CEX.IO Pay is temporarily unavailable to customers from EU region
Pending
- investigating
We are currently investigating this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
13 Cexio incidents · 2025年9月 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.
We are continuing to monitor for any further issues.
We are currently experiencing degraded performance in our Customer Support systems.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
Faster payments are now available for withdrawals-only.
We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are observing an issue on Cloudflare’s side
Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.
Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.
Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
Wire transfers have been retired. This component has been removed from our status page.