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    Hypernode の障害履歴

    53 Hypernode incidents · 2022年9月 — official updates, affected components, duration and resolution details.

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    Hypernodeのパフォーマンスのアップグレードとブランチの作成

    開始 2026年10月13日 6:46 UTC · 2h 39m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode ServersHypernode Toolset / API / Control Panel
    1. 2026年10月13日 6:46 UTCidentified

      この問題は特定され、修正が実装されています.

    2. 2026年10月13日 8:32 UTCmonitoring

      修正が実装され、監視されている

    3. 2026年10月13日 9:24 UTCresolved

      この事件は解決しました.

    公式のインシデント更新を自動翻訳しています。

    DNSサービス(*.hypernode.io)は、劣化した性能を示す

    開始 2026年8月1日 10:05 UTC · 3h 0m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode Servers
    1. 2026年8月1日 10:05 UTCidentified

      DNS ホスティング パートナーのインフラストラクチャをターゲットとする DDoS 攻撃による DNS の不足が発生しています。 彼らは積極的に攻撃を診断し、軽減しています。 チームに連絡し、状況を監視します。 サービスが復元されるとすぐに更新されます.

    2. 2026年8月1日 11:17 UTCmonitoring

      チームは DDOS 攻撃に対する緩和を設定し、状況を密接に監視します.

    3. 2026年8月1日 13:05 UTCresolved

      この事件は解決しました.

    公式のインシデント更新を自動翻訳しています。

    Hypernodeへの変更を加えると劣化した性能

    開始 2026年7月9日 9:40 UTC · 57m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode Toolset / API / Control Panel
    1. 2026年7月9日 9:40 UTCinvestigating

      現在、Hypernode(バージョン変更、ホワイトリスト、SSHキー)に変更を加えると劣化が発生しています。 急な場合は、お電話にてお問い合わせください。 サーバやアプリケーションの一般的な可用性には影響しません.

    2. 2026年7月9日 9:51 UTCmonitoring

      修正はロールアウトされ、変更が見逃されたまま処理されます。 見逃された操作については、`hypernode-log` で目が離してください.

    3. 2026年7月9日 10:36 UTCmonitoring

      すべてのシステム操作。 自動化システムにおける同期のプリミティブは、死んだ状態で立ち往生しました。 監視ルールを実装し、悪意のある問題を特定し、システムを監視してデッドロックを監視します.

    4. 2026年7月9日 10:37 UTCresolved

      この事件は解決しました.

    公式のインシデント更新を自動翻訳しています。

    Investigating: DNS Resolution Issues Affecting *.hypernode.io

    開始 2026年4月14日 12:18 UTC · 57m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode ServersHypernode Toolset / API / Control Panel
    1. 2026年4月14日 12:18 UTCidentified

      We are currently experiencing intermittent downtime affecting services under the *.hypernode.io domain. Our DNS provider is undergoing a large-scale DDoS attack, which is causing instability in domain name resolution. As a result, some requests may fail to resolve or experience delays. We want to emphasize that our platform and infrastructure remain operational; however, access is impacted due to external DNS issues. Our team is actively monitoring the situation and working with the provider to mitigate the impact. We are also exploring mitigation strategies to reduce dependency on the affected service. We will continue to provide updates as more information becomes available.

    2. 2026年4月14日 12:28 UTCmonitoring

      We experienced a brief period of instability affecting DNS resolution for the *.hypernode.io domain, which may have caused temporary downtime or failed requests. Service has since recovered, and all systems are currently operating normally. Initial indications suggested a possible DDoS attack at the DNS provider level; however, this has not been confirmed. We are continuing to monitor the situation closely and are in contact with the provider to better understand the root cause.

    3. 2026年4月14日 13:15 UTCresolved

      The earlier DNS resolution instability affecting the *.hypernode.io domain has now fully recovered. Stability has been restored and we are no longer observing any degraded performance or resolution failures over an extended period of time.

    Degraded performance on our cloud provider location R405

    開始 2026年4月13日 9:26 UTC · 3h 27m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Servers
    1. 2026年4月13日 9:26 UTCidentified

      Part of our datacenter is currently under a DDoS attack, resulting in degraded performance across multiple nodes. We are actively investigating short-term mitigation options.

    2. 2026年4月13日 9:36 UTCmonitoring

      We have implemented anti-DDoS measures and rebooted the surrounding hypervisors, which has restored normal operations. We will keep monitoring the situation.

    3. 2026年4月13日 12:53 UTCresolved

      Since implementing these measures and closely monitoring the situation, we have not observed any further downtime or service disruptions.

    Partial service disruption for Brancher, Xgrade, and order processes.

    開始 2026年3月24日 10:45 UTC · 1d 1h

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Toolset / API / Control Panel
    1. 2026年3月24日 10:45 UTCinvestigating

      We are currently experiencing issues with creating branchers, performing upgrades, and provisioning ordered Hypernodes. Our team is actively working to investigate and resolve the problem.

