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    Fieldd の障害履歴

    21 Fieldd incidents · 2021年3月 — official updates, affected components, duration and resolution details.

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    Cloudflare 検証エラー

    開始 2026年10月5日 13:01 UTC · 45m

    Pending
    影響を受けたコンポーネント
    fieldd Online Bookings
    1. 2026年10月5日 13:01 UTCinvestigating

      既知の停電は、Cloudflareでオンライン予約ページに影響を与える経験があります.

    2. 2026年10月5日 13:30 UTCmonitoring

      修正を実装し、結果を監視しています.

    3. 2026年10月5日 13:30 UTCmonitoring

      今後の問題がないか引き続き監視しています。

    4. 2026年10月5日 13:46 UTCresolved

      この事件は解決しました.

    公式のインシデント更新を自動翻訳しています。

    Cloudflare Connectivity Issue

    開始 2026年8月12日 11:15 UTC · 1h 14m

    Pending
    影響を受けたコンポーネント
    fieldd Online Bookings
    1. 2026年8月12日 12:20 UTCidentified

      Overnight, Cloudflare developed a connectivity issue with our online booking servers. Some regions are affected. We are investigating now and will share an update soon.

    2. 2026年8月12日 12:21 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2026年8月12日 12:29 UTCresolved

      This incident has been resolved.

    Partial Outage

    開始 2026年3月17日 22:31 UTC · 1h 36m

    Outage重大なインシデント
    影響を受けたコンポーネント
    fieldd API
    1. 2026年3月17日 22:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2026年3月18日 0:03 UTCidentified

      Thank you for your continued patience whilst we look into this issue.

    3. 2026年3月18日 0:07 UTCresolved

      This incident has been resolved.

    Cloudflare & Google Outage

    開始 2025年6月12日 18:49 UTC · 1h 29m

    Pending
    1. 2025年6月12日 18:49 UTCmonitoring

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/

    2. 2025年6月12日 20:17 UTCresolved

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/ They have appeared to have restored services.

    We are currently investigating an unexpected outage

    開始 2025年4月18日 21:39 UTC · 21m

    Pending
    影響を受けたコンポーネント
    fieldd Online CRMfieldd Online Bookings
    1. 2025年4月18日 21:39 UTCinvestigating

      We are currently investigating an unexpected outage. Our team is working hard to identify the issue & rectify it as soon as possible.

    2. 2025年4月18日 22:00 UTCresolved

      This incident has been resolved.

    Server Outage

    開始 2025年3月13日 20:40 UTC · 2h 15m

    Pending
    影響を受けたコンポーネント
    Service Appfieldd Online CRMfieldd Online Bookings
    1. 2025年3月13日 20:40 UTCinvestigating

      We are currently investigating this issue.

    2. 2025年3月13日 20:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年3月13日 20:59 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2025年3月13日 22:55 UTCresolved

      This incident has been resolved.

    CRM Disruption

    開始 2024年8月16日 14:20 UTC · 4m

    Pending
    影響を受けたコンポーネント
    fieldd Online CRM
    1. 2024年8月16日 14:20 UTCinvestigating

      We are currently investigating this issue.

    2. 2024年8月16日 14:24 UTCresolved

      This incident has been resolved.

    Server Outage

    開始 2024年5月5日 14:00 UTC · 0m

    Pending
    1. 2024年5月10日 15:12 UTCresolved

      Our team has implemented a fix to restore functionality, and everything is operating normally. We apologize for any disruption this may have caused and appreciate your patience.

    Online Scheduling TimeSlots Incident

    開始 2024年4月3日 23:00 UTC · 0m

    Pending
    1. 2024年4月4日 15:48 UTCresolved

      This incident has been resolved, some users may have experienced issues with incorrect times being offered online to clients.

    AWS Server Issue

    開始 2023年10月26日 2:59 UTC · 1h 4m

    Pending
    影響を受けたコンポーネント
    fieldd APIService Appfieldd Online CRMCustomer App-Branded
    1. 2023年10月26日 2:59 UTCinvestigating

      We are currently investigating this issue to resolve it as soon as possible.

    2. 2023年10月26日 3:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年10月26日 4:03 UTCresolved

      This incident has been resolved.

    Twilio SMS

    開始 2023年9月25日 2:23 UTC · 11h 0m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Twilio SMS
    1. 2023年9月25日 2:23 UTCidentified

      There is a known incident with Twilio SMS delivery. Customers may experience delivery issues for transactional SMS messages.

    2. 2023年9月25日 5:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年9月25日 13:23 UTCresolved

      This incident has been resolved.

