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    Mailerlite の障害履歴

    25 Mailerlite incidents · 2017年10月 — official updates, affected components, duration and resolution details.

    現在のステータスに戻る

    Investigating Issues

    開始 2026年2月27日 16:49 UTC · 7h 32m

    Outage致命的なインシデント
    1. 2026年2月27日 16:49 UTCinvestigating

      We are currently investigating reports of **MailerLite** connectivity issues. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

    2. 2026年2月27日 17:07 UTCidentified

      We have identified the cause of the issues affecting **MailerLite**. A fix is currently being implemented. We will provide another update once the mitigation is underway.

    3. 2026年2月27日 17:39 UTCidentified

      We've identified an issue with our upstream provider and are working closely with them to restore full service. Apologies for the disruption!

    4. 2026年2月27日 18:04 UTCidentified

      We have found the issue, and we are mitigating, we will update you shortly once we start to see signs of recovery.

    5. 2026年2月27日 18:28 UTCidentified

      We have mitigated the issues affecting the application and are working to restore the remaining affected items.

    6. 2026年2月27日 19:10 UTCidentified

      We are still working to mitigate all affected areas, we are working with our upstream provider and migrating workloads.

    7. 2026年2月27日 20:58 UTCidentified

      Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

    8. 2026年2月27日 21:25 UTCidentified

      We are implementing fixes and monitoring the results. While the system recovers, we are working through a heavy backlog of sendings and automations, so please expect delays in these areas until the queue clears. Thank you for your patience.

    9. 2026年2月27日 22:03 UTCidentified

      Sendings and automations queue has fully cleared, and processing times have returned to normal. Stats are slightly delayed but we expect this to clear very quickly. Websites and landing pages are being restored. Thank you for your patience.

    10. 2026年2月27日 23:08 UTCidentified

      We are actively restoring all websites and landing pages. We apologize for the interruption and appreciate your patience while we get everything back up and running.

    11. 2026年2月27日 23:37 UTCidentified

      We are pleased to report that all landing pages have been successfully restored and are fully operational. Our team is now focusing entirely on restoring the remaining websites. We appreciate your continued patience and will provide another update as soon as all services are back online.

    12. 2026年2月28日 0:21 UTCresolved

      This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.

    Degraded Performance

    開始 2026年2月24日 16:07 UTC · 12m

    Issues軽微なインシデント
    1. 2026年2月24日 16:07 UTCinvestigating

      We’re investigating an issue causing degraded performance in the MailerLite app. Some users may experience latency. We are working to restore normal operation.

    2. 2026年2月24日 16:08 UTCidentified

      We have identified the cause of the performance degradation affecting **MailerLite** A fix is currently being implemented. We will provide another update once the mitigation is underway.

    3. 2026年2月24日 16:12 UTCmonitoring

      We have deployed a fix and are seeing signs of recovery across all affected services. We are continuing to monitor the situation closely to ensure stability returns to normal levels.

    4. 2026年2月24日 16:19 UTCresolved

      This incident has been resolved. All systems are back to normal operations. We apologize for any inconvenience caused and appreciate your patience.

    Delays in stats and import processing

    開始 2023年12月7日 10:58 UTC · 0m

    Pending
    1. 2026年2月19日 15:34 UTCinvestigating

      We have identified a delay in the processing of statistics and imports, which may result in a temporary slowdown in backlog processing. Our team is fully aware of this issue and is working to resolve it as quickly as possible.

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    Database Maintenance

    開始 2023年11月13日 9:40 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    3. 2026年2月19日 15:34 UTCidentified

      We are running some maintenance on one of our databases, the mainteance is expected to last a no more than 15 minutes Please note the following details regarding the maintenance: - Emails will be delayed. - Automations will be delayed. We appreciate your understanding and patience during this maintenance event. Thank you for your continued trust in our services.

    AI Features Degraded

    開始 2023年11月8日 19:36 UTC · 0m

    Pending
    1. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    2. 2026年2月19日 15:34 UTCidentified

      Our AI-related features are currently facing technical challenges, resulting in a temporary degradation in their functionality. These issues stem from a third-party service, and we are actively working to resolve them.

    Networking Latency Issue

    開始 2023年11月7日 15:32 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    2. 2026年2月19日 15:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026年2月19日 15:34 UTCinvestigating

      We are currently facing a networking issue that is causing unexpected latency in our app. Our dedicated team is actively investigating the problem to pinpoint the exact cause and implement a solution as quickly as possible.

    Networking Latency Issue

    開始 2023年11月7日 9:46 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    2. 2026年2月19日 15:34 UTCinvestigating

      We are currently facing a networking issue that is causing unexpected latency in our app. Our dedicated team is actively investigating the problem to pinpoint the exact cause and implement a solution as quickly as possible.

