Clover の障害履歴

1. 2026年10月21日 1:54 UTCinvestigating

   Cloverは、ショッピングカートプラグイン、オンライン注文、仮想端末、サードパーティのEコマースアプリケーションなど、Eコマース製品に影響を与える問題を経験していることに注意してください。 クローバーエンジニアリングチームは、現在、この問題を解決しています。 お問い合わせ.

2. 2026年10月21日 3:38 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年10月21日 4:40 UTCresolved

   問題は解決され、すべての Clover システムが期待どおりに機能しています。 さらなるサポートが必要な場合は、Cloverサポートにお問い合わせください。 この問題で働いたときに、再びあなたの忍耐に感謝します.

公式のインシデント更新を自動翻訳しています。

1. 2026年10月8日 20:05 UTCinvestigating

   現在、顧客エンゲージメントアプリに影響を与える問題について調査しています。 インパクトのある商人や顧客は、報酬、プロモーション、フィードバックなどのアプリケーション機能がデバイスダッシュボードから欠落していることに気づくかもしれません。 また、スピードバンププリペイドとポストペイドアカウントの報酬償還は現在混乱しています。 当社のエンジニアリングチームは、根本的な原因を特定し、完全な機能を回復するために積極的に取り組んでいます。 大変ご迷惑をおかけいたしますが、何卒ご理解のほどよろしくお願い申し上げます.

2. 2026年10月8日 21:15 UTCinvestigating

   当社のエンジニアリングチームは、顧客エンゲージメントアプリ(報酬、プロモーション、フィードバックを含む)に影響を及ぼす問題を積極的に調査し続けています。 根本原因を積極的に解決し、解決に向けて取り組んでいます。 大変ご迷惑をおかけいたしますが、何卒ご理解のほどよろしくお願い申し上げます.

3. 2026年10月8日 21:26 UTCresolved

   問題は解決され、すべての Clover システムが期待どおりに機能しています。 さらなるサポートが必要な場合は、Cloverサポートにお問い合わせください。 この問題で働いたときに、再びあなたの忍耐に感謝します.

公式のインシデント更新を自動翻訳しています。

1. 2026年9月22日 18:01 UTCinvestigating

   現在、Safari ブラウザーを使用して小規模な商人のサブセットが Web Dashboard にログインできないか、新しいアカウントを設定する問題について調査しています。 当社のエンジニアリングチームは、このエラーを解決するための修正に積極的に取り組んでいます。 一方、Google Chrome、Mozilla Firefox、またはMicrosoft Edgeなどの代替Webブラウザを使用してログインまたは登録することにより、ユーザーは、この問題を回避することができます。 皆様のお越しを心よりお詫び申し上げます。また、情報が増え次第、順次更新いたします.

2. 2026年9月22日 18:29 UTCresolved

   問題は解決され、すべての Clover システムが期待どおりに機能しています。 さらなるサポートが必要な場合は、Cloverサポートにお問い合わせください。 この問題で働いたときに、再びあなたの忍耐に感謝します.

公式のインシデント更新を自動翻訳しています。

1. 2026年9月16日 12:31 UTCinvestigating

   Cloverマーチャントは、現在クラウドペイディスプレイ機能とマーチャントWebダッシュボードの問題が発生する可能性があります。 当社のエンジニアは、根本原因の特定に積極的に取り組んでいます。 私たちは、この問題を解決するために働くので、あなたの継続的な忍耐を非常に感謝しています, 私たちは、解像度の時間を推定して、更新を提供します. お問い合わせ.

2. 2026年9月16日 13:17 UTCinvestigating

   Cloverマーチャントは、Webダッシュボードのログインとデバイス間の同期、クラウドペイ表示の支払い、払い戻し、Voidsの問題が発生することがあります。 当社のエンジニアは、問題の修正に積極的に取り組んでいます。 私たちは、この問題を解決するために働くので、あなたの継続的な忍耐を非常に感謝しています, 私たちは、解像度の時間を推定して、更新を提供します. お問い合わせ.

3. 2026年9月16日 14:57 UTCidentified

   課題を識別しました。 この問題の修正に積極的に取り組んでいます。 誠に有難うございます.

4. 2026年9月16日 15:50 UTCresolved

   影響を受けたサービスは積極的に回復しています。完全な健康が回復するまで、引き続き監視します。 さらなるサポートが必要な場合は、Cloverサポートにお問い合わせください。 この問題で働いたときに、再びあなたの忍耐に感謝します.

