Electric の障害履歴

1. 2026年10月21日 15:46 UTCinvestigating

   一部の SSO ログインは現在、上流の問題のために機能していません。 Credentials ベースのログインは影響しません.

2. 2026年10月21日 16:04 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年10月21日 16:21 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年9月18日 16:01 UTCidentified

   上流の問題により、特定のHRシステムは、従業員の同期で劣化した性能を経験する可能性があります。 根本的な原因が特定され、問題の是正が積極的に進行中です.

2. 2026年9月18日 16:21 UTCmonitoring

   この修正は展開中のプロセスにあり、引き続き監視します.

3. 2026年9月18日 16:48 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月20日 19:55 UTCidentified

   現在、アプリケーション内で期待通りの機能はありません。 問題の根本原因は特定され、是正措置が現在取られています.

2. 2026年7月20日 20:55 UTCmonitoring

   問題の修正が実装され、展開されています.

3. 2026年7月20日 21:07 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月25日 15:51 UTCidentified

   Apple products are temporarily unavailable in the hardware store. We're working with Apple to resolve this - please check back soon.

2. 2026年6月29日 13:27 UTCresolved

   Most popular options are once again available in our Storefront, and we are working with both Apple and our fulfillment partners to ensure the full lineup is restored shortly.

1. 2026年5月19日 20:32 UTCinvestigating

   We are investigating an issue where responses from Gigawatt are not being returned to users.

2. 2026年5月19日 20:35 UTCresolved

   This incident has been resolved.

1. 2026年4月27日 21:35 UTCmonitoring

   Our warehouse is currently experiencing an outage that is preventing both the intake of inbound devices and outbound shipments. We are monitoring the situation closely and will provide updates as we have them.

2. 2026年4月28日 13:38 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2026年4月28日 21:57 UTCresolved

   This incident has been resolved.

1. 2025年11月18日 13:25 UTCmonitoring

   Due to a Cloudflare outage, certain ancillary features may exhibit degraded performance.

2. 2025年11月18日 14:13 UTCmonitoring

   Due to a Cloudflare outage, certain ancillary features may exhibit degraded performance. We are continuing to monitor the situation.

3. 2025年11月18日 14:44 UTCresolved

   This incident has been resolved.

1. 2025年8月27日 22:26 UTCinvestigating

   We are currently experiencing login issues with our desktop application. Users may be unable to sign in at this time or it may appear to be in a loop. Current Status: Our engineering team has been notified and is actively investigating the cause of this issue. We are working to restore full functionality as quickly as possible. Workarounds: While we resolve this issue, you can continue to access your IT Hub account through our web application which is operating normally. If you need to deploy the MDM agent we provide ASAP, please let us know and we can coordinate access to the MDM agent outside of the desktop app. If you need to assign your device to your employees, please use the manual flow from the Asset profile (actions > edit > assign device) If you need to access helpful links, please do so in the web application. Next Update: We will provide another update as soon as we have more information about the resolution timeline.

2. 2025年8月28日 16:18 UTCresolved

   The exact causes of the issue have been identified; please reach out to Product Support if you are experiencing any issues.

1. 2025年8月21日 19:02 UTCmonitoring

   Our mobile device management partner is experiencing a moderate failure rate when processing requests. This may cause some actions to fail. Non-exhaustive list of MDM actions impacted: locking, wiping, unenrolling a device, configuring MDM Apple certificates, creating a new organization. Users may experience errors while fetching MDM-related information in device pages.

2. 2025年8月21日 20:14 UTCresolved

   This incident has been resolved.

1. 2025年7月10日 15:34 UTCresolved

   We identified an issue with the device registration step when installing the Electric desktop application. This issue prevented devices from registering to the IT Hub at the end of the installation; users received an error and the installation stopped. This issue has now been resolved, the root cause was a change to the backend that prevented the registration call from being successfully authenticated in our systems. Users affected should quit and start the application again, this will resume the installation and register their device to their account in the IT Hub.

1. 2025年6月9日 16:26 UTCidentified

   Users relying on SMS for MFA might not receive their OTP messages. Users relying on authenticator apps such as Google Authenticator are not affected.

2. 2025年6月9日 18:38 UTCresolved

   This incident has been resolved.

1. 2025年5月27日 14:06 UTCidentified

   Due to an issue with our feature flag provider, certain features or settings in ITH may exist in a degraded state for some users.

2. 2025年5月27日 14:37 UTCmonitoring

   Our feature flag provider indicates that SDK connections are recovering.

3. 2025年5月27日 15:04 UTCresolved

   Our feature flag provider has indicated that the root problem has been fixed. We will continue to monitor functionality.

1. 2025年4月21日 19:44 UTCinvestigating

   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

2. 2025年4月21日 19:44 UTCidentified

   As you continue to work through the incident, update your customers frequently.

3. 2025年4月21日 19:44 UTCmonitoring

   Let your users know once a fix is in place, and keep communication clear and precise.

4. 2025年4月21日 19:44 UTCresolved

   Empathize with those affected and let them know everything is operating as normal.