Apphud の障害履歴

1. 2026年7月30日 15:06 UTCinvestigating

   バックグラウンドジョブ処理の問題が発生し、分析やイベントデータの遅延が発生します。 SDK APIは影響しません。 リアルタイムで30分以内にデータをキャッチすると予想されます。 大変申し訳ございません.

2. 2026年7月30日 15:06 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月30日 16:19 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月27日 19:16 UTCinvestigating

   We are currently investigating this issue. There is problem at our data center. We are in close touch with cloud provider. Our engineers our trying to do their best to solve the issue ASAP

2. 2026年6月27日 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年6月27日 19:43 UTCmonitoring

   A fix has been implemented by our Cloud Provider and we are monitoring the results.

4. 2026年6月27日 20:26 UTCresolved

   This incident has been resolved. Cloud Provider has fixed the issue.

1. 2026年3月9日 9:58 UTCinvestigating

   We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

2. 2026年3月9日 9:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月12日 4:56 UTCresolved

   This incident has been resolved.

1. 2026年2月24日 11:52 UTCmonitoring

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. 2026年3月5日 7:52 UTCresolved

   This incident has been resolved.

1. 2026年2月24日 11:48 UTCinvestigating

   We are currently investigating this issue.

2. 2026年2月24日 11:48 UTCresolved

   This incident has been resolved.

1. 2026年2月23日 8:40 UTCinvestigating

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. 2026年2月23日 8:40 UTCresolved

   This incident has been resolved.

1. 2026年2月22日 10:52 UTCinvestigating

   We received reports about increased response times for SDK API calls, specifically affecting paywalls and placements fetching. The issue has been identified and a fix has already been deployed. We are actively monitoring the system to ensure stability and normal performance levels. We apologize for the inconvenience and will provide updates if necessary.

2. 2026年2月22日 10:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年2月22日 10:54 UTCresolved

   This incident has been resolved.

1. 2026年2月22日 10:37 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 15 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 2026年2月22日 10:55 UTCresolved

   This incident has been resolved.

1. 2026年2月19日 11:51 UTCinvestigating

   We’ve received reports that A/B test analytics were displaying 0 trials, even though trials were actually recorded. Our team is currently investigating the issue. In the meantime, refreshing the page should resolve the problem and display the correct data. We’ll provide an update once the issue is fully resolved.

2. 2026年2月22日 10:36 UTCresolved

   This incident has been resolved.

1. 2026年2月11日 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 2026年2月11日 13:10 UTCresolved

   This incident has been resolved.

1. 2026年2月4日 11:45 UTCresolved

   This incident has been resolved.

1. 2026年1月27日 16:58 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 40 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 2026年1月27日 16:58 UTCresolved

   This incident has been resolved.

1. 2026年1月21日 17:35 UTCresolved

   Due to a bug introduced during recent maintenance, experiments that were in a Running state as of January 19 until January 21 17:45 UTC were unintentionally paused. The issue has been fixed, and all affected experiments have been unpaused and are running normally. Data for the affected period may be incomplete. No action is required. We are sorry for the inconvenience.

1. 2026年1月19日 10:28 UTCinvestigating

   Due to a recent platform upgrade, the iOS mobile app is temporarily not functioning. An updated version will be released to the App Store, and users will need to update to the latest version. We’ll notify you when the update is available.

2. 2026年1月22日 8:12 UTCresolved

   The updated app version in now available in the App Store: https://apps.apple.com/us/app/apphud-the-official-app/id1587154106

1. 2025年11月30日 14:00 UTCinvestigating

   We are currently investigating this issue.

2. 2025年11月30日 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年11月30日 14:11 UTCresolved

   This incident has been resolved.

1. 2025年11月24日 16:46 UTCinvestigating

   We are currently investigating this issue.

2. 2025年11月24日 16:55 UTCresolved

   This incident has been resolved.

1. 2025年11月18日 13:55 UTCinvestigating

   We experience partial API issues caused by major Cloudflare outage: https://www.cloudflarestatus.com/

2. 2025年11月18日 14:24 UTCinvestigating

   Update: SDK seems to be working without any disruptions, since it's not using Cloudflare. Only Apphud dashboard is not accessible in certain countries

3. 2025年11月18日 14:59 UTCinvestigating

   We are continuing to investigate this issue.

4. 2025年11月18日 14:59 UTCresolved

   This incident has been resolved.

1. 2025年7月8日 16:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2025年7月8日 16:03 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2025年7月8日 16:03 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025年7月8日 16:19 UTCresolved

   This incident has been resolved.

1. 2025年7月1日 7:31 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks The current delay is approximately 1.5 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 2025年7月1日 8:58 UTCresolved

   This incident has been resolved.

1. 2025年6月24日 12:02 UTCinvestigating

   We are currently investigating this issue.

2. 2025年6月24日 12:11 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * Analytics data freshness * CSV and ETL exports The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

3. 2025年6月24日 14:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年6月25日 9:15 UTCresolved

   This incident has been resolved.