Sandbox のリフレッシュの遅れ
Issues軽微なインシデント
影響を受けたコンポーネント
Sandbox
- investigating
現在、サンドボックスのリフレッシュサービスで遅延を引き起こしている問題を調査し、解決に取り組んでいます.
- identified
サンドボックスのリフレッシュに影響を及ぼす問題を特定し、積極的に対処しています.
公式のインシデント更新を自動翻訳しています。
60 Bob incidents · 2025年7月 — official updates, affected components, duration and resolution details.
現在、サンドボックスのリフレッシュサービスで遅延を引き起こしている問題を調査し、解決に取り組んでいます.
サンドボックスのリフレッシュに影響を及ぼす問題を特定し、積極的に対処しています.
公式のインシデント更新を自動翻訳しています。
従業員のプロフィールワークテーブルに問題があることを確認し、解決に取り組んでいます.
従業員プロファイル内の履歴テーブルに行を追加または更新する際にエラーが発生する可能性がある問題を特定しました。 私たちのチームは根本原因を発見し、問題を解決するために働いています.
従業員のプロファイルの更新に影響を与える問題の修正をデプロイし、問題が完全に解決されることを確認する結果を監視しています.
問題は解決しました。 アーカイブされた値を含む履歴行を含むすべての履歴テーブルエントリを横断して実行する回帰による検証。これにより、更新が失敗しました。 変更された行のみを適用する検証を更新しました.
公式のインシデント更新を自動翻訳しています。
弊社では、タレントサービスによるアンケートやパフォーマンスへの影響に関する問題について調査しています。 解決するために取り組んでいます.
人材サービスに問題があることを確認し、パフォーマンスや調査に影響を及ぼし、解決に取り組んでいます.
タレントモジュールのパフォーマンスとアンケートに影響を及ぼす問題に対処し、結果を監視しています.
タレントモジュールに影響を与える問題が解決しました。 インフラの問題は、調査やパフォーマンスに影響を及ぼしたレイテンシが増加しました。 修理を行なっても安定して、再発防止策を講じています.
公式のインシデント更新を自動翻訳しています。
管理者だけが新しい雇用を創出できるニューイヤーフローの問題を特定しました.
根本原因を特定し、ニューイヤーフローに影響を与える問題を修正しました。 結果を監視しています.
管理者だけが新しい雇用を創出できるニューイヤーフローに影響を与える問題は、解決しました.
公式のインシデント更新を自動翻訳しています。
ボブでは、ボブのスピード感が低下しています。 課題解決に取り組んでいます.
ユーザーは、期待どおりに動作しない一部の領域では、ボブの低下、混乱、エラーが発生しています。 課題解決に取り組んでいます.
ボブは安定しており、システムを監視し続けています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
We have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.
We have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.
This incident has been resolved. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
ボブの低さを引き起こした問題を特定し、解決に取り組んでいます.
ボブの低さの原因を特定し、通常のパフォーマンスを回復するために働いています.
ボブに影響する低さが向上しました。 従業員のフォルダや文書の読み込みを防止する問題の調査を続けており、フル機能の復元に積極的に取り組んでいます.
すべてのサービスは、通常のサービスに戻ります。 安定状態を確認するためにサービスを監視し続けています.
事件が解決しました。 すべてのサービスは正常に動作しています.
公式のインシデント更新を自動翻訳しています。
Docsサービスで遅くなる問題があることを確認し、解決に取り組んでいます.
当社は、Docsサービスにおける低さを引き起こし、通常のパフォーマンスを回復するために取り組んでいる問題を特定しました.
Docsサービスで低さを引き起こしている問題の修正が適用されました。 今後も性能が安定して維持されるよう、サービスの監視を続けてまいります.
Docsサービスで遅い問題が解決されました。 監視期間中は、修正を行い、サービスが安定していることを確認します.
公式のインシデント更新を自動翻訳しています。
現在、サンドボックスのリフレッシュサービスで遅延が発生しています。 問題は対処され、サービスが徐々に正常に戻ります。 ご不便をおかけし、ご迷惑をおかけしますが、何卒ご了承ください.
問題は解決しました.
公式のインシデント更新を自動翻訳しています。
We’ve identified issues affecting parts of our Hiring module. Some features may be temporarily unavailable while we work to resolve the issue. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and thank you for your understanding.
The issue affecting parts of our Hiring module has been resolved. Affected features are now available again. We apologize for the inconvenience and thank you for your understanding.
We are currently investigating a delay in sandbox synchronization. During this time, sandbox refreshes may reflect data updated up to last night, while we work to restore full synchronization. Existing sandbox environments remain accessible. We will provide further updates as progress is made.
We have identified the cause of the sandbox synchronization delay and are working to resolve it. Existing sandbox environments remain accessible.
We have restored the sandbox synchronization process, and sandbox refreshes now reflect current production data. We are continuing to monitor the system.
The sandbox synchronization delay has been resolved. The synchronization process was restored, and sandbox refreshes now reflect current production data.
