60 Goto Apis incidents · 2025年2月 — official updates, affected components, duration and resolution details.
ブラジルのGoTo Connectをご利用のお客様は、接続に失敗するインバウンドコールが発生する可能性があるというレポートを積極的に調査しています。 当社のエンジニアは、問題を特定し、別の更新を短時間で提供するために働いています.
当社のエンジニアは、問題を特定し、解決に向けて積極的に取り組んでいます。 アップデートを短時間で提供いたします.
当社のエンジニアは、問題を修正し、すべてのサービスが機能であることを確認しています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
当ウェブサイトにアクセスしながら、一部のLogMeIn ProおよびCentralのお客様が問題が発生する可能性があることを積極的に報告しています。 当社のエンジニアは、問題を特定し、別の更新を短時間で提供するために働いています.
当社のエンジニアは、問題を特定し、解決に向けて積極的に取り組んでいます。 アップデートを短時間で提供いたします.
当社のエンジニアは、問題を修正し、すべてのサービスが機能であることを確認しています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
弊社では、GoToミーティング、ウェビナー、トレーニングのお客様が、ウェブカムや画面共有などの断続的な問題が発生する可能性があることを積極的に報告しています。 当社のエンジニアは、問題を特定し、別の更新を短時間で提供するために働いています.
当社のエンジニアは、問題を特定し、解決に向けて積極的に取り組んでいます。 その間、お客様はセッションを閉じて再起動することができます。 ご利用の際は、別途更新を行います.
当社のエンジニアは、問題を修正し、すべてのサービスが機能であることを確認しています。 しかし、影響を受けたセッションは完全に解決するために再起動する必要があります。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
一部のGoTo Connectの顧客は、インバウンドコールを受けている可能性があるというレポートを積極的に調査しています。 アウトバウンドコールと内部拡張コールは影響を受けません。 当社のエンジニアは、問題を特定し、別のアップデートを短時間で提供するためにPSTNの仲間と協力しています.
当社のエンジニアは、問題を特定し、解決に向けて積極的に取り組んでいます。 アップデートを短時間で提供いたします.
当社のエンジニアは、問題を修正し、着信コールの成功した確立を監視しています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
一部のDOIS - 実行、プロ、セントラル、およびLogMeIn Rescue のお客様は、リモート サポート、および Pro およびCentral の新しいホストのインストールのための遅いまたは失敗したセッションの起動を経験する可能性があることを積極的に調査しています。 当社のエンジニアは、問題を特定し、別の更新を短時間で提供するために働いています.
当社のエンジニアは、問題を特定し、解決に向けて積極的に取り組んでいます。 アップデートを短時間で提供いたします.
当社のエンジニアは、問題を修正し、影響を受けた製品の機能の改善を監視しています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
現在、さまざまなGoTo製品にコネクティビティの問題を調査しています。 より詳細なメッセージが届きます.
チーム全員がデッキでサービスを復元する問題であることを確認しました.
接続の改善やサービスの段階的な回復を監視しています.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
私たちは、Resolve、Rescue、GoToMyPCの2FA確認を含む、GoToからメールを受信する問題が発生する可能性があることを積極的に調査しています。 当社のエンジニアは、問題を特定し、別の更新を短時間で提供するために働いています.
弊社のエンジニアは、メール配信速度が向上し、メール配信パートナーとの決議に継続的に取り組んでいます。 アップデートを短時間で提供いたします.
当社のパートナーは、問題を修正し、Eメールサービスの持続的な安定性を見ています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
当社のエンジニアは、Rescue、GoToAssist v5、Pro、Central のコード署名で問題を調査し、セッションを開始する際に断続的な失敗につながることができます。 アップデートを短時間で提供いたします.
当社のエンジニアは、Rescue、GoTo Assist v5、Pro、Central で報告されたコード署名の問題について引き続き調査します。 アップデートを短時間で提供いたします.
当社のエンジニアは、状況を改善し、すべてのサービスが機能していることを確認しています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
当社のエンジニアは、パスワードリセットとMicrosoft365とOutlookユーザーに影響を与えるOTPメールに影響を与える問題を認識しています。 私たちは、ベンダーの問題として問題を特定し、解決に向けて取り組むためにそれらに従事しています。 アップデートを短時間で提供いたします.