    Opens Delayed

    開始 2023年8月18日 15:28 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCinvestigating

      We are currently investigating a delay in open stats. We appreciate your understanding and patience during this time. Thank you for your continued trust in our services.

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    Emails Delayed

    開始 2023年4月24日 15:30 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      Emails are now processing as normal

    2. 2026年2月19日 15:34 UTCinvestigating

      We are currently investigating email sending delays

    Automation Delays

    開始 2023年4月14日 11:07 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCinvestigating

      This is now resolved and automations are being processed as normal

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    3. 2026年2月19日 15:34 UTCinvestigating

      We are currently investigating delays in automations

    Problems with DNS registry for mailerlite.io

    開始 2022年9月25日 16:20 UTC · 0m

    Pending
    1. 2026年2月19日 15:34 UTCidentified

      We have identified the problem with our DNS registry holding mailerlite.io. We are working with our provider to restore the access to mailerlite.io as soon as possible.

    2. 2026年2月19日 15:34 UTCidentified

      We are continuing to work with our DNS registry to fix this issue.

    3. 2026年2月19日 15:34 UTCresolved

      Our DNS registry fixed the underlying problem and everything is accessible now.

    4. 2026年2月19日 15:34 UTCidentified

      Workaround was implemented and all the components of the app are available, but we are still working with DNS registry to resolve the problem with mailerlite.io domain.

    Problems while duplicating Auto resend and A/B split campaigns

    開始 2022年5月24日 6:36 UTC · 0m

    Pending
    1. 2026年2月19日 15:34 UTCidentified

      Currently, we are experiencing problems while duplicating Auto resend or A/B split test campaigns. The regular campaign type is not affected.

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    click.mlsend.com links not working

    開始 2022年1月27日 13:07 UTC · 0m

    Outage重大なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      The underlying issue has been resolved. It may take some time to propagate the changes to all users.

    2. 2026年2月19日 15:34 UTCidentified

      The issue has been identified and we are working with our domain registrar on fixing it.

    Problems while creating Email campaigns

    開始 2021年12月25日 18:50 UTC · 0m

    Pending
    1. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    2. 2026年2月19日 15:34 UTCinvestigating

      We are currently investigating this issue.

    Connectivity issues

    開始 2021年1月12日 13:58 UTC · 0m

    Outage重大なインシデント
    1. 2026年2月19日 15:34 UTCinvestigating

      We are experiencing connectivity issues. Users can't access the MailerLite app. We are currently investigating this issue.

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    3. 2026年2月19日 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026年2月19日 15:34 UTCinvestigating

      We are continuing to investigate this issue.

    Delay in sendings

    開始 2020年9月21日 13:05 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCinvestigating

      Sendings of email campaigns are currently stopped.

    2. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    3. 2026年2月19日 15:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2026年2月19日 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    Subscriber indexing issues

    開始 2020年7月2日 12:48 UTC · 0m

    Outage重大なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      The issue has been resolved. If you’re still experiencing issues, please contact customer support at [email protected] or via Live Chat. Thank you for your patience.

    2. 2026年2月19日 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月19日 15:34 UTCidentified

      We’re implementing a solution to speed up subscriber indexing and will continue to share updates here.

    4. 2026年2月19日 15:34 UTCinvestigating

      We’re currently experiencing subscriber indexing issues. While all data remains safe, email campaign sendings have been temporarily stopped so we can complete the necessary work. This does not apply to automated emails, which are working.

    5. 2026年2月19日 15:34 UTCmonitoring

      Campaign sendings are currently working for indexed accounts. If you see a notification “Subscriber indexing is in progress”—it means your subscriber count is still being indexed and your sendings are not enabled yet. Accounts are being recovered every minute, and our #1 priority is to finish indexing all accounts ASAP.

    Connectivity issues

    開始 2020年6月26日 22:01 UTC · 0m

    Outage致命的なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      This incident has been resolved.

    2. 2026年2月19日 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月19日 15:34 UTCinvestigating

      We are currently investigating this issue.

    Email sending delays

    開始 2020年6月19日 10:51 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCresolved

      Email campaigns that been delayed have been sent or being delivered.

    2. 2026年2月19日 15:34 UTCinvestigating

      We are currently experiencing sending delay for some email campaigns. We apologize for the inconvenience. We will be sharing further updates here.

    Email sending delays

    開始 2020年6月15日 21:16 UTC · 0m

    Issues軽微なインシデント
    1. 2026年2月19日 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 2026年2月19日 15:34 UTCresolved

      Campaigns that been delayed have been sent or being delivered.

    3. 2026年2月19日 15:34 UTCinvestigating

      We are currently experiencing sending delay for some email campaigns. We apologize for the inconvenience. We will be sharing further updates here.