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    Auth0 の障害履歴

    12 Auth0 incidents · 2026年4月 — official updates, affected components, duration and resolution details.

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    サポートセンターのQuota活用ページ問題

    開始 2026年7月23日 16:06 UTC · 0m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Auth0 CA-1

      公式のインシデント更新を自動翻訳しています。

      問題を発見しました.

      開始 2026年7月14日 2:49 UTC · 2h 40m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 US-1 - Tenant LogsAuth0 US-1
      1. 2026年7月14日 2:49 UTCinvestigating

        現在、サービスに影響を及ぼす事故を調査しています。 私たちのチームは、根本的な原因を理解し、問題を軽減するために積極的に取り組んでいます。 より多くの情報を集めて更新を行います.

      2. 2026年7月14日 3:08 UTCidentified

        テナントログのストリーミングサービスの問題を特定しました。 事故状況の変化や緩和の取り組みの進捗など、さらなるアップデートを行います.

      3. 2026年7月14日 3:42 UTCidentified

        テナントログのストリーミングサービスの問題を特定しました。 根本的な原因を調査し、事故状況の変化や緩和の取り組みの進捗など、さらなるアップデートを行います。 本問題は、コア認証サービスに影響を与えません.

      4. 2026年7月14日 4:26 UTCidentified

        テナントログのストリーミングサービスで根本原因を調査し続けています。 テナントログはAuth0 管理ダッシュボードからアクセス可能です。 弊社では、7am UTCにて、インシデントの状態の変化や、緩和の取り組みの進捗状況をお知らせします。 本問題は、コア認証サービスに影響を与えません.

      5. 2026年7月14日 5:29 UTCresolved

        サービスが復元されました。 皆様のお越しをお待ちしております.

      公式のインシデント更新を自動翻訳しています。

      We have detected an issue.

      開始 2026年6月26日 6:57 UTC · 53m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 US-1 - AuthenticationAuth0 US-1
      1. 2026年6月26日 6:57 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年6月26日 7:23 UTCmonitoring

        The service has recovered from the issue and we're monitoring the environment to ensure stability.

      3. 2026年6月26日 7:50 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 2026年7月8日 17:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-5 Public Cloud Environment

      開始 2026年6月22日 15:48 UTC · 40m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 US-5 - AuthenticationAuth0 US-5
      1. 2026年6月22日 15:41 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年6月22日 15:48 UTCidentified

        An elevated volume of errors are being observed on the US-5 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 2026年6月22日 16:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the US-5 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 2026年6月22日 16:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2026年7月2日 2:21 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      Elevated Errors on AU-1 Public Cloud Environment

      開始 2026年6月22日 15:21 UTC · 1h 7m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 AU - Authentication
      1. 2026年6月22日 15:21 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年6月22日 15:48 UTCidentified

        An elevated volume of errors are being observed on the AU-1 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 2026年6月22日 16:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the AU-1 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 2026年6月22日 16:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2026年7月2日 2:22 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-06-22\_-\_Elevated\_Errors\_on\_AU-1\_and\_US-5\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      We have detected an issue.

      開始 2026年6月11日 5:49 UTC · 1h 21m

      Outage重大なインシデント
      1. 2026年6月11日 5:49 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年6月11日 6:55 UTCmonitoring

        We are currently monitoring the incident

      3. 2026年6月11日 7:10 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 2026年6月23日 22:07 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-1 Public Cloud

      開始 2026年6月1日 18:23 UTC · 1h 0m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 US-1 - Authentication
      1. 2026年6月1日 18:23 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年6月1日 18:32 UTCidentified

        We have identified elevated errors indicating an infrastructural issue that is impacting the US-1 Public Cloud environment. We're currently formulating mitigating actions. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 2026年6月1日 19:11 UTCmonitoring

        The Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability. Errors rates on the affected environment are beginning to subside. Due to resource exhaustion observed on the infrastructure supporting the environment, we have scaled up these resources to mitigate impact. A full investigation into the root cause of the issue will continue. We'll provide further update as our status changes.

      4. 2026年6月1日 19:23 UTCresolved

        We've monitored the environment to ensure stability after applying our fix, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2026年6月9日 22:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf](https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf)

      [Retroactive] Elevated Errors in Authentication API

      開始 2026年5月21日 18:10 UTC · 1m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 EU-1 - Authentication
      1. 2026年5月21日 18:10 UTCidentified

        On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.

      2. 2026年5月21日 18:11 UTCresolved

        The errors have self-resolved, and the services have been stable. We will continue to investigate the issue's root cause and provide an analysis within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026年6月1日 20:16 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf)

      Elevated Errors on Public Cloud Environments

      開始 2026年4月28日 10:00 UTC · 11h 31m

      Issues軽微なインシデント
      影響を受けたコンポーネント
      Auth0 US-1 - Authentication
      1. 2026年4月28日 10:00 UTCidentified

        We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.

      2. 2026年4月28日 21:32 UTCresolved

        Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment. After no further recurrence of the issue, we're now marking this incident as resolved. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026年5月8日 19:38 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Increased\_Error\_Rates\_on\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260428_-_Increased_Error_Rates_on_Public_Cloud_Environments.pdf)

      Regional Connectivity Issues in CA Public Cloud

      開始 2026年4月28日 5:03 UTC · 44m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 CA-1 - Authentication
      1. 2026年4月28日 5:03 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年4月28日 5:30 UTCidentified

        Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

      3. 2026年4月28日 5:46 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 2026年5月8日 19:29 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Error\_Rates\_caused\_by\_Regional\_Infrastructure\_Failure.pdf](https://cdn.auth0.com/blog/20260428_-_Error_Rates_caused_by_Regional_Infrastructure_Failure.pdf)

      Elevated Errors on Public Cloud Environments

      開始 2026年4月22日 18:29 UTC · 31m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 EU-1 - Authentication
      1. 2026年4月22日 18:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年4月22日 19:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026年5月7日 16:36 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)

      Elevated Errors on Public Cloud Environments

      開始 2026年4月22日 18:29 UTC · 32m

      Outage重大なインシデント
      影響を受けたコンポーネント
      Auth0 US-3 - Authentication
      1. 2026年4月22日 18:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026年4月22日 19:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026年5月7日 16:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)