Lmax の障害履歴

1. 2026年10月16日 14:53 UTCidentified

   LMAXウェブサイト(www.lmax.com)は、ホスティングエンジンの必要な変更により、一部のユーザーが利用できるようになりました。 不便をおかけし、完全アクセスを復元するために取り組んでおります。 アップデートを短時間で提供いたします.

2. 2026年10月16日 15:01 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年10月16日 15:11 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月22日 6:49 UTCinvestigating

   We are investigating market data related incident that has started at 06:09 UTC

2. 2026年5月22日 8:11 UTCinvestigating

   We are currently investigating alternative solutions to restore service.

3. 2026年5月22日 9:18 UTCresolved

   Services are now restored.

1. 2026年5月18日 9:07 UTCinvestigating

   We are currently investigating the issue. Front End application is not affected by this incident. More updates to follow shortly.

2. 2026年5月18日 9:51 UTCmonitoring

   A fix has been successfully implemented and service is restored. We are currently monitoring the system.

3. 2026年5月18日 11:16 UTCresolved

   This incident has been resolved.

1. 2026年5月14日 13:14 UTCidentified

   We apologise for the downtime. The cause is unexpectedly prolonged maintenance that involved patching the underlying servers against some of the recent serious vulnerabilities. While we have been solving hiccups and gremlins we discovered during the patching, unfortunately the pre-set maintenance template resolved it automatically. Please accept our apologies. ETA: 1h.

2. 2026年5月14日 15:11 UTCresolved

   The extended UAT maintenance has been completed successfuly. We have released a new version of the software and conducted other urgent maintenance. Please accept our sincere apologies for the delay.

1. 2026年4月30日 3:59 UTCinvestigating

   Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.

2. 2026年4月30日 5:03 UTCidentified

   Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.

3. 2026年4月30日 7:23 UTCresolved

   Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.

1. 2026年4月29日 13:25 UTCinvestigating

   We are currently investigating the issue where Crypto deposits are not showing full ledger information for Broker Clients.

2. 2026年4月29日 14:23 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年4月29日 14:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年4月29日 15:06 UTCresolved

   This incident has been resolved.

1. 2026年3月5日 9:52 UTCinvestigating

   We will be undergoing scheduled maintenance during this time.

2. 2026年3月5日 11:46 UTCresolved

   This incident has been resolved.

1. 2026年2月20日 18:51 UTCinvestigating

   We are investigating incident related to internet connectivity.

2. 2026年2月20日 19:17 UTCmonitoring

   We have recorded impact on the internet based services in London between 18:36 and 18:46 DST. We are currently monitoring the situation.

3. 2026年2月20日 19:47 UTCresolved

   This incident has been resolved.

1. 2026年2月2日 12:49 UTCinvestigating

   We are investigating an incident impacting emails sent from lmax.com and lmaxdigital.com domains to external contacts.

2. 2026年2月2日 14:40 UTCmonitoring

   We have implemented a fix earlier this morning and are gradually recovering external outbound email service.

3. 2026年2月2日 15:53 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026年2月3日 7:58 UTCresolved

   This incident has been resolved.

1. 2026年1月14日 13:24 UTCinvestigating

   We are currently investigating incident related to Perpetual Futures FIX trading.

2. 2026年1月14日 14:01 UTCmonitoring

   We are monitoring the incident after applying the fix.

3. 2026年1月14日 14:10 UTCresolved

   The incident has been resolved.

1. 2025年12月12日 21:52 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025年12月12日 22:27 UTCresolved

   We are pleased to announce the incident has now been resolved. We investigated the issue, identified a fix, raised a change request for the proposed resolution and actioned the change. This has been tested and confirmed resolved.

1. 2025年12月8日 10:19 UTCinvestigating

   Some clients reported rejections from https://api.lmaxtrader.com.

2. 2025年12月8日 10:58 UTCmonitoring

   We have created a workaround for the issue. Some clients confirmed connectivity.

3. 2025年12月8日 12:00 UTCresolved

   This incident has been resolved.

1. 2025年11月18日 14:12 UTCidentified

   Please note that DFX Trading Portal is currently unavailable. Please contact support if you wish to place a trade.

2. 2025年11月18日 14:55 UTCresolved

   The incident has been resolved as of 14:42 UTC.

1. 2025年11月18日 12:03 UTCinvestigating

   we are currently investigating the issue. Should have you have any issues logging in please do not hesitate to contact our LMAX Client Services team.

2. 2025年11月18日 12:59 UTCresolved

   Please note this incident is now resolved. For further queries, please do hesitate to contact our LMAX Client Services team via [email protected] or via +44 20 3192 2555.

1. 2025年11月12日 9:33 UTCinvestigating

   We are currently investigating this issue.

2. 2025年11月12日 11:08 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年11月12日 11:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年11月12日 13:36 UTCresolved

   This incident has been resolved.

1. 2025年8月18日 12:58 UTCresolved

   Trading was briefly suspended on the Production Perpetual Futures Exchange due to an issue connecting to a third-party pricing source. All functionality has now resumed; markets were opened at 13:55 BST.

1. 2025年6月20日 13:41 UTCinvestigating

   We are currently investigating the issue

2. 2025年6月20日 14:35 UTCresolved

   this incident has now been resolved.

1. 2024年7月19日 6:13 UTCinvestigating

   We are currently investigating incident impacting MT4 Retail service.

2. 2024年7月19日 8:12 UTCmonitoring

   We have implemented the workaround and are monitoring the incident

3. 2024年7月19日 9:04 UTCresolved

   The incident has been resolved

1. 2024年7月8日 20:14 UTCinvestigating

   We are currently investigating the issue with Live Chat. For urgent queries, please contact us via phone on + 44 20 3192 2555

2. 2024年7月8日 21:03 UTCresolved

   This incident has now been resolved

1. 2024年6月20日 19:30 UTCidentified

   There is currently an intermittent issue affecting some of services fronted by Cloudflare. Clients who are using impacted services will be getting 502 errors. This issue is logged on Cloudflare status page: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck We are monitoring the issue and are prepared to take mitigation action should the problem worsen.

2. 2024年6月20日 20:05 UTCidentified

   Cloudflare posted updated on their status page: The issue has been identified and a fix is being implemented. Posted at 20:52 BST We are continuing to monitor the situation.

3. 2024年6月20日 20:18 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

4. 2024年6月20日 20:22 UTCresolved

   This incident has been resolved.