62 Hubspot incidents · 2025年7月 — official updates, affected components, duration and resolution details.
HubSpotのレポートサービスとダッシュボードは、EUのSnowflakeでホストされているデータにアクセスできません。 これはhttps://status.snowflake.com/incidents/fl9tkpj8d7hkで記述されたスノーフレークの停電と接続されています。 更新は30分以内です。 このページの情報は、更新時の事故と影響の理解を反映しています.
Snowflakeの停電が解決され、レポートとダッシュボードが正しく機能できるようになりました。 状況を監視し、安定した状態を確保しています.
スノーフレークの停電が解消されたと満足しています。 HubSpotのレポートとダッシュボードは、期待通り機能しています.
公式のインシデント更新を自動翻訳しています。
一部のワークフロー操作は、8:45 AM GMT+1 (UTC +01:00) 以降、北米で遅延しています。 より多くの情報があれば、原因を調べ、このページを更新します。 更新は15分以内です。 このページの情報は、更新時の事故と影響の理解を反映しています.
一部のワークフローアクションは、8:45 AM GMT+1 (UTC +01:00) 以降、北米でホストされているアカウントで遅延しています。 より多くの情報があれば、原因を調べ、このページを更新します。 更新は30分以内です。 このページの情報は、更新時の事故と影響の理解を反映しています.
一部のワークフローアクションは、8:45 AM GMT+1 (UTC +01:00) 以降、北米でホストされているアカウントで遅延しています。 より多くの情報があれば、原因を調べ、このページを更新します。 更新は30分以内です。 このページの情報は、更新時の事故と影響の理解を反映しています.
当社では、8時45分GMT+1(UTC +01:00)以降、北米でホストされているアカウントで遅延するワークフローの動作を検知しました。 私たちは、インパクトとエンジニアを緩和するためのシステムをスケーリングし、問題の解決とすべての遅延されたアクションを処理するために勤勉に取り組んでいます。 更新は30分以内です.
北米でホストされているアカウントで遅延するワークフローのアクションが発生した問題は、 08:45 AM GMT+1 (UTC +01:00) から解決しました。 私たちは、ツールが適切に回復することを確認するために、パフォーマンスを密接に監視しています。 このページの情報は、更新時の事故と影響の理解を反映しています.
GMT+1 (UTC +01:00) と 02:30 PM GMT+1 (UTC +01:00) の間、北アメリカの一部の顧客はワークフローの操作で問題を経験しました。 データの整合性の問題によるものです。 PM GMT+1 (UTC +01:00) と同様に、ワークフローの動作が期待どおりに機能し、インシデントは完全に解決されます。 新しいアクションは遅延しません。 インシデント中に遅延したアクションは処理されず、完了までに時間がかかることがあります。 私たちは、すべての影響を受けた行動を識別し、それらを積極的に処理しています。 HubSpotは、各インシデントが原因を把握し、再発を防ぐため、徹底した見直しを実施します。 www.HubSpot.com/reliabilityの信頼性に対するHubSpotのコミットメントの詳細をご覧ください。 このページの情報は、更新時の事故と影響の理解を反映しています.
公式のインシデント更新を自動翻訳しています。
We estimate that we will restore service in the next several hours. Form submissions are delayed, along with the resulting workflow enrollments. We are mitigating impact which we believe is caused by resource exhaustion. We are scaling the system and monitoring the backlog of events. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment. This was caused by resource exhaustion. As of 05:47 PM EDT (UTC -04:00), our marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
7:41 AM PDT(UTC -07:00)以来、北米の一部の顧客のイベントの摂取および検索遅延を引き起こした問題に対処しました。 リアルタイム処理が再開され、キュートなイベントがすべて永続的かつ公開されます。 Automation/Workflow を含む一部のダウンストリームツールは、回復状態を完全に反映するためにもう少し時間がかかることがあります。 今後も安定性をモニターし続けます。 このページの情報は、更新時の事故と影響の理解を反映しています.
