Bugcrowd の障害履歴

1. 2026年9月15日 6:07 UTCinvestigating

   非同期ジョブの処理に影響を及ぼすプラットフォームには、特に検索やインデックスに関する問題があります。 現在調査中です.

2. 2026年9月15日 7:05 UTCidentified

   私たちは、原因(非同期インデックス呼び出し内の遅い依存サービス)を特定し、修正をプッシュするプロセスにあると考えています.

3. 2026年9月15日 8:21 UTCidentified

   プッシュされた変更は修正をもたらしていませんでした、我々は問題の作業を続け、より深さの修正を探求しています.

4. 2026年9月15日 9:14 UTCidentified

   修正が展開され、非同期ジョブキューが処理されます(バックログと同様に).

5. 2026年9月15日 9:15 UTCmonitoring

   修正を実装し、結果を監視しています.

6. 2026年9月15日 10:00 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年2月26日 5:08 UTCidentified

   We have identified an issue with Hacker / Researcher logins to the platform - currently you may receive a 500 error when logging in. We have applied a fix and are awaiting that to take effect.

2. 2026年2月26日 5:25 UTCmonitoring

   Logins should be functioning as normal, but we will continue monitoring the situation.

3. 2026年2月26日 5:33 UTCresolved

   This incident has been resolved.

1. 2025年10月22日 0:14 UTCinvestigating

   There's an ongoing issue in Tracker that is resulting in users experiencing 500 HTTP responses from the server. We have found a potential cause for this and currently working towards fixing this asap.

2. 2025年10月22日 0:30 UTCmonitoring

   We have applied a fix for this and currently monitoring the issue.

3. 2025年10月22日 0:50 UTCresolved

   This incident has been resolved.

1. 2025年7月24日 21:33 UTCinvestigating

   We're currently working with a vendor to resolve an issue in our authentication processes, at the moment new users, users who haven't haven't logged in for awhile, and users who have changed their password will be unable to login to the platform.

2. 2025年7月25日 1:28 UTCmonitoring

   We've implemented a remediation and are now recovering.

3. 2025年7月25日 2:15 UTCresolved

   This incident has been resolved.

1. 2025年4月10日 18:45 UTCidentified

   We've identified another issue that is preventing us from sending platform emails and are working with our vendor to get it resolved but there is no ETA currently.

2. 2025年4月11日 6:50 UTCresolved

   Email sending from the platform is functional again.

1. 2025年4月9日 1:18 UTCidentified

   We've identified an issue that is preventing us from sending platform emails (e.g. program updates, password resets, etc). We are working on a fix but there is no ETA currently.

2. 2025年4月9日 5:20 UTCresolved

   Email sending from the platform is functional again.

1. 2024年11月14日 3:02 UTCidentified

   An issue with request rate-limiting is/was preventing POST requests from competing correctly. A fix is being deployed.

2. 2024年11月14日 3:21 UTCresolved

   This incident has been resolved.

1. 2024年9月11日 1:24 UTCidentified

   A dependency upgrade has caused unexpected errors in our production environment. The team is reverting the code change and we expect the error to be resolved in the next 20 minutes.

2. 2024年9月11日 1:51 UTCresolved

   This incident has been resolved.

1. 2024年8月8日 1:24 UTCinvestigating

   Currently the tracker portal, researcher portal and even the marketing site is down. We are investigating the issue. We will keep you posted on the progress.

2. 2024年8月8日 1:37 UTCresolved

   We have identified the problem and applied a fix for the issue. The services are now back up and we are currently monitoring the platform.

1. 2024年7月4日 10:20 UTCidentified

   Monitoring has alerted us to an issue with incoming webhook processing. The issue with the backend service has been identified and we are taking steps to remediate it, but while this is occurring there will be delays in inbound webhook processing.

2. 2024年7月4日 11:21 UTCmonitoring

   The backend service that processes inbound webhooks has recovered, and is processing the backlog of webhook events.

