:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 15 dicembre 2021 alle ore 16:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 15 dicembre 2021 alle ore 17:40 UTCresolved

   This incident has been resolved.

1. 28 ottobre 2021 alle ore 19:47 UTCinvestigating

   We are currently investigating this issue.

2. 28 ottobre 2021 alle ore 21:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 29 ottobre 2021 alle ore 00:23 UTCresolved

   This incident has been resolved.

1. 21 ottobre 2021 alle ore 22:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 21 ottobre 2021 alle ore 23:27 UTCresolved

   This incident has been resolved.

1. 14 settembre 2021 alle ore 00:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 14 settembre 2021 alle ore 00:33 UTCresolved

   This incident has been resolved.

1. 3 marzo 2021 alle ore 22:39 UTCinvestigating

   We are currently investigating the issue.

2. 4 marzo 2021 alle ore 00:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 marzo 2021 alle ore 00:50 UTCresolved

   This incident has been resolved.

1. 31 dicembre 2020 alle ore 12:51 UTCinvestigating

   Wufoo is currently experiencing intermittent access issues.

2. 31 dicembre 2020 alle ore 13:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 gennaio 2021 alle ore 02:07 UTCresolved

   This incident has been resolved.

1. 30 novembre 2020 alle ore 22:45 UTCinvestigating

   Users may currently be experiencing issues logging in or responding to forms. We are investigating.

2. 30 novembre 2020 alle ore 22:59 UTCmonitoring

   The issue has been resolved and we are monitoring for further impact.

3. 1 dicembre 2020 alle ore 14:45 UTCresolved

   This incident has been resolved.