Filepicker の障害履歴

1. 2026年10月6日 18:42 UTCresolved

   ウィルススキャン等のワークフロー これにより、ワークフロープロセスが空になり、失敗するようになりました。 ステータスチェックも失敗しました。 - ISSUEは15:11:32 UTCを承認しました

公式のインシデント更新を自動翻訳しています。

1. 2026年5月6日 15:28 UTCinvestigating

   We are currently investigating this issue.

2. 2026年5月6日 15:51 UTCinvestigating

   We continue to research this issue. As a temporary solution, we recommend using the 4.x.x picker versions.

3. 2026年5月6日 16:40 UTCresolved

   This incident has been resolved.

1. 2025年10月23日 19:23 UTCinvestigating

   We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available

2. 2025年10月23日 20:35 UTCresolved

   The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.

1. 2025年10月1日 14:31 UTCinvestigating

   We are currently investigating this issue.

2. 2025年10月1日 14:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年10月1日 15:36 UTCresolved

   This incident has been resolved.

1. 2025年9月13日 19:17 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025年9月14日 6:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年9月14日 20:22 UTCresolved

   This incident has been resolved.

1. 2025年8月19日 22:35 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025年8月20日 12:33 UTCresolved

   This incident has been resolved.

1. 2025年7月19日 0:13 UTCidentified

   Some may experience high CPU utilization when using the Digital Asset Manager in the Filestack Dev Portal. The issue has been identified and our teams are working to release a fix as soon as possible.

2. 2025年7月20日 3:44 UTCresolved

   This incident has been resolved.

1. 2025年7月5日 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 2025年7月7日 13:11 UTCresolved

   This incident has been resolved.

1. 2025年6月9日 15:06 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025年6月9日 15:56 UTCresolved

   This incident has been resolved.

1. 2025年4月8日 17:52 UTCresolved

   Filestack experienced a partial degradation with the conversion service for less than 2 hours. The issue has been resolved. We apologize for the inconvenience.

1. 2024年12月2日 18:14 UTCinvestigating

   Some customers have reported SSL related errors on cdn.filestackcontent.com. At this time, the issue appears to be regional. We are urgently investigating and will follow up as soon as more information is available.

2. 2024年12月2日 21:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024年12月3日 16:07 UTCidentified

   The issue has been identified and our teams are working urgently to correct it. CDN service continues to be degraded for some customers. As a temporary workaround, you may use cdn.filepicker.io instead of cdn.filestackcontent.com. We apologize for the inconvenience.

4. 2024年12月3日 21:44 UTCidentified

   We are continuing to work on a resolution for this issue. We apologize for the inconvenience.

5. 2024年12月4日 17:33 UTCidentified

   A limited number of customers have been impacted by a misclassification of the Filestack domain by a phishing information provider. Filestack has not in fact been impacted by any phishing scheme and this misclassification is in error. We are actively working to remove Filestack from this list. Until that is done, certain services may be impacted for certain customers. Although our efforts to correct the issue will eventually propagate out, you may achieve a faster solution by contacting your ISP or security application provider to request that https://cdn.filestackcontent.com be unblocked. As soon as we confirm that the Filestack domain has been removed from the reporting services' list, we will inform you. Thank you for your patience. We apologize for the inconvenience.

6. 2024年12月5日 21:36 UTCresolved

   We are in contact with the few customers who are still experiencing this issue and working with them directly on a resolution. At this time, over 99.9% of customers are NOT affected. As always, we are committed to our customer’s success with Filestack. Please don't hesitate to reach out to Filestack Technical Support if we can help in any way.

1. 2024年11月12日 16:20 UTCresolved

   We are aware of an issue with Filestack Webhooks. Our Development Team is making every effort to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.

1. 2024年4月3日 21:26 UTCinvestigating

   Investigation: The Filestack team is investigating a 500 internal server error pertaining to file uploads with Filestack workflows.

2. 2024年4月4日 12:53 UTCresolved

   The issue has been resolved. Thank you for your patience.

1. 2023年11月14日 22:42 UTCinvestigating

   Filestack is aware that customers may find that Storage is blank when reviewing the Dev Portal Dashboard. This is in error, all assets are in storage and no action is required. The Filestack team is actively investigating the cause and will implement a fix as soon as possible. We will post an update as soon as possible.

2. 2023年11月15日 16:53 UTCmonitoring

   A fix has been implemented and we are monitoring results.

3. 2023年11月16日 16:08 UTCresolved

   This incident has been resolved.

1. 2023年8月30日 1:48 UTCinvestigating

   We are aware of issues impacting customers with 500 errors and general Filestack access and are actively working on a solution.

2. 2023年8月30日 1:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2023年8月30日 2:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2023年8月30日 2:16 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2023年8月30日 2:30 UTCresolved

   This incident has been resolved.

1. 2023年7月5日 15:32 UTCidentified

   This issue has been identified and a fix is in process. We will update with an ETA as soon as possible. We apologize for the inconvenience.

2. 2023年7月26日 13:34 UTCresolved

   This incident has been resolved.

1. 2023年6月30日 14:55 UTCidentified

   We have identified the issue and anticipate resolution in less than 24 hours.

2. 2023年7月3日 18:12 UTCidentified

   We continue with efforts to implement the solution. We apologize for the inconvenience.

3. 2023年7月4日 14:21 UTCidentified

   Uploads from Facebook have been restored. We continue to implement the solution to restore Instagram uploads.

4. 2023年7月4日 14:47 UTCresolved

   This issue has been resolved.

1. 2023年3月1日 14:45 UTCinvestigating

   We are currently investigating this issue.

2. 2023年3月1日 22:07 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023年3月2日 14:47 UTCidentified

   The issue has been identified. Please note that this issue only affects attempts to upload from a Facebook source.

4. 2023年3月6日 15:18 UTCidentified

   We are continuing to work on a fix for this issue.

5. 2023年3月14日 13:29 UTCresolved

   This incident has been resolved.

1. 2023年2月20日 15:46 UTCinvestigating

   We’re experiencing an intermittent service outage with Filestack. Our team is currently working to resolve the issue. We apologize for any inconvenience. Next update in 1 hour.

2. 2023年2月20日 16:32 UTCmonitoring

   A fix has been implemented. We expect to return to normal performance within the next 30 minutes.

3. 2023年2月20日 17:23 UTCresolved

   The service outage has been resolved. Thank you for your patience.

1. 2023年1月31日 17:45 UTCidentified

   We're experiencing a service outage with the workflows feature. Our team is currently working to resolve the issue. We apologize for any inconvenience.

2. 2023年1月31日 20:23 UTCresolved

   The workflow service outage has been resolved. Thank you for your patience.