3. 2024年7月4日 11:28 UTCresolved

   Backlog processing has completed, systems have returned to normal.

1. 2024年3月8日 5:21 UTCinvestigating

   One of our internal services is experiencing errors. We have initiated a workaround and meanwhile investigating the cause. You may notice several parts of the tracker and researcher portal might be resulting in errors as a result of this.

2. 2024年3月8日 6:02 UTCinvestigating

   We have applied a temporary fix for the issue and the error rate has dropped. We are continuing to monitor and also investigating the root cause.

3. 2024年3月8日 6:27 UTCresolved

   Root cause has been identified and the issue has been resolved. We will continue to monitor though.

1. 2023年6月14日 2:01 UTCinvestigating

   We are currently experiencing issues with the outbound webhooks being broken. We are diagnosing this and will update the progress along the way.

2. 2023年6月14日 2:34 UTCidentified

   Our proxy was experiencing problems due to unexpected behaviour of the dependant AWS service(s). The exact root cause is still unclear and we have filed a support ticket with AWS to understand the same.

3. 2023年6月14日 2:40 UTCresolved

   The issue has resolved automatically. Will co-ordinate with the cloud provider support team for the RCA.

1. 2023年3月14日 6:22 UTCidentified

   We've identified that there is an issue with the tracker and researcher portal currently that is causing the site to either not load, or load very slowly. We are working to rectify the problem.

2. 2023年3月14日 7:06 UTCmonitoring

   A fix is rolling out and site performance should be returning to normal.

3. 2023年3月14日 7:46 UTCresolved

   This incident has been resolved.

1. 2023年2月8日 1:54 UTCidentified

   We are investigating an issue with indexed submissions and search currently - some functions involving submission retrieval are impacted at the moment.

2. 2023年2月8日 2:29 UTCidentified

   We have identified a fix and are currently rolling it out.

3. 2023年2月8日 2:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2023年2月8日 3:13 UTCresolved

   This incident has been resolved.

1. 2022年12月3日 22:22 UTCidentified

   A mail provider is having issues which is leading to researcher emails going to bugcrowdninja.com addresses being delayed or not delivered. We are currently working with the provider to rectify the issue.

2. 2022年12月4日 3:08 UTCresolved

   The mail provider has resolved the issue.

1. 2022年6月28日 2:14 UTCmonitoring

   The previous maintenance was resolved early, and maintenance is still continuing. We will update on this new incident until the maintenance is complete.

2. 2022年6月28日 2:33 UTCresolved

   Database maintenance has been completed.

1. 2022年6月21日 6:46 UTCidentified

   We have identified a current issue with our CDN that fronts all of the Bugcrowd sites. While this is ongoing, Bugcrowd is currently unavailable. Incoming and outgoing webhooks are unaffected.

2. 2022年6月21日 7:24 UTCmonitoring

   The CDN has recovered and our sites are accessible. We are monitoring the situation.

3. 2022年6月21日 9:06 UTCresolved

   This incident has been resolved.

1. 2021年6月8日 10:24 UTCidentified

   www.bugcrowd.com and numerous other sites on the internet are currently suffering from an external provider's outage. We are continuing to monitor the situation and will provide further updates as they become available.

2. 2021年6月8日 11:22 UTCmonitoring

   The external provider issue is reportedly resolved and we are continuing to monitor availability.

3. 2021年6月8日 13:30 UTCresolved

   The external provider has resolved the issue, and www.bugcrowd.com is continuing to function normally.

1. 2021年2月11日 23:07 UTCinvestigating

   Our API is experiencing elevated error rates. We are investigating and will keep you posted.

2. 2021年2月12日 0:07 UTCresolved

   This incident has been resolved.

1. 2020年9月13日 7:13 UTCinvestigating

   Our hosting provider for our home page is having issues. We are investigating

2. 2020年9月13日 7:29 UTCmonitoring

   Our provider appears to have resolved the issue. We will continue to monitor

3. 2020年9月13日 7:51 UTCresolved

   This incident has been resolved.