Chef の障害履歴

1. 2026年10月15日 13:57 UTCinvestigating

   現在、Chef 360のサービスに影響を及ぼす問題について調査中です。 お客様は、Chef 360の機能にアクセスしたり、使用したりする難しさを感じることができます。 当社のエンジニアリングおよびオペレーションチームは、サービスを復元するために積極的に取り組んでいます。 情報が増えるにつれて、追加アップデートが提供されます.

2. 2026年10月15日 14:08 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年10月15日 15:17 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年10月15日 18:25 UTCresolved

   シェフ360サービスに影響を及ぼす問題は解決され、通常のサービスが復元されています。 私たちは、問題の解決に取り組んできた間、不便をお詫び申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月24日 16:49 UTCidentified

   現在、スーパーマーケットにユーザーサインインに影響を与える問題が発生しています。 当社のチームは、問題を特定し、可能な限り迅速に正常なサービスを回復するために積極的に取り組んでいます。 現時点では一部のユーザーはログインできませんが、既存のログインセッションは引き続き機能します。 解決に取り組みながら、ご迷惑をお掛けし、ご迷惑をおかけいたしますが、ご理解のほどよろしくお願い申し上げます。 今後も、より一層の最新情報をお届けしてまいります.

2. 2026年6月25日 12:44 UTCresolved

   スーパーマーケットにユーザーサインインに影響を与える問題が解決され、通常のサービスは完全に復元されています。 問題なくログインできるようになりました。 私たちは、この問題の解決に取り組んでいる間、ご迷惑をお掛けし、ご迷惑をおかけいたしますが、誠に心よりお詫び申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月16日 6:18 UTCinvestigating

   We are currently facing some technical issue with supermarket and we are investigating on it.

2. 2026年6月16日 9:41 UTCmonitoring

   Issue with supermarket is resolved. Currently monitoring the systems.

3. 2026年6月16日 9:41 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026年6月16日 12:25 UTCresolved

   This incident has been resolved.

1. 2026年5月13日 21:50 UTCinvestigating

   We are currently facing some technical issue with supermarket. We are on it and we will keep this page updated

2. 2026年5月13日 22:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年5月13日 23:37 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2026年5月14日 2:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026年5月14日 10:33 UTCinvestigating

   The issue has re-surfaced and we are looking into it

6. 2026年5月14日 15:06 UTCmonitoring

   The issue with supermarket is fixed and we are monitoring the results.

7. 2026年5月18日 6:26 UTCresolved

   The issue with supermarket is resolved

1. 2026年2月17日 18:08 UTCinvestigating

   There are currently reports coming in from users about degraded performance with our CDN in some regions. Users may encounter timeouts when downloading binaries using the Chef download API endpoints. Current Actions: We are actively working with Fastly to identify the root cause and resolve this issue. We will provide updates as more information becomes available.

2. 2026年2月18日 17:41 UTCresolved

   The status has been resolved.

1. 2025年11月24日 13:24 UTCresolved

   After our maintenance window today, we experienced issues with our download endpoint due to an underlying infrastructure problem. The team has resolved the issue. We apologize for any inconvenience caused.

1. 2025年5月22日 18:22 UTCinvestigating

   We have an isolated incident with our habitat database and we are investigating the issue. We will update when we are back online. Please check our Slack channel for updates. https://chefcommunity.slack.com/archives/CAW6DQBV2

2. 2025年5月23日 3:44 UTCresolved

   Issue is resolved, all Habitat service is functional now.

1. 2023年4月12日 18:24 UTCresolved

   There was an incident with Hosted Chef today morning at 6:00AM UTC, the Hosted Chef application (manage.chef.io) was down for 15 mins. We identified the root cause and fixed the issue immediately. The systems are now healthy and up and running.

1. 2022年3月21日 14:33 UTCinvestigating

   We have identified that sign in for supermarket is not working. We are currently investigating the issue and we will keep you posted

2. 2022年3月21日 18:15 UTCresolved

   We have identified and fixed the issue, sign in is working as expected now. We will continue to monitor the system.

1. 2021年12月22日 13:39 UTCinvestigating

   We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region. Our Engineers are working on this and we will keep you posted.

2. 2021年12月22日 15:27 UTCidentified

   We have identified our internal Search Service to be the problem and this is because of on-going AWS us-east-1 incident. Our Engineers are working to restore the service with normal performance.

3. 2021年12月22日 23:06 UTCmonitoring

   The issue is fixed and both Hosted Chef Web console and Hosted Chef API are performing normally now. We will continue to monitor for a while.

4. 2021年12月22日 23:18 UTCresolved

   This Incident is resolved and services are back to normal. Thanks for your patience.

