Loading status page

Checking service and reports...

Applying language and content...

Datasite の障害履歴

49 Datasite incidents · 2018年12月 — official updates, affected components, duration and resolution details.

現在のステータスに戻る

We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

開始 2026年3月19日 23:23 UTC 3h 38m

Issues軽微なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2026年3月19日 23:23 UTCidentified
The issue has been identified and a fix is being implemented.
2026年3月20日 3:00 UTCresolved
This incident has been resolved.

Datasite users are unable to log in

開始 2026年3月3日 16:15 UTC 13m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2026年3月3日 16:15 UTCinvestigating
We are currently investigating this issue.
2026年3月3日 16:28 UTCresolved
This incident has been resolved.

Datasite users are unable to log in

開始 2026年3月2日 20:24 UTC 16m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2026年3月2日 20:24 UTCinvestigating
We are currently investigating this issue.
2026年3月2日 20:33 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年3月2日 20:40 UTCresolved
This incident has been resolved.

Datasite platform is unavailable

開始 2026年3月2日 17:11 UTC 2m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2026年3月2日 17:11 UTCidentified
The issue has been identified and a fix is being implemented.
2026年3月2日 17:13 UTCresolved
This incident has been resolved.

Analytics tab is not loading on Datasite projects

開始 2026年2月24日 20:52 UTC 1h 3m

Issues軽微なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2026年2月24日 20:52 UTCinvestigating
We are currently investigating this issue.
2026年2月24日 21:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年2月24日 21:55 UTCresolved
This incident has been resolved.

Users may be experiencing issues with logging in and overall platform performance

開始 2026年2月13日 17:57 UTC 3h 47m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2026年2月13日 17:57 UTCinvestigating
We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.
2026年2月13日 19:59 UTCidentified
Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.
2026年2月13日 20:01 UTCinvestigating
We are continuing to investigate this issue.
2026年2月13日 21:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年2月13日 21:44 UTCresolved
This incident has been resolved.

Datasite platform is experiencing degraded performance

開始 2025年12月10日 16:47 UTC 1h 29m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2025年12月10日 16:47 UTCinvestigating
We are currently investigating this issue.
2025年12月10日 17:36 UTCmonitoring
We are monitoring platform performance.
2025年12月10日 18:15 UTCresolved
This incident has been resolved.

Datasite US, EU, and AU are unavailable

開始 2025年11月19日 19:54 UTC 28m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2025年11月19日 19:54 UTCinvestigating
We are currently investigating this issue.
2025年11月19日 20:04 UTCidentified
The issue has been identified and a fix is being implemented.
2025年11月19日 20:22 UTCresolved
This incident has been resolved.

Due to a Microsoft incident, some SSO users may be unable to log in to Datasite

開始 2025年10月29日 16:44 UTC 38m

Issues軽微なインシデント

2025年10月29日 16:44 UTCidentified
Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.
2025年10月29日 17:21 UTCmonitoring
Microsoft has indicated they have resolved the issue on their side.
2025年10月29日 17:22 UTCresolved
This incident has been resolved.

AWS impact on Datasite platform performance

開始 2025年10月20日 14:40 UTC 4h 30m

Pending

2025年10月20日 14:40 UTCmonitoring
Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.
2025年10月20日 19:10 UTCresolved
This incident has been resolved.

Datasite in US, EU, and AU regions was unavailable

開始 2025年10月16日 15:00 UTC 0m

Pending

2025年10月17日 13:35 UTCresolved
Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

Analytics dashboards are unavailable in EU projects

開始 2025年6月12日 1:43 UTC 3h 55m

Issues軽微なインシデント

影響を受けたコンポーネント

Datasite EMEADatasite APAC

2025年6月12日 1:43 UTCinvestigating
We are currently investigating this issue.
2025年6月12日 4:43 UTCmonitoring
A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.
2025年6月12日 5:38 UTCresolved
This incident has been resolved.

