58 Geckoboard incidents · 2024年1月 — official updates, affected components, duration and resolution details.
ダッシュボードが空白に表示される可能性がある一部の顧客に影響を与える問題について調査しています。 当社のチームは、原因を特定し、通常のダッシュボードの機能を復元するために積極的に取り組んでいます。 情報が増え次第に更新をいたします.
ダッシュボードが正しくロードされるのを防ぐ問題を特定し、当社のチームは修正に取り組んでいます。 情報が増えるにつれて、さらなるアップデートを提供致します.
課題を解決するためのアップデートをリリースし、ダッシュボードは期待通りロードされるはずです。 今後も状況を監視してまいります.
正しく表示されていないダッシュボードに影響を及ぼす問題が解決されました。 ありがとうございます。 ご不明な点がございましたら、[email protected]までお問い合わせください.
公式のインシデント更新を自動翻訳しています。
一部の顧客は、進行中のDropboxインシデントのためにロードされていないDropboxウィジェットで問題が発生しています: https://status.dropbox.com/incidents/q9v98cvgfbms. 状況を監視し、情報が増えるとすぐに別の更新を共有します.
Dropboxは14:26 UTCで修正を実装し、ウィジェットは徐々にオンラインで戻ってくる。 状況を監視し続けています.
Dropboxアカウントに影響する問題は解決され、ウィジェットは正常にロードされます。 引き続き、ご不明な点がございましたら、[email protected] までお問い合わせください.
公式のインシデント更新を自動翻訳しています。
決済プラットフォームプロバイダと、課金やサブスクリプション管理 API の再発に影響を及ぼすサービス不足を認識し、一部のユーザーは支払いやプランの変更を防ぐことができます。 情報を公開するにあたり、更なるアップデートをいたします.
決済プロバイダは、課金やサブスクリプション管理 API に影響を及ぼす損害を解決しました。 サブスクリプションに問題が発生した場合は、サポート@geckoboard.comまで直接お問い合わせください.
公式のインシデント更新を自動翻訳しています。
キャンペーンモニター(https://status.campaignmonitor.com/incident/692706)に影響するインシデントは、インテグレーションを使用して顧客ウィジェットに影響を及ぼします。 彼らのチームは問題を認識し、修正に取り組んでいます.
キャンペーンモニターの問題はチームによって解決されています.
公式のインシデント更新を自動翻訳しています。
シングルサインオン(SSO)でお客様にご署名いただく際のトラブルをご注意ください。 これは、サードパーティ認証プロバイダでの停電によって引き起こされ、そのチームは積極的に修正に取り組んでいます。 電子メールアドレスとパスワードでサインインするユーザーは、通常どおりログインできます。 当社のプラットフォームの他のすべての部分は、完全に動作し続けます。 弊社では、より詳しく監視し、アップデートをお知らせ致します.
SSO サインインに関する問題が解決しました。 上流プロバイダは、修正および確認された回復をデプロイし、SSOのログインは正常に動作しています(https://status.workos.com/) 他のプラットフォームの機能はすべて、影響を受けないままです。 それでも問題が起こっている場合は、[email protected]までご連絡下さい.
公式のインシデント更新を自動翻訳しています。
We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.
We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.
The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].
We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.
A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.
We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.
We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly
Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.
We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.
We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.
A fix has been implemented, and we are monitoring.
The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.
We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
We have identified the root cause and are currently working on a fix.
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.
We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.
Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.
We've successfully resolved the underlying issue. Thank you for your patience.
We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.
The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.
The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.
The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].
We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.
We are currently investigating issues with password resets. We'll provide updates as we learn more.
We have identified the root cause of the password reset issue and are currently working on a solution.
This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].
We're noticing issues with Airtable connections again and are working on it. We'll provide updates as we learn more.
We've released an update to resolve the issues with the Airtable connections. We'll continue monitoring the situation and update you shortly.
The issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.