61 Activtrak incidents · 2024年10月 — official updates, affected components, duration and resolution details.
一部のユーザーは、レポートデータのインサイトに遅延が発生することがあります。 当社のエンジニアリングチームは、問題を探しています.
問題が特定され、修正が実装されています.
修正が実装され、現在のバックログが処理されます。 当社のエンジニアリングチームは、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
ユーザーの設定画面にアプリケーションエラーが高まっています.
問題を特定し、修正に取り組んでいます.
修正を実装し、結果を監視しています.
問題は解決しました.
公式のインシデント更新を自動翻訳しています。
当社のエンジニアリングチームは、ログインに関連する増加番号またはエラーを特定しました.
当社のエンジニアリングチームは、一部のアカウントのログインに関連する高いエラーレートを引き続き確認しています.
修正を実装し、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
高度な API エラーが発生し、現在問題を探しています.
問題が特定され、修正が実装されています.
修正を実装し、結果を監視しています.
今後の問題がないか引き続き監視しています。
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
「ロケーションによる生産性」レポートでアプリケーションエラーが高まっています.
問題は特定され、修正をテストしています.
問題は解決され、「ロケーションによる生産性」レポートは正しく機能します.
公式のインシデント更新を自動翻訳しています。
当社のエンジニアリングチームは、アカウントのサインアップに関連する増加したエラー率を調査しています。 アカウントに登録しているユーザーは、新しいトライアルの代わりに無料アカウントを見ることができます.
修正を実装し、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
エージェントのデータ収集の遅延が発生する場合があります。 当社のエンジニアリングチームは、問題を探しています.
今後もこの問題について調査を続けてまいります.
修正を実装し、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
The Azure AD integration will run normally tonight. Accounts can manually refresh/sync now by going to the APIs & Integration / Integrations page, view the Azure AD Instance, and clicking the manual refresh button.
一部のユーザーは、インサイトベースのレポートがロードに失敗している可能性があります。 当社のエンジニアリングチームは、問題を探しています.
問題が特定され、修正が実装されています.
修正を実装し、結果を監視しています.
事件が解決しました.
公式のインシデント更新を自動翻訳しています。
高度なアプリケーションログインエラーが発生し、現在問題を探しています.
修正を実装し、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We're experiencing login and application errors and are investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue. No data loss is occurring due to these delays.
We are continuing to investigate this issue.
Our engineering team implemented a fix last night and confirms that delayed data collection is now resolved. No data loss is occurring due to these delays.
Our engineering team is investigating an increase in errors associated with the real-time visibility feature.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Our engineering team is actively monitoring the fix. Backlogs are processing and Insights data will refresh as they clear.
This incident has been resolved.
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.
A fix has been deployed and is under active monitoring. Agent data reprocessing is underway and reports will catch up within the next few hours.
This incident has been resolved.
Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.
This incident has been resolved.
Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with the Next Generation User Management (NGUM) system that could be causing Users data to be temporarily unavailable. Our engineering team has been notified and is actively working to restore service. We will provide another update as soon as we have more information.
We have identified the cause of the issue affecting the Next Generation User Management (NGUM) system. The service has been restored and User data should now be available. Please note that some users may experience delays in data availability as the system works through a backlog of data. We expect this to resolve on its own and are actively monitoring.
The Next Generation User Management (NGUM) system has been restored and we are actively monitoring system recovery. Backend processing queues that were impacted during the incident have been cleared and reprocessed. The majority of affected accounts have been recovered and data should be current or actively updating. We will continue to monitor until all systems have fully stabilized.
The issue affecting Next Generation User Management (NGUM) system has been fully resolved. All systems are operating normally and User data is available as expected. We apologize for any inconvenience this may have caused and thank you for your patience while we worked to restore service.
We are currently investigating an issue with the Next Generation User Management (NGUM) system that could be causing Users data to be temporarily unavailable. Our engineering team has been notified and is actively working to restore service. We will provide another update as soon as we have more information.
We have identified the cause of the issue affecting the Next Generation User Management (NGUM) system. The service has been restored and User data should now be available. Please note that some users may experience delays in data availability as the system works through a backlog of data. We expect this to resolve on its own and are actively monitoring.
The Next Generation User Management (NGUM) system has been restored and we are actively monitoring system recovery. Backend processing queues that were impacted during the incident have been cleared and reprocessed. The majority of affected accounts have been recovered and data should be current or actively updating. We will continue to monitor until all systems have fully stabilized.
The issue affecting Next Generation User Management (NGUM) system has been fully resolved. All systems are operating normally and User data is available as expected. We apologize for any inconvenience this may have caused and thank you for your patience while we worked to restore service.
Some users may be experiencing delays in insights and ActivConnect reporting data. Our engineering team is looking into the issue.
We have identified the cause of the delays affecting insights and ActivConnect reporting data for some accounts. Our engineering team is actively working on a resolution. We will provide further updates as progress is made.
The delays affecting insights and ActivConnect reporting data have been resolved. Processing has returned to normal and all data is up to date. We apologize for any inconvenience this may have caused.
