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    Cloudapp の障害履歴

    50 Cloudapp incidents · 2017年6月 — official updates, affected components, duration and resolution details.

    現在のステータスに戻る

    Increased error rates with workflow automations

    開始 2025年10月20日 16:16 UTC · 8h 39m

    Pending
    影響を受けたコンポーネント
    Website
    1. 2025年10月20日 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 2025年10月20日 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 2025年10月20日 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 2025年10月21日 0:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    開始 2023年5月2日 20:15 UTC · 3h 57m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WebsiteViewerAPI
    1. 2023年5月2日 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 2023年5月3日 1:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    開始 2023年4月24日 15:00 UTC · 0m

    Issues軽微なインシデント
    1. 2023年4月24日 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    開始 2022年11月8日 15:00 UTC · 1h 28m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    ViewerAPI
    1. 2022年11月8日 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 2022年11月8日 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    開始 2022年5月17日 14:17 UTC · 0m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Viewer
    1. 2022年5月17日 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    開始 2022年4月26日 14:00 UTC · 0m

    Pending
    1. 2022年4月26日 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    開始 2022年3月31日 19:30 UTC · 0m

    Pending
    1. 2022年4月11日 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    開始 2022年3月1日 8:00 UTC · 30d 23h

    Pending
    1. 2022年4月11日 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    開始 2021年12月7日 18:18 UTC · 9h 30m

    Pending
    影響を受けたコンポーネント
    WebsiteViewerAPI
    1. 2021年12月7日 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 2021年12月8日 3:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    開始 2021年12月7日 16:10 UTC · 2h 7m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WebsiteViewerAPI
    1. 2021年12月7日 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 2021年12月7日 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2021年12月7日 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    開始 2021年8月9日 15:17 UTC · 2h 38m

    Pending
    影響を受けたコンポーネント
    WebsiteViewerAPI
    1. 2021年8月9日 15:17 UTCidentified

      We are currently investigating the issue

    2. 2021年8月9日 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    開始 2021年4月20日 15:23 UTC · 54m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WebsiteViewer
    1. 2021年4月20日 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 2021年4月20日 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    開始 2021年2月22日 18:58 UTC · 6m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    API
    1. 2021年2月22日 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 2021年2月22日 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    開始 2021年2月19日 16:55 UTC · 30m

    Pending
    影響を受けたコンポーネント
    Viewer
    1. 2021年2月19日 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 2021年2月19日 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2021年2月19日 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    開始 2021年1月6日 17:40 UTC · 4h 30m

    Outage重大なインシデント
    影響を受けたコンポーネント
    API
    1. 2021年1月6日 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 2021年1月6日 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2021年1月6日 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    開始 2020年7月15日 19:03 UTC · 1h 21m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Website
    1. 2020年7月15日 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 2020年7月15日 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    開始 2020年6月12日 16:50 UTC · 34m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Viewer
    1. 2020年6月12日 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 2020年6月12日 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2020年6月12日 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 2020年6月12日 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    開始 2020年5月19日 18:39 UTC · 48m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Website
    1. 2020年5月19日 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 2020年5月19日 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2020年5月19日 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    開始 2020年3月27日 16:00 UTC · 9m

    Issues軽微なインシデント
    1. 2020年3月27日 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2020年3月27日 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    開始 2020年3月24日 15:59 UTC · 1m

    Pending
    影響を受けたコンポーネント
    WebsiteViewerAPI
    1. 2020年3月24日 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2020年3月24日 16:00 UTCresolved

      Resolved and now experiencing peak performance