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    Intricately の障害履歴

    15 Intricately incidents · 2019年7月 — official updates, affected components, duration and resolution details.

    現在のステータスに戻る

    Hardware incident with our primary database

    開始 2024年11月29日 23:17 UTC · 52m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2024年11月29日 23:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2024年11月29日 23:22 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2024年11月30日 0:09 UTCresolved

      This incident has been resolved.

    Availability of Intricately Platform

    開始 2022年2月24日 17:07 UTC · 17m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Enrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2022年2月24日 17:07 UTCinvestigating

      Our engineering team is investigating a connectivity issue affecting Intricately Platforms. Users can't currently access the Intricately platform and the Chrome Extension. We'll keep this page updated.

    2. 2022年2月24日 17:18 UTCmonitoring

      The affected components are operational, and we're monitoring the results.

    3. 2022年2月24日 17:25 UTCresolved

      This incident has been resolved.

    Salesforce Connector Enrichment Delays

    開始 2021年9月17日 15:45 UTC · 5h 15m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Enrichment
    1. 2021年9月17日 15:45 UTCidentified

      We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.

    2. 2021年9月17日 15:45 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2021年9月17日 16:04 UTCmonitoring

      We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.

    4. 2021年9月17日 21:00 UTCresolved

      This incident has been resolved.

    Salesforce Connector Enrichment Delays

    開始 2021年9月1日 23:31 UTC · 23h 16m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Enrichment
    1. 2021年9月1日 23:31 UTCinvestigating

      We are currently investigating Salesforce record enrichment delays with our Salesforce Connector. We'll provide further updates as soon as we have them.

    2. 2021年9月2日 4:06 UTCmonitoring

      We have stabilized Salesforce record enrichment times by scaling up our infrastructure. We'll continue to actively monitor enrichment times for the next 24 hours to ensure continued smooth operation.

    3. 2021年9月2日 22:48 UTCresolved

      This incident has been resolved.

    Salesforce record enrichment issues

    開始 2021年6月23日 23:38 UTC · 1d 10h

    Outage重大なインシデント
    影響を受けたコンポーネント
    Enrichment
    1. 2021年6月23日 23:38 UTCinvestigating

      We are actively investigating intermittent Salesforce record enrichment failures. We will provide additional updates as soon as they become available.

    2. 2021年6月24日 13:38 UTCinvestigating

      We are deploying an emergency release this morning to give us greater visibility into the issue.

    3. 2021年6月24日 20:11 UTCinvestigating

      All Salesforce Lead and Account records created as of 15 minutes ago have been enriched and all enrichment failures we have encountered throughout our investigation have been due to Salesforce field validation errors (issues with the Salesforce record, unrelated to Intricately). We continue to investigate anecdotal reports of records not being enriched and will post updates as we have them.

    4. 2021年6月25日 10:26 UTCmonitoring

      Our Salesforce Connector has been operating smoothly for the past 36 hours without any enrichment failures or delays. All enrichment errors thus far have been attributed to Salesforce record validation errors, unrelated to the Salesforce Connector itself. We continue to closely monitor Salesforce record enrichment but, at this time, are marking this incident as resolved.

    5. 2021年6月25日 10:27 UTCresolved

      This incident has been resolved.

    Email delivery delays

    開始 2021年5月13日 18:16 UTC · 3h 9m

    Pending
    影響を受けたコンポーネント
    Login and Signup
    1. 2021年5月13日 18:16 UTCinvestigating

      We are investigating reports of email delivery delays. We'll be providing updates ahere s soon as we have them.

    2. 2021年5月13日 21:25 UTCresolved

      All email delivery is now back to normal.

    CSV file enrichment uploads are not working

    開始 2021年4月26日 15:26 UTC · 12m

    Outage重大なインシデント
    影響を受けたコンポーネント
    List Enrichment
    1. 2021年4月26日 15:26 UTCinvestigating

      We are currently investigating this issue. Note: Enriching domains by pasting them directly into intricately.com continues to work without issue.

    2. 2021年4月26日 15:38 UTCresolved

      This incident has been resolved and all enrichment services are operational.

    Smart Lists are currently unavailable

    開始 2021年1月11日 19:29 UTC · 33m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Smart Lists
    1. 2021年1月11日 19:29 UTCinvestigating

      We are actively working on restoring Smart List functionality.

    2. 2021年1月11日 20:03 UTCresolved

      This incident has been resolved.

    Delays in Data Deliveries

    開始 2021年1月4日 18:05 UTC · 0m

    Issues軽微なインシデント
    1. 2021年1月7日 18:20 UTCresolved

      We are investigating delays in data deliveries due to availability issues from one of our infrastructure providers.

    Service Outage

    開始 2020年11月3日 19:39 UTC · 1h 9m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2020年11月3日 19:39 UTCinvestigating

      We are currently investigating this incident.

    2. 2020年11月3日 20:48 UTCresolved

      This incident has been resolved.

    Emergency Maintenance (Network Connectivity Issues)

    開始 2020年10月29日 21:23 UTC · 1h 24m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    EnrichmentEnrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2020年10月29日 21:23 UTCinvestigating

      Our web / API platform is experiencing network connectivity issues - we are actively investigating this incident.

    2. 2020年10月30日 3:40 UTCresolved

      This incident has been resolved.

    Smart List Creation Experience Degraded

    開始 2020年6月15日 19:52 UTC · 8h 21m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Smart Lists
    1. 2020年6月15日 19:52 UTCinvestigating

      Our new Smart Lists creation page is missing welcome messaging and instructions for how to create your Smart List. We are currently investigating this issue.

    2. 2020年6月16日 0:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2020年6月16日 4:12 UTCresolved

      This incident has been resolved.

    Smart List Download Notification Email Delivery Delays

    開始 2020年6月15日 18:44 UTC · 0m

    Pending
    影響を受けたコンポーネント
    Smart Lists
    1. 2020年6月15日 18:44 UTCresolved

      This incident has been resolved.

    APIs and intricately.com application are down

    開始 2019年7月11日 18:38 UTC · 3m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Enrichment APICompany APISmart ListsEvents APIChrome ExtensionList EnrichmentLogin and SignupData Snapshots API
    1. 2019年7月11日 18:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2019年7月11日 18:41 UTCresolved

      This incident has been resolved.

    Unable to create new Smart Lists

    開始 2019年7月5日 16:39 UTC · 26m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Smart Lists
    1. 2019年7月5日 16:39 UTCinvestigating

      We are currently investigating this issue.

    2. 2019年7月5日 17:04 UTCresolved

      Smart List operation is now back to normal.