The issue causing survey links to display empty pages and preventing responses has been resolved after fixing an error in the surveys service. We apologize for the inconvenience and thank you for your patience.
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
System performance has been restored, and the incident is now resolved. We are continuing to monitor the system and conduct a thorough investigation to identify the root cause and implement preventive measures. Thank you for your patience during this time.
The issue that we had been experiencing has now been fully resolved, and everything is functioning as expected. After identifying the root cause and implementing the necessary fixes, we can confirm that the situation is under control and no further action is required at this time.
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
We are currently experiencing elevated error rates and latency due to database query timeouts affecting the HiBob service, and are actively working to resolve the issue. We apologize for the disruption and thank you for your patience.
The service is in the process of recovering, and we are continuing to monitor closely while investigating the root cause. We apologize for the disruption and thank you for your patience.
The service is in the process of recovering, and we are continuing to monitor closely while investigating the root cause. We apologize for the disruption and thank you for your patience.
We are continuing to monitor for any further issues.
We identified a performance degradation in the HiBob application caused by resource contention and long-running database operations; mitigation actions were applied and the service has stabilized. We apologize for the disruption and thank you for your patience.
We confirm there is a problem with our main HiBob application and we’re working to resolve it.
We are currently investigating a production issue that may be related to a database maintenance activity performed on Saturday during off-hours. As part of our mitigation efforts, we are reverting the recent change. This action will require restarting the production database, which may result in a brief service disruption of a few minutes. We will provide an additional update once the restart is complete and the system is fully stabilized. Thank you for your patience.
The rollback has been successfully completed, and the platform is up. However, we are still experiencing performance degradation in certain areas, and some users may encounter slowness. Our engineering team is actively investigating and working to fully restore system performance. We will continue to provide updates as we make progress.
We are continuing to work on a fix for this issue.
We are currently running a database vacuum process to optimize performance following the rollback. This process helps reclaim storage, refresh database statistics, and improve overall query performance after the earlier maintenance and restart activities. At this time, system performance is stable, and the platform is operating normally across all core services. We are not observing any ongoing impact on customer workflows. Our engineering team continues to closely monitor the environment, reviewing performance metrics and system health indicators to ensure sustained stability and proactively address any anomalies that arise.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Earlier today, we implemented a security update to our login process that affected users who attempted to log in via an external SSO provider without a fully configured SSO setup. As a result, some users encountered an error when trying to access the platform. We have since taken steps to address the issue and restore expected login behavior to ensure uninterrupted access. We are continuing to monitor the system to ensure stability. We apologize for the inconvenience and appreciate your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue affecting Docs, Goals, and Surveys. Our team is actively working to resolve the problem and restore normal functionality.
We are continuing to investigate this issue.
The issue affecting Docs has been resolved. We are still experiencing issues with Goals and Surveys, and our team is actively working to resolve them.
The issue affecting Docs, Goals, and Surveys has been resolved. All services are now operating normally.
This incident has been resolved.
We are currently experiencing a delay in email delivery. This may impact several workflows. Users logging in with MFA may experience delays receiving authentication emails. Our team is working to resolve this as quickly as possible.
The root cause has been identified, and email delivery is improving. A backlog of emails is still pending, and we’re monitoring closely as the sending rate continues to recover. Thank you for your patience.
The issue has been resolved, and all services are now operating normally. The email delivery delays were caused by a system issue that led to an unexpected spike in outbound email volume. We apologise for the inconvenience and thank you for your patience.
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
We detected a brief internal issue in the HiBob application. There was little to no customer impact, and the system is operating normally. We continue to monitor.
We are currently investigating this issue.
We are currently experiencing service disruption due to a widespread Cloudflare outage, which is affecting connectivity across multiple SaaS and internet services globally—not just HiBob. Because Cloudflare acts as a core part of internet routing and security infrastructure, the issue is causing degraded performance and temporary downtime for many platforms that rely on their network. Our systems are not the root cause, but we are impacted by the upstream failure. Current Status • HiBob services are experiencing partial or full unavailability depending on the region and network path. • Other SaaS providers and internet-facing services are also affected. • Engineering and SRE teams are monitoring the situation and validating service health as Cloudflare recovers.
We are continuing to investigate this issue.
Cloudflare has deployed a hotfix to address the root cause of the global outage. Following this change, we are seeing steady recovery across HiBob’s services. Current Status • Platform availability and connectivity are improving as Cloudflare’s network stabilizes. • Most affected flows are beginning to recover, with latency decreasing and error rates dropping. • Our Engineering and SRE teams are actively monitoring all services to ensure full restoration.
Cloudflare has confirmed that the issue is resolved and their network is back to normal. As a result, HiBob services — along with the rest of the internet that was affected — have fully recovered. Platform performance and availability are back to expected levels with no remaining degradation. We will continue working with the Cloudflare team to understand the root cause, and we will share a full post-incident review once the analysis is complete.