Dwolla の障害履歴

1. 2026年9月9日 11:50 UTCidentified

   プラットフォーム上のACH取引の朝処理の遅延が発生しています。 これは、今日更新する予定のACHクレジットおよびデビット取引のWebhook配信とAPI転送ステータスの更新に影響を及ぼします。 即時の支払いも影響され、この間に失敗しています。 これは、銀行パートナーとの接続中断の結果です。 パートナーは、問題を確認し、解決に向けて積極的に取り組んでいます。 今回はETAをお持ちではありません。 なお、当日のACHデビットとクレジット取引のAM9:00が影響する場合がありますのでご注意ください。 フォローアップアップデートにてご確認ください.

2. 2026年9月9日 13:12 UTCidentified

   この問題は進行中です。 今後も、当社の銀行パートナーと協力して、解決に向けて取り組んでまいり、ETAを現時点で持っていません。 注意: その結果、同日のACHデビットとクレジット取引のAM9:00のCTエクスポートに影響します。 午前9時CT 当日のウィンドウが無くなり、この取引は午後1時CTファイルにエクスポートする予定です。 今後も、より一層の最新情報をお届けしてまいります.

3. 2026年9月9日 14:35 UTCidentified

   即時の支払いが回復しました。 弊社では、約9時12分から、即時決済処理を成功裏に見てきました。 この混乱が終わって失敗した瞬間の支払いは完了せず、回収される可能性があります。 ACH処理の遅延は進行中です。 Webhook デリバリーと API トランスファーステータスの更新は ACH クレジットとデビット トランザクションの遅延が残ります。また、当社の銀行パートナーと協力して、解決に取り組んでいます。 なお、午前9時CT 当日の窓が無くなりました。 1:00 PM CT ファイルにエクスポートすると予想されます。 今後も、より一層の最新情報をお届けしてまいります.

4. 2026年9月9日 15:22 UTCmonitoring

   資金は、関連するWebhookをクリアして転送し始めています。 結果は、ACH 転送ステータスが更新され続けるように監視しています。 即時の支払いは正常に処理し続けます.

5. 2026年9月9日 18:32 UTCresolved

   この事件は解決しました。 すべてのACH転送状況が更新され、関連するWebhookが配信されました。 即時決済は、約9時12分から通常処理されています。 なお、当日のACHデビットとクレジット取引のAM9時CT輸出は欠航しています。 これらの取引は、午後1時CTにエクスポートされ、午後5時CTで解決する予定である。 ご迷惑をおかけいたしますが、何卒ご了承ください.

公式のインシデント更新を自動翻訳しています。

1. 2026年9月1日 21:50 UTCidentified

   サンドボックス API エンドポイントで HTTP 504 エラーを引き起こし、サンドボックス ダッシュボードのログインを防止する問題を特定しました。 問題を特定し、修正をデプロイしています。 進捗状況を把握し、更新を行います.

2. 2026年9月1日 22:14 UTCresolved

   修正が展開され、インシデントが解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年8月13日 14:24 UTCinvestigating

   We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:35 AM CT, these payments have been failing with error code UR01. We are working with our partners to identify and resolve the issue. ACH transfers and other API functionality are not affected. Note: These transfers did not complete. Please wait to resubmit until we confirm service is restored. We appreciate your patience as we work to restore Instant Payments. Further updates will be provided as soon as they are available.

2. 2026年8月13日 14:50 UTCresolved

   This incident has been resolved. Instant Payments are now processing normally. The last UR01 error was observed at 9:33 AM CT. Transfers that failed with UR01 during the disruption did not complete and may be retried. We appreciate your patience.

1. 2026年7月22日 22:42 UTCresolved

   12:47pm CTと4:44pm CTのサンドボックス環境でWebhookの配信とダッシュボードのログイン機能に影響を与える問題を経験しました。 この問題は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月13日 17:03 UTCinvestigating

   現在、顧客へのリクエストに対する高いエラー率(HTTP 500)を調査し、ソースの資金調達、および大量決済APIエンドポイントの一括処理を行います。 これらのエンドポイントへのリクエストは、失敗またはタイムアウトする場合があります。 当社のエンジニアリングチームは積極的に調査しています。 情報が増え次第に更新を行います.

2. 2026年7月13日 17:15 UTCmonitoring

   修正が展開され、エラー率は影響を受けたエンドポイントとダッシュボード全体で正常に戻ります。 完全な回復を確認するために監視しています.