    2. 2026年3月24日 15:13 UTCidentified

      We have identified the issue and are currently working on a fix.

    3. 2026年3月24日 19:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年3月25日 12:17 UTCresolved

      The issue has been resolved. A fix was successfully implemented, and we are continuing to monitor the results to ensure stability.

    Control Panel Performance Degradation

    開始 2026年2月24日 9:59 UTC · 22h 16m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode Toolset / API / Control Panel
    1. 2026年2月24日 9:59 UTCinvestigating

      We are currently experiencing degraded performance in the control panel. This issue has been caused by a portion of our non-critical infrastructure reaching resource limits. While the Hypernodes remain operational, users may notice slower or no responses when using the control panel. Our engineering team is actively working to resolve the capacity constraints and restore full performance. We expect operations to return to normal shortly.

    2. 2026年2月24日 10:08 UTCmonitoring

      A fix has been implemented and the problems in the control panel have been resolved, we will further monitor the situation.

    3. 2026年2月24日 10:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2026年2月25日 8:15 UTCresolved

      Issues has been fixed we don't expect this to occur again

    Degraded reachability with Object Storage

    開始 2026年2月1日 22:09 UTC · 38m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode ServersThird-Party Service Providers
    1. 2026年2月1日 22:09 UTCinvestigating

      We are experience with our Object Storage service provider. Investigation with provider is ongoing.

    2. 2026年2月1日 22:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2026年2月1日 22:47 UTCresolved

      This incident has been resolved by our Object Storage service provider.

    Brief Network Instability in Datacenter

    開始 2025年12月16日 3:00 UTC · 15m

    Pending
    1. 2025年12月16日 15:46 UTCresolved

      We experienced a brief network hiccup in one of our datacenters, which may have caused intermittent connectivity issues for approximately 15 minutes. The issue has been resolved, and network stability has been fully restored. Our team monitored the situation closely to ensure no further impact. No further action is required at this time. We will continue to monitor the platform to ensure ongoing stability.

    Control Panel (my.hypernode.com) – Degraded Functionality

    開始 2025年12月15日 7:57 UTC · 9h 21m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Toolset / API / Control Panel
    1. 2025年12月15日 7:57 UTCidentified

      We are currently aware of an issue affecting the control panel on my.hypernode.com. Some users may experience problems loading the “My Hypernodes” page. Our team is investigating the issue and working to determine the cause. At this time, no other services appear to be impacted.

    2. 2025年12月15日 17:18 UTCresolved

      The issue affecting the "My Hypernodes” page has been isolated and resolved. All services are now operating normally.

    Control Panel (my.hypernode.com) Not Loading Hypernodes

    開始 2025年12月12日 12:00 UTC · 3h 28m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Toolset / API / Control Panel
    1. 2025年12月12日 12:00 UTCidentified

      We are currently experiencing an issue with our control panel on my.hypernode.com. The “My Hypernodes” page is not functioning correctly, and the list of Hypernodes is not loading. Our team is aware of the issue and is actively investigating the cause. At this time, no other services are impacted. We will provide an update as soon as more information becomes available.

    2. 2025年12月12日 15:28 UTCresolved

      The issue affecting the control panel on my.hypernode.com, where the “My Hypernodes” page was not loading correctly, has been resolved. All functionality is operating normally again, and no other services were impacted. We will continue to monitor the platform to ensure stability.

    Identified Issue – Impact from Cloudflare Outage

    開始 2025年12月5日 9:06 UTC · 13m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Third-Party Service Providers
    1. 2025年12月5日 9:06 UTCidentified

      We are currently experiencing issues with several services due to a broader Cloudflare disruption. This outage is affecting our Support ticketing system, and our phone support is currently unavailable. Additionally, some customers may experience 500 errors on their websites as a result of this Cloudflare issue. Cloudflare is currently investigating problems impacting the Cloudflare Dashboard and related APIs. Customers using the Dashboard or API functionality may encounter failed requests or error messages.

    2. 2025年12月5日 9:19 UTCresolved

      Cloudflare has resolved the underlying issue, and all our services are fully operational again. We have confirmed that both our Support systems and phone availability are functioning normally.

    Cloudflare - Internal server error

    開始 2025年11月18日 12:05 UTC · 2h 40m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Third-Party Service Providers
    1. 2025年11月18日 12:05 UTCinvestigating

      Cloudflare is currently experiencing issues routing requests to some Hypernodes. Please note that this is not a Hypernode outage, and the issue must be resolved on Cloudflare’s side. We recommend keeping an eye on Cloudflare’s status page for updates. If this significantly impacts you, a temporary workaround is to disable the Cloudflare Proxy in your Cloudflare DNS settings until the issue is resolved.

    2. 2025年11月18日 14:45 UTCresolved

      The incident has been marked as resolved by Cloudflare and we're expecting no more inconvenience.

