Canva の障害履歴

1. 2026年10月8日 16:42 UTCinvestigating

   一部のユーザーは、ホームページのテンプレートからデザインを作成する問題があります.

2. 2026年10月8日 17:20 UTCresolved

   Fix が上陸し、問題が解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月31日 18:55 UTCinvestigating

   一部のユーザーは、Canvaを使って問題が発生する可能性があります。 当社のチームは、この分野を急ぎに見つめ、すぐに更新を行います.

2. 2026年7月31日 19:02 UTCidentified

   Canvaのサブスクリプション、課金、支払いに影響を及ぼす問題を特定しました。 私たちのチームは、問題の解決に取り組んでいます.

3. 2026年7月31日 19:24 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年7月31日 19:58 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月13日 22:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026年7月13日 23:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 2026年7月13日 23:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年7月12日 8:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 2026年7月12日 17:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年7月9日 17:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 2026年7月9日 17:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年7月9日 23:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 2026年7月10日 0:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 2026年7月10日 0:34 UTCresolved

   This incident has been resolved.

1. 2026年7月9日 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026年7月9日 13:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 2026年7月9日 14:04 UTCresolved

   This incident has been resolved.

1. 2026年7月6日 7:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 2026年7月7日 1:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年7月2日 9:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2026年7月2日 9:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年7月2日 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年7月2日 0:44 UTCinvestigating

   We are currently investigating this issue.

2. 2026年7月2日 2:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年7月2日 4:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年7月2日 6:44 UTCresolved

   This incident has been resolved.

1. 2026年6月23日 23:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026年6月23日 23:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 2026年6月23日 23:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年6月22日 4:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026年6月22日 7:28 UTCresolved

   This incident has been resolved.

1. 2026年6月17日 2:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 2026年6月17日 2:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年6月17日 3:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 2026年6月17日 3:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 2026年6月17日 3:54 UTCresolved

   This incident has been resolved.

1. 2026年6月15日 20:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026年6月15日 20:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 2026年6月15日 21:03 UTCresolved

   This incident has been resolved.

1. 2026年6月15日 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 2026年6月15日 12:10 UTCresolved

   This incident has been resolved.

1. 2026年6月15日 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 2026年6月15日 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年6月12日 4:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 2026年6月12日 5:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月12日 6:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年6月9日 3:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026年6月9日 3:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 2026年6月9日 4:19 UTCresolved

   This incident has been resolved.

1. 2026年5月29日 1:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 2026年5月29日 1:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 2026年5月29日 2:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026年5月22日 3:34 UTCinvestigating

   We are currently investigating the issue.

2. 2026年5月22日 3:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年5月22日 4:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年5月22日 4:41 UTCresolved

   This incident has been resolved.

1. 2026年5月21日 4:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 2026年5月21日 5:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 2026年5月21日 6:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.