当社のエンジニアは、最終決議のためにベンダーを引き続き従うため、内部の緩和に従った回復の兆候を見始めています。 利用者がパスワードや認証トラフィックを受信できるように、そのレトリーが成功しているのを見ています。 今後も状況を監視し、最終更新を行います.
問題が解決し、すべてのシステムが100%の運用であることを確認しました。 本問題の内部審査を行い、今後の再発を防止・最小限にするために、当社のシステムに適切な改善を行います.
公式のインシデント更新を自動翻訳しています。
Our team is working on an issue regarding WhatsApp campaigns. Until this is resolved, we have temporarily disabled the following features and added an in-app notification for the affected customers. - Customers cannot send campaigns or initiate outbound conversations - Customers cannot onboard new WhatsApp numbers SMS campaigns are unaffected by this and remain functional. We are working with Meta to resolve this situation and will post an update as soon as possible.
We are still fully engaged in the incident's resolution and are escalating the matter with Meta on all means available. We will post another update as soon as the situation progresses.
Our engineers have made progress on the escalation with Meta and we are working to re-enable the Whatsapp 1-to-1 template features for all affected customers. WhatsApp campaigns are being addressed separately and remain unavailable for now. We will update this page as soon as we have a restoration estimate for this feature.
Following the re-enablement of 1-to-1 templates yesterday, our engineers have re-enabled WhatAapp campaigns for all affected customers. A reload of the GoTo App will be necessary to access this feature again.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports that some Pro and Central customers may be experiencing issues when trying to login. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers are still working to identify the source of this issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Our engineers have performed a change which will help restore functionality. However, it can take up to 4 hours to take full effect. In the meantime, login can be intermittently working. The team is also looking at other options to get to a faster recovery. We will provide another update shortly.
Our engineers have performed a change to restore functionality. It is still in progress to take full effect. In the meantime, login can be intermittently working. The team is also still looking at other options to get to a faster recovery. We will provide another update when new information is available.
Our engineers follow closely the change's progression towards resolution while investigating a faster option. Login can still be intermittently working. We will provide another update soon.
Our engineers have identified that change did not produce the expected outcome and are now working on an alternate solution. We will provide another update shortly.
Our engineers are seeing signs of improvements for Join.me, Pro and Central and still working on resolution for GoToMyPC. We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly.
Our engineers continue to investigate the issue and are actively working to determine the best path toward resolution. We will provide another update shortly.
Our engineers are currently working on a plan to mitigate the issues and continue working toward resolution. We will provide another update shortly.
Our engineers are continuing to implement a fix for the issue. We will provide another update shortly.
Our engineers are continuing to investigate several underlying causes that result in the known issue. This includes identifying and following patterns, as well as understanding the full customer impact is. At this time, the investigation is ongoing. We will provide additional updates shortly.
Our engineers have implemented a fix that has addressed the inbound/outbound call issues that were reported, and we are now monitoring for continued stability. We will provide a final update shortly.
Our engineers are now seeing that all services are functional. We will conduct an internal review of this issue and will make appropriate improvements to ensure that this issue does not reoccur.
We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working toward a resolution. We will provide another update shortly.
Our engineers have corrected the issue, and we are confirming that all services are functional. We will continue monitoring the situation and will provide a final update shortly.
We are continuing to monitor for any further issues.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Our engineers continue to investigate the issue. We will provide another update as soon as it is available.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports that some GoTo Connect customers may be experiencing authentication issues accessing the GoTo app or GoTo Admin or Analytics portals. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress. We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Our engineers are continuing to work on this issue and continue to work towards a resolution. We will provide another update shortly.
Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection. We will provide another update shortly.
A potential fix was applied to resolve the issue, and we are continuing to monitor for stability. We will continue monitoring the situation and provide a final update shortly.
Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information. We will provide another update shortly.
We are continuing to work towards a resolution to ensure stability in starting and joining sessions. We will provide another update shortly.
Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it. We will provide another update shortly.
Our engineers are executing on the established plan to get back the system to prolonged stability We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports that some Grasshopper customers may be experiencing login issues on apps. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Our engineers have identified the issue with call recordings and transcripts availability delay and are now actively working towards a resolution. We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
We are actively investigating reports that some GoTo Connect customers may be experiencing issue opening the app. Our engineers are working to identify the issue and will provide another update shortly.
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