3. 2026年7月13日 19:20 UTCresolved

   この問題は解決されます.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月11日 19:09 UTCinvestigating

   We have identified an issue causing the "Delivery Status" for Operational Notifications within the Dwolla Dashboard to lag or not update correctly. Please note: Outbound emails are successfully delivering to your end-users in real-time. This is strictly an interface reporting delay within the Dashboard "Notifications" tab. Your end-users are receiving their transactional and account alerts normally, and no action is required on your part. We are working to restore real-time status updates to the dashboard view.

2. 2026年6月11日 19:30 UTCmonitoring

   A fix has been implemented to resolve the status sync delay. The "Delivery Status" indicators within the Dwolla Dashboard are beginning to catch up and accurately reflect actual delivery states. We are actively monitoring the dashboard queues until all historical notification statuses are fully backfilled and up to date. As a reminder, actual email delivery to end-users was unaffected during this window.

3. 2026年6月11日 19:45 UTCresolved

   The issue affecting the dashboard display for Operational Notification statuses has been fully resolved. All delivery statuses within the Dwolla Dashboard are now updating in real-time and accurately reflect historical deliveries. Thank you for your patience.

1. 2026年6月9日 21:04 UTCresolved

   We experienced a brief service disruption in our Production environment between 3:14 PM and 3:35 PM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances (/funding-sources/{id}/balance). System performance stabilized at 3:35 PM CT and error rates have returned to normal. This incident has been resolved.

1. 2026年6月2日 11:38 UTCidentified

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Due to today being a high processing day, we expect this issue to cause impacts with the 9:00 AM CT Same-day ACH debit and credit transactions.  These transactions will likely be delayed to the 1PM CT Same-day ACH window. Our support team is working as quickly as possible to recover from this. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

2. 2026年6月2日 13:14 UTCresolved

   This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered. Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT.

1. 2026年5月14日 15:08 UTCidentified

   The FED has experienced system issues this morning causing a delay in Same Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners, and will update this status when we have more information about when those transfers will be processed. We apologize for any inconvenience caused by this disruption.

2. 2026年5月14日 18:17 UTCresolved

   The Federal Reserve experienced system issues this morning, causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

1. 2026年4月28日 16:43 UTCinvestigating

   We are currently investigating reports of intermittent failures and elevated error rates (500 Internal Server Errors) affecting balance checks and balance-sourced transfers within our Production API. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.

2. 2026年4月28日 16:55 UTCmonitoring

   We experienced a service disruption in our Production environment between 11:25 AM and 11:36 AM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances. - Transfer Requests: Initiating transfers, particularly those involving balance sources. System performance stabilized at 11:36 AM CT and error rates have returned to normal. We are continuing to monitor our systems to ensure sustained stability while we complete our internal review.

3. 2026年4月28日 19:10 UTCresolved

   This incident has been resolved.

1. 2026年4月23日 20:25 UTCresolved

   We experienced a temporary outage that impacted the /customers endpoint. Between 2:22:57 PM and 2:32:38 PM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The issue has been resolved, and the system is stable. We apologize for any inconvenience this may have caused.

1. 2026年4月13日 15:38 UTCresolved

   We experienced a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

1. 2026年4月3日 21:21 UTCinvestigating

   We're investigating increased API 500 errors on the customers/{accoundId}/transfers and accounts/{accountId}/transfers endpoints. This affects the API and the Dashboard. We will provide updates as they are available.

2. 2026年4月3日 21:44 UTCresolved

   A fix has been deployed and the errors have stopped occurring.

1. 2026年3月26日 12:51 UTCinvestigating

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

2. 2026年3月26日 14:34 UTCresolved

   This incident has been resolved. All transfers statuses have been updated and webhooks have been delivered. There was no impact to the 9:00 AM CT export of Same-day ACH debit and credit transactions. All Same-day transfers have exported.

1. 2026年3月25日 22:05 UTCidentified

   We have identified an issue impacting sandbox transfer searches via the dashboard and api. The team is working on a fix and will provide updates as they become available. This impacts the sandbox environment only.

2. 2026年3月25日 22:38 UTCidentified

   A fix has been identified and is being deployed.

3. 2026年3月26日 0:14 UTCresolved

   The fix is deployed and sandbox transfer search in the dashboard and api are functioning normally.