1. 2021年8月31日 19:00 UTCidentified

   We are experiencing network performance degradation due to a vendor.

2. 2021年8月31日 21:36 UTCmonitoring

   We have implemented a workaround which should alleviate timeouts and error rates. We are continuing to monitor the upstream vendor outage.

3. 2021年8月31日 21:46 UTCmonitoring

   Error rates have improved for package distribution infrastructure. We will continue to monitor the upstream outage.

4. 2021年8月31日 23:36 UTCresolved

   Vendor has resolved their incident.

1. 2021年6月23日 19:58 UTCinvestigating

   We are facing issues with our Package Distribution Infrastructure. We are Working on identifying the issue and a resolution.

2. 2021年6月23日 20:26 UTCresolved

   This incident has been resolved.

1. 2021年4月21日 17:57 UTCidentified

   We are facing increased 5xx Error rate on Hosted Chef. We have identified the problem and are working to resolve the issue. We will keep you updated.

2. 2021年4月21日 20:14 UTCidentified

   We have not been able to fix the issue yet and are continuing our work to resolve the issue. Thanks for being patient.

3. 2021年4月21日 22:20 UTCresolved

   We have fixed the issue and Error rate is close to 0. We will continue to monitor for a while. Thank you for your patience.

1. 2021年3月11日 6:09 UTCinvestigating

   We are currently investigating increased error rate in Hosted Chef. We will keep you posted.

2. 2021年3月11日 7:32 UTCresolved

   The issue has been resolved. We were facing error with our indexing cluster and that lead to increased 5xx for the API calls.

1. 2020年7月2日 12:22 UTCinvestigating

   We are investigating an issue with Hosted Chef - Manage UI functionality. Please note this does not affect the Hosted Chef API and Knife functionality is still available.

2. 2020年7月2日 15:46 UTCresolved

   We have deployed a previous release of Manage to Hosted Chef to fix the UI bug until we can fix it in the latest version of manage.

1. 2020年4月16日 23:06 UTCinvestigating

   After upgrading PostgreSQL we are seeing database connections and CPU spikes. We're resizing the database to get more system resources and will provide additional updates as we have them.

2. 2020年4月17日 0:00 UTCinvestigating

   We're investigating an unexpected elevation in fetches by the authz service from the database.

3. 2020年4月17日 1:58 UTCinvestigating

   We're isolating the issue with authz service's database queries that is taking an abnormally long time to complete.

4. 2020年4月17日 2:13 UTCinvestigating

   We've implemented a short term workaround to restore service. We're monitoring the service.

5. 2020年4月17日 2:24 UTCinvestigating

   Traffic patterns and service have normalized to regular levels observed prior to the maintenance window. We will conduct an incident analysis and write up a blog post for this next week. Thank you for your patience and I'm sorry that this impacted your workflows.

6. 2020年4月17日 2:37 UTCresolved

   This incident has been resolved.

1. 2020年2月6日 15:36 UTCinvestigating

   We are investigating increased error rates and timeouts with supermarket.chef.io

2. 2020年2月6日 17:56 UTCinvestigating

   We're investigating what is causing the load balancer to remove hosts sporadically.

3. 2020年2月6日 21:26 UTCinvestigating

   The load balancers removing hosts sporadically was a symptom. We're continuing to investigate what appears to be regularly occuring spikes in cache gets at the :00 and :30 minute marks each hour.

4. 2020年2月6日 22:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2020年2月6日 23:21 UTCresolved

   This incident has been resolved.

1. 2020年1月10日 1:12 UTCinvestigating

   We are investigating increased error rates for Hosted Chef services

2. 2020年1月10日 1:16 UTCmonitoring

   Backend services have stabilized, engineers are monitoring

3. 2020年1月10日 2:53 UTCresolved

   This incident has been resolved.

1. 2019年12月10日 17:01 UTCinvestigating

   We are investigating problems in the Hosted Chef backend. Unfortunately, we expect chef-client communications to be severely impacted at this time. We will post further info regularly, as we find it.

2. 2019年12月10日 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2019年12月10日 17:28 UTCresolved

   This incident has been resolved.

1. 2019年10月11日 16:16 UTCresolved

   https://omnitruck.chef.io/install.sh serves up bootstrap scripts for use by unattended installs like autoscaling and `knife bootstrap ...` initiated bootstraps. We have become aware of an omnitruck.chef.io issue affecting downloads of the bootstrap install script from opscode.com/chef/install.sh as well. Please upgrade if running older chef-client/knife code that would point at opscode.com We expect the issue to have been cleared at 2019-10-11 8am Pacific US