公式のインシデント更新を自動翻訳しています。

1. 2026年8月30日 6:17 UTCinvestigating

   一部の商人の決済処理に影響を及ぼす問題について調査しています。 弊社のエンジニアリングチームは、お客様のご要望にお応えします。 最新情報を随時配信いたします。 ありがとうございます.

2. 2026年8月30日 7:44 UTCresolved

   問題は解決され、すべての Clover システムが期待どおりに機能しています。 さらなるサポートが必要な場合は、Cloverサポートにお問い合わせください。 この問題で働いたときに、再びあなたの忍耐に感謝します.

公式のインシデント更新を自動翻訳しています。

1. 2026年8月25日 13:16 UTCinvestigating

   Cloverマーチャントは、現在、サードパーティの接続デバイス上のクラウドペイディスプレイ機能の問題、およびホストデバイス、クラウドペイディスプレイ、およびマーチャントダッシュボード間での劣化したパフォーマンスを経験することがあります。 当社のエンジニアは、根本原因の特定に積極的に取り組んでいます。 私たちは、この問題を解決するために働くので、あなたの継続的な忍耐を非常に感謝しています, 私たちは、解像度の時間を推定して、更新を提供します. お問い合わせ.

2. 2026年8月25日 14:26 UTCresolved

   問題は解決され、すべての Clover システムが期待どおりに機能しています。 さらなるサポートが必要な場合は、Cloverサポートにお問い合わせください。 この問題で働いたときに、再びあなたの忍耐に感謝します.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月8日 14:46 UTCinvestigating

   We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

2. 2026年7月8日 17:14 UTCresolved

   We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

1. 2026年7月7日 22:14 UTCidentified

   Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

2. 2026年7月7日 23:17 UTCidentified

   Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

3. 2026年7月8日 0:19 UTCidentified

   There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

4. 2026年7月8日 1:01 UTCmonitoring

   We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

5. 2026年7月8日 2:14 UTCmonitoring

   Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

6. 2026年7月8日 5:42 UTCresolved

   Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

1. 2026年5月8日 19:09 UTCinvestigating

   We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

2. 2026年5月8日 19:23 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2026年4月29日 3:33 UTCinvestigating

   We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 2026年4月29日 4:18 UTCidentified

   We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

3. 2026年4月29日 4:38 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

1. 2026年4月22日 21:24 UTCidentified

   We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

2. 2026年4月22日 22:32 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2025年11月22日 16:32 UTCinvestigating

   The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

2. 2025年11月24日 21:47 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2025年11月21日 20:10 UTCinvestigating

   Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

2. 2025年11月21日 21:28 UTCinvestigating

   We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

3. 2025年11月21日 23:31 UTCinvestigating

   We are continuing to investigate this issue.

4. 2025年11月21日 23:56 UTCinvestigating

   We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

5. 2025年11月22日 0:46 UTCinvestigating

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

6. 2025年11月22日 2:26 UTCidentified

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

7. 2025年11月22日 3:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2025年11月6日 6:07 UTCinvestigating

   We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

2. 2025年11月6日 6:32 UTCinvestigating

   Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

3. 2025年11月6日 7:16 UTCidentified

   We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

4. 2025年11月6日 8:03 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2025年10月20日 14:58 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 2025年10月20日 16:15 UTCidentified

   Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

3. 2025年10月20日 18:23 UTCidentified

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

4. 2025年10月20日 21:19 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2025年10月20日 10:53 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 2025年10月20日 12:00 UTCinvestigating

   We continue investigating this issue and appreciate your patience.

3. 2025年10月20日 12:29 UTCidentified

   We continue investigating this issue and appreciate your patience.

4. 2025年10月20日 12:36 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

5. 2025年10月20日 13:27 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 2025年10月13日 15:48 UTCinvestigating

   We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

2. 2025年10月13日 17:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 2025年9月27日 15:13 UTCinvestigating

   Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 2025年9月27日 16:56 UTCinvestigating

   Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

3. 2025年9月27日 19:14 UTCidentified

   The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

4. 2025年9月27日 20:10 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 2025年9月24日 4:20 UTCinvestigating

   Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 2025年9月24日 4:46 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

1. 2025年9月18日 8:19 UTCinvestigating

   Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 2025年9月18日 9:49 UTCidentified

   The Clover Engineering Team has identified the issue and is actively working to resolve it.

3. 2025年9月18日 12:04 UTCidentified

   We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

4. 2025年9月18日 12:40 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.