    Temporary outage

    開始 2023年6月12日 22:17 UTC · 2h 41m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Service Appfieldd Online CRMCustomer App-Brandedfieldd Online Invoicesfieldd Online BookingsService App-Branded
    1. 2023年6月12日 22:17 UTCidentified

      We have identified an outage with our server and doing our best to resolve the issue as quickly as possible. We appreciate your patience

    2. 2023年6月13日 0:58 UTCresolved

      This incident has been resolved.

    Amazon Web Server Issue

    開始 2023年3月5日 20:39 UTC · 6h 47m

    Outage重大なインシデント
    影響を受けたコンポーネント
    fieldd Online CRMfieldd Online Bookings
    1. 2023年3月5日 20:39 UTCinvestigating

      Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.

    2. 2023年3月5日 21:05 UTCidentified

      The issue has been identified, and we are actively implementing a fix

    3. 2023年3月5日 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2023年3月5日 22:45 UTCidentified

      The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability. We anticipate things will be back to normal in a few hours. Thank you for your continued patience.

    5. 2023年3月6日 1:18 UTCidentified

      We are finalizing the fix for this issue. Thank you for your patience.

    6. 2023年3月6日 2:51 UTCidentified

      We are within 30 mins of a permanent fix. Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice. Fieldd’s product itself is unaffected. The entire team have worked tirelessly on a Sunday to permanently solve this. We thank you for your patience.

    7. 2023年3月6日 3:21 UTCmonitoring

      Everything is back to normal. We are monitoring the new fix.

    8. 2023年3月6日 3:27 UTCresolved

      This incident has been resolved.

    An unexpected outage

    開始 2023年2月27日 21:11 UTC · 4h 27m

    Pending
    影響を受けたコンポーネント
    fieldd Online CRMfieldd Online Bookings
    1. 2023年2月27日 21:11 UTCidentified

      Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations

    2. 2023年2月27日 23:40 UTCidentified

      We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business.

    3. 2023年2月28日 0:23 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2023年2月28日 1:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 2023年2月28日 1:38 UTCmonitoring

      Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time.

    6. 2023年2月28日 1:38 UTCresolved

      This incident has been resolved.

    Twilio SMS - Australia

    開始 2022年9月3日 2:46 UTC · 37m

    Pending
    影響を受けたコンポーネント
    Twilio SMS
    1. 2022年9月3日 2:46 UTCinvestigating

      We are investigating an issue with SMS messages in Australia

    2. 2022年9月3日 2:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022年9月3日 3:23 UTCresolved

      This incident for Australian users has been resolved.

    Square Outage

    開始 2022年2月10日 18:29 UTC · 13m

    Outage重大なインシデント
    1. 2022年2月10日 18:29 UTCinvestigating

      Square is currently down, users using Square for payments may temporarily experience issues. Please contact Square for more information.

    2. 2022年2月10日 18:32 UTCmonitoring

      We are monitoring Square for updates

    3. 2022年2月10日 18:32 UTCidentified

      Waiting for Square for more information on the matter

    4. 2022年2月10日 18:42 UTCresolved

      Square seems to be back operational. Please contact Square if issues persist with POS payments.

    Server Update

    開始 2021年6月30日 16:10 UTC · 4h 24m

    Pending
    影響を受けたコンポーネント
    fieldd Online Bookings
    1. 2021年6月30日 16:10 UTCmonitoring

      Degraded performance to some Online Booking Portal Extras for some regions whilst this server is being upgraded. We apologise for any inconvenience & are ensuring minimal disruption. More updates to come shortly.

    2. 2021年6月30日 20:32 UTCmonitoring

      The issue has been resolved and Online Portal is now fully operational. We thank you for your patience.

    3. 2021年6月30日 20:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2021年6月30日 20:34 UTCresolved

      This incident has been resolved.

    Brief Maintenance Update

    開始 2021年6月29日 23:24 UTC · 5m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    fieldd APIService Appfieldd Online CRM
    1. 2021年6月29日 23:24 UTCinvestigating

      We are launching a performance update & will be back live in the next few minutes

    2. 2021年6月29日 23:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2021年6月29日 23:29 UTCresolved

      This incident has been resolved.

    Stripe Payment Issue

    開始 2021年5月21日 18:37 UTC · 5h 33m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Stripe APIService Appfieldd Online Bookings
    1. 2021年5月21日 18:37 UTCinvestigating

      We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation

    2. 2021年5月21日 19:35 UTCidentified

      We have found the error and currently resolving the matter. Pre-payments are now fully functional, and the Online Portal is fully operational. Further updates to come shortly

    3. 2021年5月22日 0:10 UTCresolved

      Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.

    Booking Iframe Incident

    開始 2021年5月19日 5:00 UTC · 0m

    Pending
    1. 2021年5月19日 21:46 UTCresolved

      Booking iframe latency issue was displaying a 404 not found to some of our users