Cloudinary の障害履歴

1. 2026年8月13日 17:04 UTCinvestigating

   12:30頃以降、メディアライブラリの閲覧フォルダに表示されていないアセットが表示される問題が発生する場合があります。 感染した資産は利用できず、検索を通じてアクセス可能です。 私たちのチームは、問題を調査し、通常のフォルダの可視性を回復するために働いています。 詳細については、随時更新を行います.

2. 2026年8月13日 19:10 UTCidentified

   We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.

3. 2026年8月13日 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年8月14日 17:45 UTCresolved

   This incident has been resolved.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月29日 13:35 UTCinvestigating

   約13:50 UTC以降、アドオンはインストールできません。 インストールの試みが失敗し、「インストール失敗」メッセージが表示されます。 当社のチームは、インストール機能を復元するために問題と作業を調査しています。 情報が増え次第、更新を行います.

2. 2026年7月29日 14:00 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月29日 14:58 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月20日 23:09 UTCinvestigating

   クラウドネイティブMCPコネクタへの接続に影響を及ぼす問題を調査しています。 ユーザーは、502 Bad Gateway エラーを受信できます.

2. 2026年7月21日 8:33 UTCmonitoring

   MCPコネクタとの接続障害に対処し、継続的な安定性を確保するために積極的に監視しています.

3. 2026年7月21日 11:25 UTCresolved

   Cloudinary MCPコネクタに影響する最近の問題は、正常に解決されました。 弊社では、全てのサービスが正常に動作しているか確認することができます.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月14日 10:17 UTCresolved

   セキュリティパラメータの変更に伴い、Cloudinary Figmaプラグイン(https://www.figma.com/community/plugin/1451492041396730459/cloudinary)を介してCloudinaryにサインインしようとすると、一部の顧客は失敗を経験しています

公式のインシデント更新を自動翻訳しています。

1. 2026年7月12日 10:20 UTCmonitoring

   G auto 変換を含むリクエストに影響する問題は、7月12日(日)におよそ 09:00 UTC で始まる高値のエラー率で起因しました。 問題は解決され、監視し続けています.

2. 2026年7月12日 12:44 UTCresolved

   事件が解決しました。 本サービスは正常に戻り、以前に影響を受けたすべてのURLは正しく機能します.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月16日 15:19 UTCinvestigating

   We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.

2. 2026年6月16日 17:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月17日 6:36 UTCresolved

   This incident has been resolved.

1. 2026年6月7日 13:30 UTCinvestigating

   We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!

2. 2026年6月7日 13:54 UTCmonitoring

   The issue was identified, and a fix has been implemented.

3. 2026年6月8日 6:31 UTCresolved

   The issue has been resolved, and all services are operating normally.

1. 2026年3月24日 16:51 UTCinvestigating

   We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

2. 2026年3月24日 18:18 UTCmonitoring

   We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

3. 2026年3月24日 19:35 UTCresolved

   We confirm that the update rolled out today has fixed the issue.

1. 2026年3月19日 16:48 UTCinvestigating

   We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 2026年3月19日 17:13 UTCmonitoring

   A fix for this issue has been deployed, and we are currently monitoring the results.

3. 2026年3月19日 18:38 UTCresolved

   The recent sign-up issue has been resolved. All services are now operating normally.

1. 2026年3月11日 18:19 UTCinvestigating

   We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 2026年3月11日 20:36 UTCmonitoring

   We have resolved the issues and are monitoring.

3. 2026年3月12日 9:23 UTCresolved

   The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

1. 2026年2月26日 12:50 UTCidentified

   We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

2. 2026年2月26日 16:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年2月26日 18:22 UTCresolved

   This incident has been resolved.

1. 2026年2月10日 15:44 UTCinvestigating

   From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

2. 2026年2月10日 17:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年2月11日 7:04 UTCresolved

   The issue has been resolved, and system performance has returned to normal.

1. 2026年2月10日 8:21 UTCidentified

   Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

2. 2026年2月10日 12:02 UTCresolved

   This incident has been resolved.

1. 2026年1月8日 15:47 UTCinvestigating

   Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

2. 2026年1月8日 15:56 UTCmonitoring

   Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

3. 2026年1月8日 17:05 UTCresolved

   This incident has been resolved.

1. 2026年1月4日 17:51 UTCinvestigating

   We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

2. 2026年1月4日 19:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年1月4日 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年1月5日 7:52 UTCresolved

   A fix has been implemented and this issue has been resolved

1. 2026年1月4日 8:06 UTCmonitoring

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

2. 2026年1月4日 8:42 UTCresolved

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

1. 2025年12月21日 10:50 UTCmonitoring

   At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

2. 2025年12月21日 14:43 UTCresolved

   This incident has been resolved.

1. 2025年12月15日 15:10 UTCidentified

   We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

2. 2025年12月15日 16:51 UTCidentified

   We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

3. 2025年12月15日 17:42 UTCmonitoring

   A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

4. 2025年12月15日 19:32 UTCresolved

   This incident has been resolved.

1. 2025年12月10日 12:30 UTCidentified

   Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

2. 2025年12月10日 12:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年12月10日 13:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2025年12月10日 13:18 UTCresolved

   This incident has been resolved.

1. 2025年12月5日 9:16 UTCinvestigating

   We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

2. 2025年12月5日 9:24 UTCidentified

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

3. 2025年12月5日 9:24 UTCmonitoring

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

4. 2025年12月5日 14:04 UTCresolved

   This incident has been resolved.