サービスは利用できませんでした
Outage致命的なインシデント
影響を受けたコンポーネント
Developer Platformapp.frame.io (LEGACY)next.frame.io (V4)
- investigating
現在、この問題を調査中です。
- monitoring
システムが安定しています。 今後も監視を続けてまいります.
- resolved
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
58 Frameio incidents · 2023年11月 — official updates, affected components, duration and resolution details.
現在、この問題を調査中です。
システムが安定しています。 今後も監視を続けてまいります.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
現在、この問題を調査中です.
This incident has been resolved.
公式のインシデント更新を自動翻訳しています。
現在、この問題を調査中です.
修正を実装し、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
ユーザーがコレクションを表示できず、サイトに誤ってUIの余裕が表示されるようになりました,
修正を実装し、結果を監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
現在、メッセージ配信の遅延や調査を行っております.
問題を特定し、経験した問題を抱えている少数の資産を再トランスコーディングに取り組んでいます.
問題を特定し、経験した問題を抱えている少数の資産を再トランスコーディングに取り組んでいます.
引き続き、再稼働中の案件に取り組んでおります.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
Frame.io上のv4アカウントに新しいファイルのアップロードの遅い処理のレポートを調査しています.
私たちは、問題を特定し、それがオンであるシステムを分離しています。 バックログを高速化し、他のリソースが増えています.
すべてのバックログジョブが処理され、通常の操作を再開しています。 再開中は引き続き監視します.
This incident has been resolved.
公式のインシデント更新を自動翻訳しています。
ユーザーは、Frame.io上のv4アカウントにファイルをアップロードする際に、遅い処理を報告しています.
問題のソースを識別し、積極的に移行に取り組んでいます.
修正を実装し、結果を監視しています.
事件が解決しました.
公式のインシデント更新を自動翻訳しています。
マウントされたドライブユーザーに影響を与える問題を調査しています
問題が特定され、修正が実装されています.
修正を実装し、監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We are currently investigating an issue affecting uploads.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
New uploads are processing as expected. We are continuing to monitor our systems.
This incident has been resolved, uploads are continuing to process as expected.
Users are currently experiencing issues accessing their v4 accounts on Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.
We are continuing to investigate this issue.
We have discovered the root cause, due to changes with one of our service providers. We have mitigated the issue, and our application service is restored. We are continuing to monitor.
Services continue to be operational, we're continuing to monitor.
This incident is now resolved. We’re sorry for the trouble this may have caused. For questions, please reach out to our support team at [email protected].
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing degraded performance
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users are briefly were experiencing delays while using Frame.io. We are currently investigating the underlying cause. Our team mitigated the impact and restored the system to operational.
We are currently investigating the cause
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating the cause
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue
We are continuing to investigate this issue.
We are continuing to investigate this issue. We have observed a reduction in the frequency of occurrences.
We're no longer seeing occurrences. Monitoring continues while we investigate the root cause.
No further occurrences observed. We're closing the incident and will continue to monitor, investigate the root cause, and evaluate whether additional remediation is needed. For questions, please reach out to our support team through chat or email [email protected].
This incident has been resolved.
We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an outage with our search service
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users experienced errors and higher than normal latency while using Frame.io. Including loading pages, fetching projects/assets, and performing certain actions. Our team was able to mitigate the issue and restore service.
Some users are experiencing issues with logging into Frame.io via Adobe Auth. Our team is working to identify the root cause and implement a fix.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are actively monitoring.
The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].