53 Egnyte incidents · 2024年10月 — official updates, affected components, duration and resolution details.
現在、米国地域におけるSecure & Governmentサービスに関する問題を調査しています。 弊社チームは、解決に積極的に取り組んでおり、今後30分でアップデートを行います。 私たちは、通常のサービスを回復するために働くので、これはあなたの忍耐を引き起こし、感謝するかもしれない任意の混乱を申し訳ありません.
今後もこの問題について調査を続けてまいります.
問題の修正を実装し、現在結果の監視を行っています。 ご不明な点がございましたら、サポートチームまでお問い合わせください.
私たちのチームは、すべてが今正常に戻るべきであることを確認しました。 今後とも、皆様のお越しをお待ちしております。 誠に申し訳ございませんが、ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
現在、欧州地域におけるSFTPサービスに関する課題を調査しています。 弊社チームは、解決に積極的に取り組んでおり、今後30分でアップデートを行います。 私たちは、通常のサービスを回復するために働くので、これはあなたの忍耐を引き起こし、感謝するかもしれない任意の混乱を申し訳ありません.
問題の修正を実装し、現在結果の監視を行っています。 ご不明な点がございましたら、サポートチームまでお問い合わせください.
私たちのチームは、すべてが今正常に戻るべきであることを確認しました。 今後とも、皆様のお越しをお待ちしております。 誠に申し訳ございませんが、ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
We are continuing to investigate this issue.
Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.
We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
A fix has been implemented and we are monitoring the results.
Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We continue to investigate the issue and will provide an update within the next 30 minutes.
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We continue to investigate the issue and will provide an update within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We continue to investigate the issue and will provide an update within the next 60 minutes.
We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We continue to investigate the issue and will provide an update within the next 30 minutes.
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
We are actively investigating the issue and will provide an update on the situation within the next 3 hours.
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.
The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.
We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our FTP/SFTP & Public APIs services in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
We are continuing to investigate this issue.
We continue to investigate the issue and will provide an update within the next 30 minutes.
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our Public APIs and Integrations services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We continue to investigate the issue and will provide an update within the next 30 minutes.
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues with our WebUI & Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
The issue has been identified and a fix is being implemented.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
We are currently investigating issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.