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    Comeet の障害履歴

    50 Comeet incidents · 2019年3月 — official updates, affected components, duration and resolution details.

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    Investigating Issues with Select AI-Powered Features

    開始 2026年8月11日 7:06 UTC · 52m

    Pending
    1. 2026年8月11日 7:06 UTCinvestigating

      We are currently investigating an issue affecting some of our AI-powered features, specifically impacting position description generation, interview question recommendations, and interview summaries. Our engineering team is actively working to identify the root cause and resolve the issue. We will post further updates here as soon as more information becomes available

    2. 2026年8月11日 7:58 UTCresolved

      Issue is resolved

    分析レポートは生成されない

    開始 2026年8月2日 8:17 UTC · 3h 44m

    Pending
    1. 2026年8月2日 8:17 UTCidentified

      現在、Analytics レポートが正常に生成されない問題が発生しています。 原因が特定され、当社のエンジニアリングチームは修正に取り組んでいます。 現在、次の数時間以内に再開するレポート生成を期待しています。 進捗状況に応じて別の更新を行います。 大変申し訳ございません.

    2. 2026年8月2日 12:01 UTCresolved

      この事件は解決しました.

    公式のインシデント更新を自動翻訳しています。

    Office 365 calendar integration outage

    開始 2026年5月29日 16:32 UTC · 1h 17m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Spark Hire Recruit Web ApplicationMicrosoft 365 – Calendar Integration
    1. 2026年5月29日 16:32 UTCinvestigating

      Spark Hire Recruit's Office 365 calendar integration is currently experiencing an outage. For users who use the Office 365 calendar integration, the possibility to select a time when auto-scheduling as well as viewing availability when manually scheduling is affected, We are investigating the situation and will provide further information as soon as it becomes available.

    2. 2026年5月29日 17:49 UTCresolved

      This incident has been resolved, and the Office 365 integration has returned to regular functionality.

    Spark Hire Recruit users may experience low performance

    開始 2026年2月4日 8:42 UTC · 38m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2026年2月4日 8:42 UTCinvestigating

      Spark Hire Recruit is currently experiencing a service disruption and may not load. You may experience difficulty accessing the application or slower-than-usual performance. Our team is investigating and working to restore normal service. We’ll share updates here as they become available. For any questions, please contact us at [email protected]

    2. 2026年2月4日 8:55 UTCidentified

      We identified the reason for the issue and are currently working on a fix. Access to the system has been resorted but service disruption may still be experienced

    3. 2026年2月4日 9:20 UTCresolved

      Spark Hire Recruit is operating normally again and performance has returned to expected levels. We’ll continue monitoring to ensure everything remains stable. We apologize for the inconvenience and appreciate your patience.

    Analytics Reports Partial Outage

    開始 2026年1月15日 20:44 UTC · 6h 53m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2026年1月15日 20:44 UTCinvestigating

      The Spark Hire Recruit Analytics reports are facing a partial outage. All other system components are functioning normally. We are investigating the issue and will update as soon as we have more information to share. For any queries, please email us at [email protected]

    2. 2026年1月15日 21:31 UTCidentified

      The issue is currently being addressed, and is expected to be fully resolved in the next few hours.

    3. 2026年1月16日 3:37 UTCresolved

      The issue has been fully resolved and Analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    開始 2025年7月23日 5:26 UTC · 0m

    Pending
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2025年7月23日 5:26 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    開始 2025年7月22日 10:06 UTC · 19h 22m

    Pending
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2025年7月22日 10:06 UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed for some of our clients. Our team is currently working with AWS on resolving the issue.

    2. 2025年7月23日 5:28 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Analytics reports update is delayed

    開始 2025年7月14日 19:34 UTC · 3d 20h

    Pending
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2025年7月14日 19:34 UTCidentified

      The data update for Spark Hire Recruit Analytics reports is currently delayed. Our team is currently working on resolving the issue.

    2. 2025年7月18日 16:20 UTCresolved

      The issue has been fully resolved and analytics reports have returned to regular functionality.

    Zoom partial service outage

    開始 2025年4月16日 19:30 UTC · 2h 13m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Zoom – Video Interviews
    1. 2025年4月16日 19:30 UTCmonitoring

      Zoom is experiencing a global issue that may affect the ability to start and join meetings. This might cause difficulty to conduct scheduled interviews. We are monitoring the situation as Zoom handles the issue and will update any new information. Zoom's updates are also available via their own Status Page - https://status.zoom.us/.

    2. 2025年4月16日 21:42 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Slowness/errors

    開始 2025年4月3日 20:46 UTC · 7m

    Pending
    影響を受けたコンポーネント
    Intercom - Customer Support Platform
    1. 2025年4月3日 20:46 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. 2025年4月3日 20:53 UTCresolved

      This incident has been resolved.