    Problems with resolving .hypernode.io

    開始 2025年11月16日 16:57 UTC · 15h 38m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Servers
    1. 2025年11月16日 16:57 UTCinvestigating

      We're currently seeing extremely degraded performance across our platform, this seems to be related to our DNS resolving to hypernode.io , we are actively investigating and will update when possible.

    2. 2025年11月16日 17:38 UTCidentified

      We have identified our DNS server is being flooded with packets. We are activating our counter-measures and continue monitoring the situation.

    3. 2025年11月16日 18:19 UTCidentified

      Sadly as we're trying to resolve this as quick we can, an alternative temporary solution is to use the direct IP if you're using an external DNS service, you can get this with using dig with our alternative DNS server, make sure to point your A-record to the resulting IP-address: ``` dig @80.84.227.137 abc.hypernode.io A ``` We hope this won't be needed for long and we can return operations as soon as possible.

    4. 2025年11月16日 20:01 UTCmonitoring

      As the attack seems to calm down, operations are returning on our nodes and internal infrastructure. We continue working on increasing our stability to mitigate future incidents.

    5. 2025年11月17日 8:35 UTCresolved

      Our DNS infrastructure has been running stable for the past 12 hours. We'll continue to monitor and improve the infrastructure.

    Degraded performance

    開始 2025年11月5日 17:17 UTC · 2h 6m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Hypernode Servers
    1. 2025年11月5日 17:17 UTCinvestigating

      We're currently seeing degraded performance for our Cloudflare users running on at least our German dedicated datacenter, we are monitoring the situation and are contact with the relevant third parties

    2. 2025年11月5日 19:23 UTCresolved

      We're seeing no current problems on the datacenter/Hypernode side, and it appears to be an instability with Cloudflare. Please be advised to consider disabling the proxy temporarily and monitoring the situation closely.

    Cloud platform is experiencing degraded performance

    開始 2025年10月23日 8:35 UTC · 39m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Servers
    1. 2025年10月23日 8:35 UTCinvestigating

      The Hypernode cloud platform for the R405 room is currently experiencing degraded performance and may cause incididental downtime, we are aware of this and are monitoring the situation. As soon as we know more we will update our statuspage.

    2. 2025年10月23日 8:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年10月23日 8:44 UTCidentified

      Our provider has identified the issue and is working on a solution

    4. 2025年10月23日 8:49 UTCmonitoring

      Operational activities are being restored across the nodes.

    5. 2025年10月23日 9:14 UTCresolved

      All affected nodes have fully resumed operations. Earlier, our cloud provider in Room R405 experienced a temporary issue with their network-storage layer, which caused downtime on these nodes. The provider quickly diagnosed and resolved the problem. We confirm that no data loss occurred.

    Issue at the Cloud datacenter

    開始 2025年9月15日 14:18 UTC · 1h 10m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Servers
    1. 2025年9月15日 14:18 UTCinvestigating

      We are aware of issues with the Cloud Hypernodes and are in close contact with the datacenter to determine the cause.

    2. 2025年9月15日 14:37 UTCmonitoring

      We identified a brief downtime in one of the OpenStack availability zones, which triggered our monitoring systems to automatically reboot some nodes. Platform stability is now improving and returning to normal.

    3. 2025年9月15日 15:28 UTCresolved

      A brief network interruption in one of our OpenStack availability zones caused some instances to automatically reboot. The issue has been resolved and platform stability has been restored.

    DNS Issues Due to DDoS Attack

    開始 2025年9月10日 11:06 UTC · 4h 57m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode ServersHypernode Toolset / API / Control Panel
    1. 2025年9月10日 11:06 UTCidentified

      We are currently experiencing DNS disruptions caused by a DDoS attack. This has resulted in intermittent service issues for some users.

    2. 2025年9月10日 13:15 UTCmonitoring

      We've taken measures on our side to help mitigate the impact of the DDoS attack on our DNS infrastructure. At this time, full performance has been restored, and we are closely monitoring the situation.

    3. 2025年9月10日 16:03 UTCresolved

      The issue has now been fully resolved, and all services are operating normally.

    Hypernode Emergency Page is down (https://emergency.hypernode.com/)

    開始 2025年8月12日 16:20 UTC · 14m

    Pending
    影響を受けたコンポーネント
    Hipex Toolset / API / Service DashboardHypernode Toolset / API / Control Panel
    1. 2025年8月12日 16:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2025年8月12日 16:34 UTCresolved

      This incident has been resolved.

    Hypernode Brancher, Xgrade and order processes

    開始 2025年7月25日 7:40 UTC · 4h 43m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Hypernode Toolset / API / Control Panel
    1. 2025年7月25日 7:40 UTCinvestigating

      We are currently experiencing issues with creating branchers, xgrading and providing ordered Hypernodes. Our team is actively investigating and resolving this issue.

    2. 2025年7月25日 9:04 UTCidentified

      The issue has been identified and we are working on a fix.

    3. 2025年7月25日 12:23 UTCresolved

      The issue has been resolved and had to do with resource-limitations with our service partners, we will be monitoring the situation over the coming week but do not expect any downtime at this current moment.