Bexio の障害履歴

1. 2026年9月4日 8:55 UTCinvestigating

   現在、bexio(パスワードを忘れた場合、パスワード2FAコード、会社の招待状、請求書の送付等)からのシステムメールは、当社のメールプロバイダの技術的な問題による配送遅延が発生しています。 既に解決に取り組んでいます.

2. 2026年9月4日 11:01 UTCidentified

   当社は、問題を特定し、現在、代替ソリューションを準備しています。これにより、Eメールが再び確実に受け渡し、再配達できるようにします。 最新情報をお届けします.

3. 2026年9月4日 13:35 UTCmonitoring

   現在、メールの送信と受信に関する遅延や配信の問題が発生しています。 マイクロソフトのメールアカウントが影響されます。 原因はプロバイダと直接関係しているため、問題の解決に直接影響を及ぼすことはありません。 今後も状況を監視し続けます.

4. 2026年9月4日 18:37 UTCresolved

   Microsoftアカウントに影響を及ぼすメール配信の問題が解決されたことを外部ベンダーに通知しました。 2FA認証コードを受信できなかったユーザーは、新しいコードをリクエストできるようになりました。 また、本日以前のメールが紛失しておらず、メールが送信されました。 患者様、ご理解のほどよろしくお願いいたします.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月9日 12:32 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 2026年7月9日 12:44 UTCresolved

   This incident has been resolved.

1. 2026年7月8日 8:24 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 2026年7月8日 8:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年7月8日 9:09 UTCresolved

   This incident has been resolved.

1. 2026年6月25日 15:02 UTCinvestigating

   We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

2. 2026年6月26日 11:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年6月26日 11:13 UTCresolved

   This incident has been resolved.

1. 2026年6月2日 15:30 UTCidentified

   At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

2. 2026年6月2日 15:40 UTCresolved

   This incident has been resolved.

1. 2026年4月21日 8:58 UTCinvestigating

   We are currently investigating this issue.

2. 2026年4月21日 13:48 UTCresolved

   This incident has been resolved.

1. 2026年3月24日 7:40 UTCidentified

   At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

2. 2026年3月24日 16:29 UTCresolved

   You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

1. 2026年3月23日 8:32 UTCidentified

   At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

2. 2026年3月23日 12:14 UTCresolved

   The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

1. 2026年3月20日 7:24 UTCidentified

   Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

2. 2026年3月21日 6:38 UTCmonitoring

   The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

3. 2026年3月21日 15:36 UTCmonitoring

   We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

4. 2026年3月23日 9:59 UTCmonitoring

   Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

5. 2026年3月23日 12:15 UTCresolved

   Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

1. 2026年3月19日 15:20 UTCidentified

   The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

2. 2026年3月19日 15:59 UTCresolved

   developer.bexio.com is available again. We apologise for any inconvenience caused.

1. 2026年3月17日 9:12 UTCidentified

   Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

2. 2026年3月17日 12:02 UTCresolved

   Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

1. 2026年3月16日 14:30 UTCidentified

   Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

2. 2026年3月16日 15:59 UTCresolved

   Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

1. 2026年3月3日 10:05 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2026年3月3日 13:47 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2026年3月2日 12:59 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2026年3月2日 14:11 UTCidentified

   We have identified the cause and are working on a fix. Thank you for your patience.

3. 2026年3月2日 15:45 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2026年2月17日 13:06 UTCinvestigating

   The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 2026年2月17日 14:36 UTCresolved

   The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

1. 2026年1月27日 11:02 UTCinvestigating

   We are currently investigating this issue.

2. 2026年1月27日 12:39 UTCresolved

   We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

1. 2026年1月19日 7:55 UTCinvestigating

   Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

2. 2026年1月19日 9:33 UTCresolved

   Issue resolved

1. 2025年12月18日 14:40 UTCidentified

   bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 2025年12月18日 15:09 UTCresolved

   bexio is fully operational again. We apologize for the inconvenience.

1. 2025年12月14日 16:04 UTCinvestigating

   The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

2. 2025年12月14日 16:42 UTCidentified

   We have identified the root cause and are applying mitigation.

3. 2025年12月14日 17:04 UTCresolved

   We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

1. 2025年12月5日 9:01 UTCidentified

   bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

2. 2025年12月5日 9:17 UTCmonitoring

   bexio is available again. A fix has been implemented and we are monitoring the results.

3. 2025年12月5日 10:20 UTCresolved

   We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.