Datarobot の障害履歴

1. 2026年8月18日 12:20 UTCidentified

   Generative AI PlaygroundのCodespaceセッションは検証エラーにより失敗します。 エンジニアリングは、修正の作成に取り組んでいます.

2. 2026年8月18日 13:56 UTCidentified

   エンジニアリングは、修正を実装し、現在、生産クラスタ全体に展開しています.

3. 2026年8月18日 14:44 UTCresolved

   この修正は、Prod 環境とGenerative AI Playgroundの全てに実装され、期待どおりに機能できるようになりました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月24日 17:32 UTCinvestigating

   DataRobot のエンジニアリングチームは、DataRobot がベクターデータベースをホストしている間に問題を観察しました。 現在、これは、すべてのDataRobot MTS環境とエンジニアリングに影響を与える根本的な原因を調べています.

2. 2026年7月24日 17:44 UTCmonitoring

   エンジニアリングチームは、修正とベクターデータベース作成を適用しました。 チームは状況を監視しています.

3. 2026年7月24日 18:42 UTCresolved

   エンジニアリングチームは、すべてのDataRobot MTS環境でベクトルデータベース作成が運用されていることを観察しました。 事故は解決されます.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月2日 13:03 UTCinvestigating

   We are investigating issues in MTSaaS within EU region impacting prediction requests against Custom Models deployments.

2. 2026年7月2日 13:20 UTCidentified

   The team root caused the issue causing HTTP 403 responses for Custom Model deployments in EU region.  Mitigations were applied and the team is verifying the fix stabilized the service.

3. 2026年7月2日 13:37 UTCresolved

   The issue is contained and the team has verified that predictions against Custom Models in all MTSaaS environments are healthy.

1. 2026年5月29日 8:37 UTCidentified

   Batch jobs that are currently in the queue are completed successfully; however, their completion status is not being updated correctly. As a temporary workaround, we are manually marking these jobs as completed while we work on implementing a solution.

2. 2026年5月29日 10:22 UTCidentified

   The affected jobs have been resolved and the issue is mitigated. Engineering is actively working on a permanent fix and testing is currently underway

3. 2026年5月29日 14:38 UTCmonitoring

   The remediation script has been deployed and Engineering is actively monitoring the situation. Batch jobs may take longer than usual to show as completed until a permanent fix is rolled out in the next production deployment.

4. 2026年5月29日 15:20 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026年6月3日 9:29 UTCresolved

   A fix has been deployed to production and the issue is now resolved. All systems are operating normally.

1. 2026年5月28日 9:09 UTCidentified

   Feature drift statistics are currently experiencing a processing delay of approximately 1 hour. No data has been lost, and all metrics will reflect accurate values once processing catches up. Our team is actively working to resolve this.

2. 2026年5月28日 9:47 UTCresolved

   Feature drift statistics processing has been restored to normal. All metrics are now up to date. No data was lost.

1. 2026年5月26日 5:09 UTCinvestigating

   We are experiencing a service interruption with Custom Models functionality in US SAAS environment. Predictions to existing deployments are working fine, but users cannot create new custom models. Engineering is investigating the issue and will provide updates as we make further progress.

2. 2026年5月26日 6:01 UTCmonitoring

   Engineering has applied a fix in the US SAAS environment which resolved the issue. At the time of issue, some users might have experienced issues with Custom Apps, Data upload and custom model creation. The issue is contained.

3. 2026年5月26日 6:04 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026年5月26日 6:18 UTCresolved

   Custom Models, Custom Applications & Data upload services are back to Operational state in US SAAS Environment. Issue is Resolved.

1. 2026年5月8日 3:53 UTCmonitoring

   We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Notebooks, Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.

2. 2026年5月8日 6:13 UTCidentified

   We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production. This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.

3. 2026年5月8日 13:40 UTCmonitoring

   Engineering resolved the underlying issue with workload scheduling and is monitoring the cluster.

4. 2026年5月8日 20:21 UTCresolved

   Engineering confirmed the issue is resolved and all services are restored.

1. 2026年4月10日 10:24 UTCmonitoring

   Processing actual messages on JP MTS is delayed due to autoscaling malfunction. Engineering scaled up the deployment to alleviate the issue. Root cause mitigation in progress

2. 2026年4月10日 11:01 UTCresolved

   Engineering has applied the required infrastructure configuration changes. The service is operating normally and no further user impact is observed. Engineering will continue monitoring cluster health to ensure stability. The incident is now marked as Contained.

