Attio の障害履歴

1. 2026年7月21日 17:35 UTCinvestigating

   トリガーに失敗するワークフローのレポートを調査しています。 現在、根本的な原因を調査し、当社のチームは可能な限り迅速に問題を解決するために取り組んでいます.

2. 2026年7月21日 17:39 UTCidentified

   問題は特定されました。 根本的な原因を特定し、そのチームは可能な限り迅速に問題を解決するために取り組んでいます.

3. 2026年7月21日 18:00 UTCmonitoring

   当社のチームは、問題の修正をデプロイし、問題が解決されるようにシステムを監視しています.

4. 2026年7月21日 20:19 UTCmonitoring

   2026年7月21日に16:33と18:01 UTCの間に、いくつかのワークフローは正しくトリガーできなかった。 **何が起こったのか:** 新規受信したワークフローのコンテンツを暗号化する際に、インシデントがエラーを引き起こした直前にインフラ構成変更が導入され、ワークフローによっては正常に動作しないトリガーが発生します。 **私たちがやったこと:** インフラの設定を変更し、修正しました。 インパクトのあるワークフローは、18:01 UTC で通常処理を再開し、確認されたトリガーが正しく動作するので、再開されます。 この時間枠の間にトリガーされたランの回復を継続的に調査しています。 更新後すぐに更新します.

5. 2026年7月23日 17:29 UTCresolved

   問題は解決され、この問題の影響を受けたすべての顧客に直接通知しました。 大変申し訳ございません.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月10日 17:19 UTCinvestigating

   We're investigating reports of intimitent errors across some platform features. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 2026年7月10日 17:36 UTCidentified

   We've identified the issue caused by an upstream provider - our team is working to mitigate the issue as quickly as possible.

3. 2026年7月10日 19:26 UTCresolved

   The issue has now been resolved. We apologize for any inconvenience caused.

1. 2026年6月19日 10:43 UTCidentified

   We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.

2. 2026年6月19日 10:56 UTCmonitoring

   The issue has been resolved. Our team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.

3. 2026年6月19日 13:06 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年12月9日 11:50 UTCinvestigating

   The Attio team has identified a spike in errors when querying records and lists. Users may experience errors when loading record and list views or when using query endpoints on the public API. We are currently investigating the root cause and working to resolve the issue as quickly as possible.

2. 2025年12月9日 12:17 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 2025年12月9日 17:51 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年11月18日 11:42 UTCinvestigating

   We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 2025年11月18日 11:44 UTCidentified

   We’re currently experiencing service degradation due to an issue with one of our upstream providers. We’re working closely with them to restore full functionality as soon as possible.

3. 2025年11月18日 12:15 UTCidentified

   We are continuing to work with our upstream provider as they work toward a full resolution. We’ll share further updates as soon as more information becomes available.

4. 2025年11月18日 14:57 UTCmonitoring

   Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored

5. 2025年11月18日 21:47 UTCresolved

   The issue has now been resolved. We apologize for any inconvenience caused.

1. 2025年10月30日 11:56 UTCinvestigating

   We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend. As a workaround, refreshing the page will ensure the latest information is available in the UI.

2. 2025年10月30日 16:43 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 2025年10月30日 17:19 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年7月29日 17:37 UTCinvestigating

   An issue has been identified causing elevated latency in the web app & api. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 2025年7月29日 17:40 UTCidentified

   We have identified the root cause and our team is working to resolve the issue as quickly as possible.

3. 2025年7月29日 22:19 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年6月16日 18:49 UTCinvestigating

   We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 2025年6月17日 13:05 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年6月12日 18:40 UTCinvestigating

   We're aware of an issue with a downstream provider that is impacting platform availability. Our team is working to resolve the issue as quickly as possible.

2. 2025年6月12日 19:18 UTCidentified

   We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users. A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.

3. 2025年6月12日 19:36 UTCmonitoring

   We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.

4. 2025年6月12日 20:56 UTCresolved

   The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.

1. 2025年6月2日 22:55 UTCidentified

   We have identified an issue that is causing delays in the delivery of outbound email traffic across all email sending functionality (including sequences). The team is actively investigating the root cause of the issue and working to establish mitigations.

2. 2025年6月3日 15:39 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年4月24日 14:17 UTCinvestigating

   We are currently investigating reports of platform availability issues, our team is working to resolve the issue as quickly as possible.

2. 2025年4月24日 14:21 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 2025年4月24日 15:06 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年4月19日 15:34 UTCidentified

   An issue has been been identified with our Developer API returning an elevated number of 5xx class errors. Our team is currently investigating and we are working to resolve the issue as quickly as possible.

2. 2025年4月19日 21:45 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 2025年4月23日 12:31 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年3月24日 15:31 UTCinvestigating

   An issue has been been identified. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 2025年3月24日 15:36 UTCidentified

   An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.

3. 2025年3月24日 16:29 UTCmonitoring

   Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is fully resolved.

4. 2025年3月24日 17:25 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2025年1月5日 19:23 UTCinvestigating

   We are currently investigating a delay in our search indexing system when records are created or updated.

2. 2025年1月7日 10:39 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2024年12月23日 11:54 UTCidentified

   We are aware of an issue affecting the speed of CSV Imports. Our team are currently working to resolve the issue.

2. 2024年12月24日 13:19 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 2024年12月24日 16:20 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2024年12月3日 7:48 UTCinvestigating

   We are investigating reports of some Workflows experiencing a delay in executing.

2. 2024年12月3日 11:44 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 2024年12月9日 16:07 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2024年11月13日 17:00 UTCidentified

   We have identified an issue affecting the speed at which records become available within search. A mitigation has been deployed and we are continuing to monitor the system as it recovers.

2. 2024年11月13日 19:09 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2024年8月7日 19:20 UTCinvestigating

   An issue has been been identified when attempting to access our marketing and support pages hosted at attio.com We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 2024年8月7日 20:29 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2024年7月29日 12:02 UTCidentified

   An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.

2. 2024年7月29日 12:10 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 2024年7月26日 15:22 UTCidentified

   We have identified an issue relating to the availability of the Attio Web application. We are working to restore access at this time.

2. 2024年7月26日 15:27 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.