Investigating upload and download performance in US-based projects

開始 2025年4月10日 21:15 UTC 58m

Issues軽微なインシデント

影響を受けたコンポーネント

Datasite Americas

2025年4月10日 21:15 UTCidentified
The issue has been identified and a fix is being implemented.
2025年4月10日 21:49 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年4月10日 22:14 UTCresolved
This incident has been resolved.

Datasite EU is unavailable; US/AU are not impacted

開始 2024年11月20日 18:57 UTC 53m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite EMEA

2024年11月20日 18:57 UTCinvestigating
We are currently investigating this issue.
2024年11月20日 19:03 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2024年11月20日 19:50 UTCresolved
This incident has been resolved.

Datasite projects are not loading for some users

開始 2024年10月8日 15:59 UTC 13m

Outage重大なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2024年10月8日 15:59 UTCinvestigating
We are currently investigating this issue.
2024年10月8日 16:09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2024年10月8日 16:12 UTCresolved
This incident has been resolved.

Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform

開始 2024年7月19日 2:31 UTC 33m

Pending

2024年7月19日 2:31 UTCidentified
The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects
2024年7月19日 3:04 UTCresolved
This incident has been resolved.

Datasite AU is unavailable

開始 2024年4月15日 21:36 UTC 23m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite APAC

2024年4月15日 21:36 UTCinvestigating
We are currently investigating this issue.
2024年4月15日 21:59 UTCresolved
This incident has been resolved.

Fix in Place: Datasite is unavailable for all regions. Users cannot login to the platform

開始 2024年2月7日 15:32 UTC 1h 28m

Outage致命的なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2024年2月7日 15:32 UTCinvestigating
We are currently investigating this issue.
2024年2月7日 15:48 UTCinvestigating
The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform.
2024年2月7日 15:53 UTCmonitoring
A temporary fix is in place while we fix the root cause. Datasite should be accessible.
2024年2月7日 16:03 UTCmonitoring
We are continuing to monitor for any further issues.
2024年2月7日 16:40 UTCmonitoring
Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal.
2024年2月7日 17:00 UTCresolved
This incident has been resolved.

Datasite is seeing poor performance in the America projects and for all users logging in. Users may need to attempt multiple times to access projects and performance will be slow.

開始 2023年12月12日 21:20 UTC 1h 45m

Issues軽微なインシデント

影響を受けたコンポーネント

Datasite Americas

2023年12月12日 21:20 UTCidentified
The issue is identified and we are currently working to restore performance.
2023年12月12日 21:38 UTCidentified
Work in continuing on this issue. Some improvements have been seen but performance continues to be poor.
2023年12月12日 22:06 UTCmonitoring
Fix was put in place that appears to be improving performance considerably. We are continuing to monitor if any further work is needed.
2023年12月12日 22:36 UTCmonitoring
Performance is back to normal, but the team is continuing to do work to stabilize the platform long term. We will keep this statuspage up while this work is ongoing.
2023年12月12日 23:05 UTCresolved
The incident is resolved and performance has been restored.

Datasite US is unavailable. Login may require retries for EU and AU as well.

開始 2023年9月19日 13:35 UTC 1h 48m

Outage重大なインシデント

影響を受けたコンポーネント

Datasite AmericasDatasite EMEADatasite APAC

2023年9月19日 13:35 UTCinvestigating
Teams are actively working on the issue. Status will be updated as more information is available.
2023年9月19日 13:51 UTCidentified
We've identified the likely root cause. Working on implementing a fix now.
2023年9月19日 13:54 UTCidentified
We are continuing to work on a fix for this issue.
2023年9月19日 14:31 UTCidentified
Work is continuing on this issue. US is still currently unavailable. EU and AUS are still up, though logging in may be slow/require multiple attempts.
2023年9月19日 15:04 UTCmonitoring
US has been back up since 9:34am CDT. Monitoring now.
2023年9月19日 15:23 UTCresolved
This incident has been resolved.

Datasite の障害履歴 | Uptimus