1. 2026年4月9日 21:56 UTCinvestigating

   We're experiencing an elevated level of errors and are currently looking into the issue.

2. 2026年4月9日 22:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年4月10日 11:31 UTCmonitoring

   Engineering has applied changes to mitigate the elevated error rates. Services are now operating normally. We are continuing to monitor the system while investigating the cause of the issue.

4. 2026年4月10日 13:04 UTCresolved

   Engineering has implemented the required fixes to resolve the elevated error rates. Services are now operating normally, and no further user impact has been observed. The team will continue to monitor the system to ensure stability. The incident is now considered contained.

1. 2026年3月30日 20:43 UTCidentified

   Our engineering team has found the the Quay outage currently happening is causing degraded performance across the DataRobot platform. Engineering is currently monitoring the situation.

2. 2026年3月30日 20:44 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026年3月31日 8:53 UTCresolved

   Quay.io functionality has been restored and DataRobot environments are fully stabilized.

1. 2026年3月13日 17:49 UTCinvestigating

   We are experiencing performance degradation on Managed AI Cloud.

2. 2026年3月13日 18:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月13日 18:43 UTCresolved

   This incident has been resolved.

1. 2026年3月11日 20:05 UTCinvestigating

   We are currently investigating this issue.

2. 2026年3月11日 20:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年3月17日 18:31 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026年3月17日 18:32 UTCresolved

   This incident has been resolved.

1. 2026年3月11日 14:36 UTCinvestigating

   DataRobot is experiencing network issue related to Kubernetes in US Cluster. This will have impact on model deployment and predictions. Engineering is investigating the root cause.

2. 2026年3月11日 15:06 UTCidentified

   Engineering has identified the root cause of the problem and a mitigation is put in place.

3. 2026年3月11日 15:19 UTCmonitoring

   The mitigation implemented by Engineering has improved the network issue. The team is continuing to monitor the environment to ensure full recovery.

4. 2026年3月11日 16:41 UTCresolved

   The mitigation implemented by Engineering has resolved the Kubernetes network issue, and the incident is now contained.

1. 2026年2月18日 21:04 UTCinvestigating

   Our engineering team has found the the Quay outage currently happening is causing degraded performance across the DataRobot platform.

2. 2026年2月18日 21:19 UTCresolved

   This incident is now resolved.

1. 2026年2月17日 15:48 UTCidentified

   LLM blueprints deployments can not be created in JP MTS environment. Engineering is rolling back JP cluster to previous version to mitigate the issue.

2. 2026年2月17日 15:55 UTCresolved

   Rollback of the JP cluster to the previous version is complete and the problem has been mitigated.

1. 2026年2月16日 11:35 UTCidentified

   Agent application template is affected with the recent moderations library upgrade, fix is identified and mitigation is in progress.

2. 2026年2月16日 12:49 UTCresolved

   New version of Agentic application template is released, the issue is resolved

1. 2026年2月13日 20:39 UTCinvestigating

   We are observing issues on DataRobot US MTS environment. Users may experience degraded performance using APIs and data ingest services. The engineering team is currently investigating the root cause.

2. 2026年2月13日 21:31 UTCresolved

   The incident has now been resolved. All services are now operational.

1. 2026年1月8日 18:15 UTCmonitoring

   Some customers have reported issue connecting to DataRobot. Please do a hard refresh of your browser by clearing the cache and this should fix the problem. As always let us know if it continue to have issue connecting to DataRobot after clearing the cache.

2. 2026年1月8日 18:16 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2026年1月22日 14:19 UTCresolved

   This incident has been resolved.

1. 2025年12月17日 17:41 UTCresolved

   Between 16:50 UTC and 17:09 UTC, one of external providers(DockerHub) had an outage that might have caused temporary delays in starting platform workloads. The issue has been resolved and normal operations have resumed. Engineering is continuing to monitor the system.

1. 2025年12月5日 11:09 UTCmonitoring

   Between 09:04 UTC and 09:17 UTC, one of external providers(DockerHub) had an outage that might have caused temporary delays in starting platform workloads. The issue has been resolved and normal operations have resumed. Engineering is continuing to monitor the system.

2. 2025年12月5日 11:35 UTCresolved

   The engineering team has confirmed recovery across all MTS and STS environments. No further updates are expected.