間 07:41 AM PDT (UTC -07:00) と 12:37 PM PDT (UTC -07:00), 北アメリカの一部の顧客は、セグメントに影響を与えるイベントの摂取と検索遅延を経験しました, ワークフロー, タイムラインイベント, レポート処理. これは、読み書きの傾向を増加したデータベースインフラの問題によって引き起こされました。 12:37 PM PDT(UTC -07:00)と同様に、影響を受けたツールは適切に機能し、インシデントは完全に解決しました。 HubSpotは、各インシデントが原因を把握し、再発を防ぐため、徹底した見直しを実施します。 www.HubSpot.com/reliabilityの信頼性に対するHubSpotのコミットメントの詳細をご覧ください.
公式のインシデント更新を自動翻訳しています。
HubSpotツールに影響する問題について調査しています。 情報が増えた場合は更新を行います.
11:17 AM EDT (UTC -04:00) と 12:14 PM EDT (UTC -04:00) の間、すべての影響を受けた地域の一部の顧客は、サービスツールで問題を経験しました。 これはデータ取得の問題によって引き起こされました。 12:14 PM EDT(UTC -04:00)と同様に、サービスツールは適切に機能し、インシデントは完全に解決しました。 HubSpotは、各インシデントが原因を把握し、再発を防ぐため、徹底した見直しを実施します。 www.HubSpot.com/reliabilityの信頼性に対するHubSpotのコミットメントの詳細をご覧ください。 このページの情報は、更新時の事故と影響の理解を反映しています.
公式のインシデント更新を自動翻訳しています。
CRM全体でのオブジェクトのインデックスビューは、19時00分からEU1のハブレットで部分的に利用できなくなります。 より多くの情報があれば、原因を調べ、このページを更新します。 更新は45分以内です。 このページの情報は、更新時の事故と影響の理解を反映しています.
7月22日、8:21 AM BST以降、EUの全てのお客様に対し、特定のツールの使用を防ぐ問題に対処しました。 私たちは、ツールが適切に回復することを確認するために、パフォーマンスを密接に監視しています.
08:21 GMT+1 (UTC +01:00) と 11:30 GMT+1 (UTC +01:00) の間、欧州の多くの顧客は、顧客のプラットフォームツールで問題を経験しました。 サーバの障害によるものです。 GMT+1(UTC +01:00)の午前11時以降、お客様のプラットフォームツールは適切に機能し、インシデントは完全に解決しました。 HubSpotは、各インシデントが原因を把握し、再発を防ぐため、徹底した見直しを実施します。 www.HubSpot.com/reliabilityの信頼性に対するHubSpotのコミットメントの詳細をご覧ください。 このページの情報は、更新時の事故と影響の理解を反映しています.
公式のインシデント更新を自動翻訳しています。
7月3日～7月14日の間、中南米地域において、高いレイテンシを引き起こしたパフォーマンスの問題が解決しました。 当社のインフラチームは、ルート原因を特定し、ネットワークルーティング構成が修正されました。 トラフィックは最適なパスに復元され、パフォーマンスが期待されるレベルに戻りました。 誠に有難うございますので、よろしくお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
コンテンツプレビューは、北米の一部の顧客にロードされません。 この問題は、特定のインターネットプロバイダでのお客様に限定されています。 当社は、当該第三者のプロバイダと協力して問題を解決しています。 回避策として、次のことをお勧めします。 - 異なるWi-Fiまたはインターネット接続(モバイルホットスポットなど)を使用する - インターネットサービスプロバイダのセキュリティ設定の確認や、インターネットサービスプロバイダに連絡してhubspotpreview-na2.comをブロックする このページの情報は、更新時の事故と影響の理解を反映しています.
北米の一部の顧客は、コンテンツプレビューの問題を経験しました。 これは、一部のインターネットプロバイダによってブロックされているhubspotpreview-na2.comによって引き起こされました。 06:40 PM GMT+1 (UTC +01:00) と同様に、プレビュードメインが正しくロードされ、インシデントが完全に解決しました。 HubSpotは、各インシデントが原因を把握し、再発を防ぐため、徹底した見直しを実施します。 www.HubSpot.com/reliabilityの信頼性に対するHubSpotのコミットメントの詳細をご覧ください。 このページの情報は、更新時の事故と影響の理解を反映しています.
公式のインシデント更新を自動翻訳しています。
We've identified the issue that's caused brah to be unavailable since 10:10 AM EDT (UTC -04:00) on Jun 25, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America and Asia Pacific are currently impacted. We will be back with an update within 30 minutes.
Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 2 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.
HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.
We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.
We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.