Brainpop の障害履歴

1. 2026年7月20日 18:10 UTCinvestigating

   現在、一部のアカウントや学生活動関連の機能に影響を及ぼすデータベースのパフォーマンスの問題を特定しました。 一部のユーザーは、アカウント作成、アカウントのステータス、またはアクティビティの保存/同期および進捗状況でエラーや遅延が発生することがあります。 修正申請中です。 このウィンドウ(約1時間)の間に、生徒のアクティビティを保存したり、同期したりする機能が一時的に劣化したり、利用できなくなったりする場合があります。 ほとんどのサイトの機能性は、通常のままにすることが期待されます。 修正が完了したら更新を投稿し、解決を確定します.

2. 2026年7月20日 20:49 UTCresolved

   修正が適用され、アカウントの作成、アカウントのステータス、アクティビティの保存/同期が正常に機能していることを確認しました。 影響を受けた機能はすべて正常に戻ります。 これを解決しながら、あなたの忍耐をありがとう.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月18日 13:01 UTCinvestigating

   this is a test

2. 2026年5月18日 13:02 UTCresolved

   test complete

1. 2026年5月12日 15:56 UTCinvestigating

   We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.

2. 2026年5月12日 18:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年5月12日 18:14 UTCresolved

   We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.

1. 2026年5月12日 14:12 UTCinvestigating

   We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.

2. 2026年5月12日 14:50 UTCinvestigating

   We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.

3. 2026年5月12日 15:04 UTCresolved

   BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.

1. 2026年4月15日 17:51 UTCinvestigating

   We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.

2. 2026年4月15日 18:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年4月15日 18:10 UTCresolved

   The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.

1. 2025年10月20日 13:44 UTCinvestigating

   We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.

2. 2025年10月20日 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年10月20日 19:36 UTCmonitoring

   As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.

4. 2025年10月20日 20:03 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025年10月20日 23:45 UTCresolved

   As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.

1. 2025年3月10日 13:35 UTCinvestigating

   Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!

2. 2025年3月10日 13:36 UTCinvestigating

   We will provide updates as we work toward a resolution.

3. 2025年3月10日 14:55 UTCinvestigating

   We are continuing to investigate this issue.

4. 2025年3月10日 15:55 UTCresolved

   Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!

1. 2024年7月2日 12:55 UTCinvestigating

   Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.

2. 2024年7月2日 14:25 UTCinvestigating

   We are continuing to investigate this issue with our provider.

3. 2024年7月2日 16:30 UTCidentified

   A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.

4. 2024年7月2日 17:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2024年7月2日 17:29 UTCresolved

   This incident has been resolved.

1. 2024年5月20日 15:21 UTCinvestigating

   We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!

2. 2024年5月20日 17:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年5月20日 18:02 UTCresolved

   This incident has been resolved.

1. 2024年1月11日 21:25 UTCinvestigating

   Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.

2. 2024年1月11日 22:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年1月12日 15:36 UTCresolved

   This incident has been resolved.

1. 2023年8月17日 14:14 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2023年8月17日 14:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2023年8月17日 14:46 UTCresolved

   This incident has been resolved.

1. 2022年11月28日 14:42 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2022年11月28日 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2022年11月28日 16:01 UTCresolved

   This incident has been resolved.

1. 2021年8月1日 0:00 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!

2. 2021年8月1日 0:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2021年8月1日 0:06 UTCresolved

   This incident has been resolved.

1. 2021年7月19日 19:54 UTCinvestigating

   We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.

2. 2021年7月19日 20:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2021年7月19日 20:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2021年7月19日 21:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2021年7月19日 21:25 UTCresolved

   This incident has been resolved.

1. 2021年1月12日 19:01 UTCidentified

   Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2021年1月12日 19:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2021年1月12日 19:29 UTCresolved

   This incident has been resolved.

1. 2020年12月4日 19:16 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2020年12月4日 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2020年12月4日 22:23 UTCresolved

   This incident has been resolved.

1. 2020年11月19日 18:21 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2020年11月19日 18:38 UTCmonitoring

   Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.

3. 2020年11月19日 19:16 UTCresolved

   This incident has been resolved.

1. 2020年10月9日 11:41 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2020年10月9日 12:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 2020年10月9日 13:54 UTCidentified

   Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.

4. 2020年10月9日 15:14 UTCidentified

   We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.

5. 2020年10月9日 17:01 UTCidentified

   We are continuing to work on a fix for this issue.

6. 2020年10月9日 17:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 2020年10月9日 17:49 UTCmonitoring

   We are continuing to monitor for any further issues, but site service has been restored.

8. 2020年10月9日 18:10 UTCresolved

   This incident has been resolved.

1. 2020年10月1日 20:07 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 2020年10月1日 20:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 2020年10月1日 20:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2020年10月1日 23:58 UTCresolved

   This incident has been resolved.

1. 2020年9月2日 19:33 UTCinvestigating

   Some users may be experiencing connection failed errors, or other issues loading parts of our sites.

2. 2020年9月2日 20:21 UTCidentified

   We have identified network related issues with our provider, and have mitigated the issues while we work on a resolution. Dynamic content on the sites should now be loading as expected.

3. 2020年9月2日 20:36 UTCresolved

   This incident has been resolved.