    Third Party Provider/Email Service Partial Outage

    開始 2024年12月10日 12:48 UTC · 3h 34m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    MailGun - eMail Delivery
    1. 2024年12月10日 12:48 UTCinvestigating

      Comeet email service is experiencing an issue that affects receiving applications to comeetapply.com email, the applications are on hold. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. 2024年12月10日 16:21 UTCresolved

      The issue has been resolved by the email service and all applications that have been previously sent to comeetapply.com position email addresses have been created in the corresponding positions as expected.

    AI Assistant functionality outage

    開始 2024年8月8日 15:49 UTC · 36m

    Pending
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2024年8月8日 15:49 UTCinvestigating

      The Al Assistant in Comeet is currently not available. This issue is currently being investigated

    2. 2024年8月8日 16:24 UTCresolved

      The issue has been resolved and the AI Assistant in Comeet is functioning correctly.

    Third Party Provider/Email Service Partial Outage

    開始 2024年5月27日 14:05 UTC · 21m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    MailGun - eMail Delivery
    1. 2024年5月27日 14:05 UTCidentified

      Comeet email service is experiencing a partial outage that affects sending and receiving emails via the platform. The email service supplier has identified the issue on their end and currently working on resolving the issue. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

    2. 2024年5月27日 14:05 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2024年5月27日 14:26 UTCresolved

      This incident has been resolved.

    Comeet - Email Service Delay

    開始 2024年2月28日 12:44 UTC · 53m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2024年2月28日 12:44 UTCmonitoring

      Comeet email service experienced a partial outage that affected sending emails via the platform. Our team identified the issue on our end and resolved the issue. Please note that there might be a couple of minutes' delay. We apologize for the inconvenience. Comeet Team

    2. 2024年2月28日 13:37 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    開始 2024年2月22日 9:55 UTC · 3h 54m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Intercom - Customer Support Platform
    1. 2024年2月22日 9:55 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.

    2. 2024年2月22日 13:49 UTCresolved

      This incident has been resolved.

    Third Party Chat/Ticketing Provider Down

    開始 2023年10月12日 14:54 UTC · 36m

    Pending
    影響を受けたコンポーネント
    Intercom - Customer Support Platform
    1. 2023年10月12日 14:54 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. 2023年10月12日 15:30 UTCresolved

      The incident with our third party communication provider has been resolved.

    Third Party Provider Calendar Provider Down - Google

    開始 2023年9月21日 15:22 UTC · 1h 40m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Google Workspace – Calendar Integration
    1. 2023年9月21日 15:22 UTCidentified

      There is currently an ongoing issue with Google that negatively affects the calendar integration in Comeet for all Google Workspace users. More information can be found on Google's status page here: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ If you have any questions, please reach out to [email protected]

    2. 2023年9月21日 17:02 UTCresolved

      The issue affecting calendar integrations has been resolved by Google as mentioned on Google's status page. The Google calendar integration in Comeet for Google Workspace users is back to regular functionality.

    Increased Loading Times in Comeet Platform

    開始 2023年5月24日 8:53 UTC · 2h 28m

    Pending
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2023年5月24日 8:53 UTCinvestigating

      Please note that some users might experience increased loading times using the Comeet platform. Our development team is investigating the issue. If you have any questions, please reach out to [email protected].

    2. 2023年5月24日 10:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年5月24日 11:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2023年5月24日 11:21 UTCresolved

      The incident has been resolved, the system is back to normal functioning. If you have any questions, please reach out to [email protected].

    Third Party Chat Provider Down

    開始 2023年3月14日 9:42 UTC · 22m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Intercom - Customer Support Platform
    1. 2023年3月14日 9:42 UTCidentified

      An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/

    2. 2023年3月14日 10:04 UTCresolved

      The incident with our third party communication provider has been resolved.

    Comeet Partial Outage - Intermittent Access Issues

    開始 2023年1月5日 12:55 UTC · 8h 43m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Spark Hire Recruit Web Application
    1. 2023年1月5日 12:55 UTCinvestigating

      Our team is currently investigating an issue that may cause a number of users to intermittently be unable to access Comeet for short periods of time. If you have any questions, please reach out to our support team directly at [email protected].

    2. 2023年1月5日 15:00 UTCmonitoring

      Our team has identified an issue which resulted in performance issues across the board and implemented a fix. The team will continue to monitor the matter to ensure that the implemented fix works as expected. If you have any questions, please reach out to our support team directly at [email protected].

    3. 2023年1月5日 21:38 UTCresolved

      Our team has confirmed that the implemented fix has resolved the issue. The system is stable and confirmed to be up and fully functional. If you have any questions please reach out directly to [email protected].