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    Liaison Edu の障害履歴

    46 Liaison Edu incidents · 2020年5月 — official updates, affected components, duration and resolution details.

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    ETL Processes Experiencing Delays

    開始 2026年3月2日 16:29 UTC · 21h 35m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WebAdMITETL (CAS->WA Data Integration)
    1. 2026年3月2日 16:29 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2026年3月2日 22:00 UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 2026年3月3日 14:04 UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    開始 2025年4月24日 20:25 UTC · 16h 50m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Configuration PortalConfiguration Portal
    1. 2025年4月24日 20:25 UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 2025年4月25日 13:15 UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    開始 2025年2月28日 15:08 UTC · 1h 59m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WebAdMITWebAdMIT API
    1. 2025年2月28日 15:08 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2025年2月28日 16:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年2月28日 17:07 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    開始 2024年11月12日 14:50 UTC · 3h 21m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 2024年11月12日 14:50 UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2024年11月12日 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年11月12日 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    開始 2024年11月12日 14:20 UTC · 3h 51m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WebAdMITWebAdMIT PDFs
    1. 2024年11月12日 14:20 UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2024年11月12日 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年11月12日 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    開始 2024年1月3日 22:47 UTC · 15h 2m

    Pending
    影響を受けたコンポーネント
    WebAdMITWebAdMIT PDFs
    1. 2024年1月3日 22:47 UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 2024年1月4日 3:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年1月4日 13:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2024年1月4日 13:49 UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    開始 2023年9月11日 18:22 UTC · 1h 37m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WebAdMIT API
    1. 2023年9月11日 18:22 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2023年9月11日 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年9月11日 20:00 UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    開始 2023年6月6日 19:20 UTC · 15h 30m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WebAdMIT PDFs
    1. 2023年6月6日 19:20 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2023年6月7日 10:51 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    開始 2023年5月30日 13:33 UTC · 1h 50m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WebAdMIT PDFsApplicant Portal PDFs
    1. 2023年5月30日 13:33 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2023年5月30日 15:23 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    開始 2023年4月3日 12:53 UTC · 1h 10m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Configuration Portal
    1. 2023年4月3日 12:53 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2023年4月3日 14:03 UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    開始 2023年1月18日 20:15 UTC · 0m

    Pending
    影響を受けたコンポーネント
    WebAdMIT PDFsApplicant Portal PDFs
    1. 2023年1月18日 20:15 UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    開始 2022年10月27日 14:03 UTC · 22h 11m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WebAdMIT
    1. 2022年10月27日 14:03 UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 2022年10月27日 18:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022年10月28日 1:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年10月28日 12:14 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    開始 2022年9月12日 14:36 UTC · 10h 22m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WebAdMIT PDFs
    1. 2022年9月12日 14:36 UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2022年9月12日 17:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022年9月12日 23:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年9月13日 0:57 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    開始 2022年8月12日 13:25 UTC · 11h 8m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 2022年8月12日 13:25 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2022年8月12日 17:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年8月12日 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 2022年8月13日 0:33 UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    開始 2022年6月21日 18:50 UTC · 1h 51m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 2022年6月21日 18:50 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2022年6月21日 19:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022年6月21日 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年6月21日 20:41 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    開始 2022年5月31日 21:47 UTC · 7h 13m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 2022年5月31日 21:47 UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2022年5月31日 23:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022年6月1日 0:06 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2022年6月1日 5:00 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    開始 2022年5月26日 13:09 UTC · 2h 39m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 2022年5月26日 13:09 UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2022年5月26日 15:48 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    開始 2022年4月18日 14:25 UTC · 24m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Applicant Portal
    1. 2022年4月18日 14:25 UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2022年4月18日 14:26 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2022年4月18日 14:49 UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    開始 2022年4月18日 0:11 UTC · 2h 0m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Applicant PortalConfiguration Portal
    1. 2022年4月18日 0:11 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 2022年4月18日 2:11 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    開始 2022年4月4日 19:09 UTC · 45m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Applicant PortalConfiguration Portal
    1. 2022年4月4日 19:09 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 2022年4月4日 19:54 UTCresolved

      This incident has been resolved.