1. 2026年3月18日 14:58 UTCresolved

   We experienced a brief disruption with the Sandbox API that impacted funding source creation and retrieval, as well as transfer creation and retrieval for all Sandbox users. The issue occurred between 9:06 AM CT and 9:27 AM CT and has since been resolved.

1. 2026年3月8日 18:23 UTCinvestigating

   We are currently investigating an issue with instant payments status updates. The Dwolla platform is currently able to successfully create and process instant payments, but their statuses are not being updated in our system. Clients using instant payments will see these statuses marked as "pending". We are actively investigating and will provide updates as we make progress.

2. 2026年3月8日 18:57 UTCmonitoring

   A fix has been applied, and the team is processing the backlog of status updates. We will provide an update when this is completed.

3. 2026年3月8日 22:00 UTCresolved

   This incident is resolved. All pending instant payment statuses have been updated.

1. 2026年3月3日 13:23 UTCidentified

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this. This may have an impact on the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update as we have more information to share. We apologize for any inconvenience caused by this disruption.

2. 2026年3月3日 14:07 UTCmonitoring

   The issue is ongoing due to a disruption with Federal Reserve ACH processing. Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. The 9:00 AM CT Same-day window will be missed, and these transactions will now export in the 1:00 PM CT file. We will continue to provide updates as more information becomes available.

3. 2026年3月3日 17:11 UTCmonitoring

   The issues at the Federal Reserve continue to impact the Dwolla platform. The Dwolla team is monitoring this closely and will initiate internal processes to update ACH credit and debit transactions and send webhooks as soon as possible.

4. 2026年3月3日 17:57 UTCmonitoring

   The Dwolla team has initiated the process to update ACH credit and debit transactions and send webhooks. Webhooks should begin arriving at client endpoints in the near future.

5. 2026年3月3日 21:05 UTCmonitoring

   All affected ACH transfer statuses from this morning have been updated, and related webhooks are being delivered. Same-day ACH debit and credit transactions originally scheduled to settle at 11:00 AM CT are now expected to settle at 5:00 PM CT. The Dwolla team continues to monitor the systems and will provide an update later this afternoon.

6. 2026年3月3日 22:30 UTCmonitoring

   The Federal Reserve is continuing to experience delays. This will delay the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update at 5pm today. The Dwolla team is monitoring this closely and will initiate the process as soon as possible.

7. 2026年3月3日 23:58 UTCresolved

   ACH transfer statuses that were expected to update at 5pm have all been updated, and related webhooks are being delivered. This incident is resolved.

1. 2026年2月5日 23:19 UTCresolved

   The Fed experienced a delay processing our Same-Day ACH transactions that should have exported today at 3:00 PM CT. This impacts the webhook delivery and API transfer status updates for Same-Day ACH credit and debit transactions that were expected to process at 5:00 PM CT today. As a result, these transfers are now expected be processed tomorrow morning 02/06/2026. We apologize for the inconvenience.

1. 2026年1月29日 22:42 UTCidentified

   Dwolla has issued some 1099k forms to end users with the amounts higher than expected. If your business has customers who are receiving a 1099k from Dwolla, they may have received a form 1099k with the wrong amount. The Dwolla team is aware of the issue and is taking steps to correct it. We will provide more information on the steps taken as it becomes available. Note that Dwolla's payment platform and API are not impacted by this issue.

2. 2026年1月30日 0:36 UTCidentified

   We have sent an email to all affected end users explaining what happened and informing them that corrected Form 1099-K will be issued, sent to them, and filed with the appropriate tax authorities. We are working through the process to send the corrected 1099-K forms to end users, and we will get those sent and filed by the February 2, 2026 deadline. Note that Dwolla's payment platform and API are not impacted by this issue.

3. 2026年1月30日 23:47 UTCidentified

   We have resolved the issue that caused incorrect amounts. We intend to file the updated 1099K forms with the appropriate tax authorities on Monday morning to avoid any operational impact over the weekend. We will provide an update when this is complete.

4. 2026年2月2日 23:54 UTCidentified

   Most of the incorrect 1099K forms that were sent to end users were stopped before they were filed with tax agencies. These 1099K forms have been updated and filed. A small number of 1099K forms were filed with tax agencies and require corrections. The team is working through the corrections process. We will provide an update when this is complete.

5. 2026年2月4日 15:51 UTCresolved

   The team has completed the Form 1099K corrections and filed them with the appropriate tax agencies. This incident is resolved.