Egnyte の障害履歴

1. 2026年10月7日 12:22 UTCinvestigating

   現在、クラウドマイグレーションマネージャーの課題を調査中です。 弊社チームは、解決に積極的に取り組んでおり、今後30分でアップデートを行います。 私たちは、通常のサービスを回復するために働くので、これはあなたの忍耐を引き起こし、感謝するかもしれない任意の混乱を申し訳ありません.

2. 2026年10月7日 12:24 UTCinvestigating

   当社のチームは、問題を調査し、情報を収集し続けています。 下記の30分以内に更新を行います.

3. 2026年10月7日 12:51 UTCidentified

   私たちのチームは、問題を特定し、修正に積極的に取り組んでいます。 次回の30分以内にアップデートを行います.

4. 2026年10月7日 13:13 UTCmonitoring

   問題の修正を実装し、現在結果の監視を行っています。 ご不明な点がございましたら、サポートチームまでお問い合わせください.

5. 2026年10月7日 13:18 UTCresolved

   私たちのチームは、すべてが今正常に戻るべきであることを確認しました。 今後とも、皆様のお越しをお待ちしております。 誠に申し訳ございませんが、ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年10月6日 18:25 UTCidentified

   現在、同期の問題について検討中です。 弊社チームは、解決に積極的に取り組んでおり、今後30分でアップデートを行います。 私たちは、通常のサービスを回復するために働くので、これはあなたの忍耐を引き起こし、感謝するかもしれない任意の混乱を申し訳ありません.

2. 2026年10月6日 19:18 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年10月6日 19:38 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年9月3日 10:06 UTCinvestigating

   現在、米国地域におけるSecure & Governmentサービスに関する問題を調査しています。 弊社チームは、解決に積極的に取り組んでおり、今後30分でアップデートを行います。 私たちは、通常のサービスを回復するために働くので、これはあなたの忍耐を引き起こし、感謝するかもしれない任意の混乱を申し訳ありません.

2. 2026年9月3日 10:07 UTCinvestigating

   今後もこの問題について調査を続けてまいります.

3. 2026年9月3日 10:33 UTCmonitoring

   問題の修正を実装し、現在結果の監視を行っています。 ご不明な点がございましたら、サポートチームまでお問い合わせください.

4. 2026年9月3日 10:37 UTCresolved

   私たちのチームは、すべてが今正常に戻るべきであることを確認しました。 今後とも、皆様のお越しをお待ちしております。 誠に申し訳ございませんが、ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月18日 8:44 UTCinvestigating

   現在、欧州地域におけるSFTPサービスに関する課題を調査しています。 弊社チームは、解決に積極的に取り組んでおり、今後30分でアップデートを行います。 私たちは、通常のサービスを回復するために働くので、これはあなたの忍耐を引き起こし、感謝するかもしれない任意の混乱を申し訳ありません.

2. 2026年7月18日 9:21 UTCmonitoring

   問題の修正を実装し、現在結果の監視を行っています。 ご不明な点がございましたら、サポートチームまでお問い合わせください.

3. 2026年7月18日 9:31 UTCresolved

   私たちのチームは、すべてが今正常に戻るべきであることを確認しました。 今後とも、皆様のお越しをお待ちしております。 誠に申し訳ございませんが、ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月16日 13:38 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年6月16日 14:07 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.

3. 2026年6月16日 14:35 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 2026年6月16日 14:50 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年6月9日 11:59 UTCinvestigating

   We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年6月9日 12:20 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

3. 2026年6月9日 12:26 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年6月1日 12:35 UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年6月1日 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年6月1日 12:59 UTCidentified

   Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.

4. 2026年6月1日 13:28 UTCidentified

   We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.

5. 2026年6月1日 13:54 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 2026年6月1日 14:02 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年5月13日 21:15 UTCinvestigating

   We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年5月13日 21:27 UTCidentified

   Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.

3. 2026年5月13日 21:32 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 2026年5月13日 21:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026年5月13日 21:36 UTCresolved

   Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年5月6日 8:01 UTCinvestigating

   We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年5月6日 8:32 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

3. 2026年5月6日 9:04 UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

4. 2026年5月6日 9:34 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 2026年5月6日 9:39 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年5月4日 13:16 UTCinvestigating

   We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年5月4日 13:42 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年5月4日 14:10 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 2026年5月4日 15:01 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

5. 2026年5月4日 15:11 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 2026年5月4日 15:22 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年4月29日 15:53 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年4月29日 16:19 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年4月29日 16:32 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 2026年4月29日 16:43 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年4月29日 14:15 UTCinvestigating

   We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年4月29日 14:41 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年4月29日 15:07 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 2026年4月29日 15:33 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 2026年4月29日 15:45 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年4月14日 22:29 UTCinvestigating

   We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年4月14日 23:04 UTCidentified

   Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.

3. 2026年4月14日 23:34 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

4. 2026年4月14日 23:40 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年4月7日 22:31 UTCinvestigating

   Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年4月7日 23:01 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年4月7日 23:33 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 60 minutes.

4. 2026年4月8日 0:18 UTCmonitoring

   We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.

5. 2026年4月8日 9:36 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年3月16日 16:43 UTCinvestigating

   We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年3月16日 17:12 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年3月16日 17:41 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 2026年3月16日 20:04 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.

5. 2026年3月16日 21:02 UTCinvestigating

   We are actively investigating the issue and will provide an update on the situation within the next 3 hours.

6. 2026年3月17日 1:31 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.

7. 2026年3月17日 7:43 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.

8. 2026年3月17日 10:44 UTCinvestigating

   We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.

9. 2026年3月19日 16:13 UTCresolved

   The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.

1. 2026年3月11日 17:42 UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年3月11日 17:56 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年3月11日 18:04 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 2026年3月11日 18:19 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 2026年3月11日 18:25 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年2月25日 19:44 UTCinvestigating

   We are currently investigating issues with our FTP/SFTP & Public APIs services in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年2月25日 20:16 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年2月25日 20:30 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 2026年2月25日 20:36 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 2026年2月25日 20:44 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年2月11日 20:34 UTCinvestigating

   We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年2月11日 20:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年2月11日 21:35 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 2026年2月11日 21:40 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 2026年2月11日 21:44 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

6. 2026年2月11日 21:53 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年2月4日 20:42 UTCinvestigating

   We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年2月4日 21:13 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年2月4日 21:37 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

4. 2026年2月4日 21:43 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

5. 2026年2月4日 21:47 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

1. 2026年2月3日 7:29 UTCinvestigating

   We are currently investigating issues with our Public APIs and Integrations services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

2. 2026年2月3日 8:00 UTCinvestigating

   Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

3. 2026年2月3日 8:36 UTCinvestigating

   We continue to investigate the issue and will provide an update within the next 30 minutes.

4. 2026年2月3日 9:09 UTCidentified

   Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

5. 2026年2月3日 9:39 UTCidentified

   We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

6. 2026年2月3日 10:10 UTCmonitoring

   We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

7. 2026年2月3日 10:20 UTCresolved

   Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.