Alsoenergy の障害履歴

1. 2026年8月20日 16:25 UTCinvestigating

   パワートラックでの問題点を調査しています。これは、摂取中の遅延を引き起こす可能性があります.

2. 2026年8月20日 18:49 UTCidentified

   当社の開発チームは、問題を特定し、解決に向けて取り組んでいます.

3. 2026年8月21日 1:53 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年8月9日 2:36 UTCinvestigating

   Customers in the EU may experience data delays. We are actively investigating the issue.

2. 2026年8月9日 4:35 UTCidentified

   The EU PowerTrack environment is currently experiencing a major outage. We have identified the issue and are working with our service providers to implement a resolution. We thank you for your patience as we work to bring our systems back up.

3. 2026年8月9日 5:46 UTCmonitoring

   A fix has been implemented. We are now processing through the backlog of data which has accumulated during the outage. We expect the data backlog to be processed within the next few hours.

4. 2026年8月9日 6:13 UTCresolved

   This incident has been resolved.

1. 2026年7月14日 9:23 UTCidentified

   問題が特定され、修正が実装されています.

2. 2026年7月14日 10:22 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月10日 22:08 UTCidentified

   We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.

2. 2026年6月15日 14:28 UTCidentified

   We are actively working with our vendor partners to upgrade the CatM data processing infrastructure. We appreciate your patience as we work to improve performance.

1. 2026年5月5日 7:26 UTCinvestigating

   We are currently investigating this issue.

2. 2026年5月5日 7:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年5月5日 10:58 UTCmonitoring

   PowerTrack connectivity has been restored. Data ingestion for some sites is still catching up and may show a short delay.

4. 2026年5月5日 11:01 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026年5月5日 13:27 UTCresolved

   This incident has been resolved.

1. 2026年4月23日 13:08 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026年4月23日 15:49 UTCresolved

   This incident has been resolved.

1. 2026年4月17日 21:09 UTCinvestigating

   We are investigating delays with some LGate modems.

2. 2026年4月20日 21:17 UTCresolved

   This incident has been resolved.

1. 2026年3月13日 15:56 UTCinvestigating

   Some customers may experience a delay with their modem heartbeats.

2. 2026年3月13日 22:56 UTCresolved

   This incident has been resolved.

1. 2026年3月11日 5:00 UTCinvestigating

   We are currently investigating this issue.

2. 2026年3月11日 5:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月11日 10:09 UTCresolved

   This incident has been resolved.

1. 2026年2月14日 13:33 UTCinvestigating

   Some customers may experience delays with their data. We are working to identify and resolve this issue as soon as possible.

2. 2026年2月14日 18:31 UTCresolved

   This incident has been resolved.

1. 2026年2月4日 20:43 UTCidentified

   We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.

2. 2026年2月5日 14:59 UTCresolved

   This incident has been resolved.

1. 2026年1月31日 4:54 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026年2月2日 1:40 UTCresolved

   This incident has been resolved.

1. 2026年1月24日 3:49 UTCinvestigating

   We are currently experiencing data ingest delays. We are actively investigating the issue.

2. 2026年1月24日 5:49 UTCresolved

   This incident has been resolved.

1. 2026年1月23日 11:53 UTCinvestigating

   We are currently investigating this issue.

2. 2026年1月23日 12:33 UTCresolved

   This incident has been resolved.

1. 2026年1月22日 0:24 UTCinvestigating

   Some customers may experience data ingest delays. We've identified the issue and have implemented a fix. We expect the data backlog to be resolved shortly.

2. 2026年1月22日 1:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年1月22日 2:41 UTCresolved

   This incident has been resolved.

1. 2025年12月19日 14:32 UTCinvestigating

   We are currently experiencing communication issues between few PL1K sites coming to LocusNoc, and our team is working to restore connectivity.

2. 2025年12月21日 16:10 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年12月21日 16:10 UTCresolved

   This incident has been resolved.

1. 2025年11月25日 16:00 UTCinvestigating

   We are seeing degraded performance when viewing web pages within PowerTrack.

2. 2025年11月25日 23:44 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年11月27日 2:15 UTCresolved

   This incident has been resolved.

1. 2025年11月24日 20:50 UTCinvestigating

   We are seeing degraded performance when viewing web pages within PowerTrack. A maintenance is being scheduled for tonight, 11/24/2025 at 6:00 PM MT to address the issue.

2. 2025年11月25日 2:15 UTCresolved

   This incident has been resolved.

1. 2025年11月5日 15:10 UTCinvestigating

   Some customers may experience data ingestion delays. We are currently investigating the issue.

2. 2025年11月5日 16:28 UTCmonitoring

   We've identified the issue and implemented the fix. We are monitoring the situation and waiting for the data backlog to catch up.

3. 2025年11月5日 18:35 UTCinvestigating

   We are continuing to investigate issues with data ingest delays.

4. 2025年11月5日 23:07 UTCinvestigating

   We've identified and resolved an issue that prevented files and hardware lists from loading properly. The problem was caused by scheduled maintenance that temporarily affected access to our datastore for the hardware lists and files. Functionality for loading these objects is now restored. We are continuing to investigate the data ingest delay.

5. 2025年11月6日 4:29 UTCmonitoring

   We've identified and resolved an issue that was causing delays in data ingest. Your sites and devices are now recovering and automatically backfilling missing data from the affected period. You should not experience any data loss or gaps. We appreciate your patience.

6. 2025年11月6日 14:39 UTCresolved

   This incident has been resolved.

1. 2025年10月20日 8:31 UTCinvestigating

   Data Ingestion is currently severely impacted due to regional outages at AWS. We are closely monitoring the situation and will provide updates as we learn more.

2. 2025年10月20日 13:22 UTCinvestigating

   Critical AWS services required for data ingestion to function are still down. We continue to monitor this outage and will provide update as we learn more.

3. 2025年10月20日 19:21 UTCidentified

   Data ingest continues to be critically impacted. However, we are seeing initial signs of recovery of critical AWS services. We appreciate everyone's patience as we continue to navigate this global outage.

4. 2025年10月20日 21:00 UTCmonitoring

   Data ingest has begun recovery. We are now processing through the significant backlog of data.

5. 2025年10月21日 7:26 UTCmonitoring

   We are continuing to process through the large backlog of data caused by the AWS outage. Some customers may experience data delays up to several hours until we finish processing the entirety of the data.

6. 2025年10月22日 13:43 UTCresolved

   This incident has been resolved.