Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Endicia の障害履歴

    52 Endicia incidents · 2024年3月 — official updates, affected components, duration and resolution details.

    現在のステータスに戻る

    重要な変更:ドイツへのDDUの郵送物はより長く受け入れません

    開始 2026年10月27日 21:58 UTC · 進行中

    Pending
    1. 2026年10月27日 21:58 UTCmonitoring

      有効な10月23、2026のドイツ税関はもはやDDU (配達義務Unpaid)の輸入を受け入れません。 GlobalPost および GAP DDU サービスはドイツへの出荷に使用できなくなり、これらのサービスで作成されたラベルはエラーを返します。 GlobalPost Plus と GlobalPost Plus (Duties and Taxes を含む) はドイツ国内でご利用いただけます.

    公式のインシデント更新を自動翻訳しています。

    Endicia Label Server Technical Issue

    開始 2026年6月19日 15:30 UTC · 3h 30m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia API (Endicia Label Server)
    1. 2026年6月19日 15:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026年6月19日 15:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026年6月19日 19:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    開始 2026年4月20日 18:47 UTC · 10m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2026年4月20日 18:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026年4月20日 18:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    開始 2026年3月5日 17:11 UTC · 110d 22h

    Pending
    1. 2026年3月5日 17:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    開始 2026年2月11日 22:03 UTC · 14m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2026年2月11日 22:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026年2月11日 22:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    開始 2026年1月7日 0:51 UTC · 27m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 2026年1月7日 0:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026年1月7日 1:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    開始 2025年11月6日 17:35 UTC · 37m

    Pending
    1. 2025年11月6日 17:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 2025年11月6日 18:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    開始 2025年10月20日 17:47 UTC · 7h 34m

    Pending
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 2025年10月20日 17:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 2025年10月21日 1:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2025年10月21日 1:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    開始 2025年10月10日 17:32 UTC · 38m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 2025年10月10日 17:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 2025年10月10日 17:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年10月10日 18:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    開始 2025年10月8日 15:12 UTC · 1d 1h

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2025年10月8日 15:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年10月8日 19:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年10月9日 16:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    開始 2025年10月8日 1:12 UTC · 13h 55m

    Pending
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2025年10月8日 1:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年10月8日 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年10月8日 15:07 UTCresolved

      This incident has been resolved.

    Login Issues

    開始 2025年9月29日 17:18 UTC · 2h 15m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 2025年9月29日 17:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年9月29日 19:32 UTCresolved

      This incident has been resolved.

    Login Issues

    開始 2025年9月23日 18:16 UTC · 21h 25m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 2025年9月23日 18:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年9月24日 0:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 2025年9月24日 15:41 UTCresolved

      This incident has been resolved.

    Login Issues

    開始 2025年8月27日 18:57 UTC · 6h 7m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2025年8月27日 18:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年8月28日 1:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    開始 2025年8月14日 15:24 UTC · 1h 32m

    Pending
    1. 2025年8月14日 15:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 2025年8月14日 16:56 UTCresolved

      This incident has been resolved.

    Login Issues

    開始 2025年8月12日 15:16 UTC · 1h 14m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 2025年8月12日 15:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年8月12日 16:30 UTCresolved

      This incident has been resolved.

    Login Issues

    開始 2025年7月29日 19:21 UTC · 5m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2025年7月29日 19:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年7月29日 19:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    開始 2025年7月7日 13:48 UTC · 3h 24m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 2025年7月7日 13:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年7月7日 13:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年7月7日 17:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    開始 2025年6月18日 20:08 UTC · 4h 46m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Endicia Online (Printing postage using a Web Browser)
    1. 2025年6月18日 20:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025年6月19日 0:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    開始 2025年6月9日 22:47 UTC · 76d 23h

    Pending
    1. 2025年6月9日 22:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 2025年8月25日 21:50 UTCresolved

      This incident has been resolved.