The issue has been identified and a fix is being implemented.
monitoring
Update: All previously impacted scenarios have now been successfully re-enabled following the release rollback.
Status: System metrics are stable, and scenario execution has returned to normal. We are actively monitoring the environment to ensure continued stability before fully resolving this incident.
resolved
This incident has been resolved.
公式のインシデント更新を自動翻訳しています。
Limited availability of the Anthropic & OpenAI models on eu1.make.com and us2.make.com
開始 2026年8月4日 20:43 UTC · 5d 18h
Issues軽微なインシデント
影響を受けたコンポーネント
eu1.make.comus2.make.comeu1.make.comus2.make.com
identified
Claude Fable 5, the Claude Opus model family, and the OpenAI GPT (pro & sol) models are temporarily unavailable in Make AI Provider, Make AI Toolkit and Anthropic Claude - simple text prompt module. All other models remain fully operational while we work to restore complete functionality as quickly as possible.
resolved
Claude Fable 5, the Claude Opus model family, and the OpenAI GPT (pro & sol) models are available again in Make AI Provider, Make AI Toolkit and the Anthropic Claude - Simple Text Prompt module. All models are now fully operational. Thank you for your patience.
U1.make.celonis.comで遅延シナリオ実行
開始 2026年7月30日 10:32 UTC · 1d 1h
Issues軽微なインシデント
影響を受けたコンポーネント
eu1.make.celonis.comeu1.make.celonis.com
investigating
Eu1.make.celonis.com のいくつかのシナリオは、11:32 と 12:06 CEST の間で遅延が発生している可能性があります。 状況は安定しており、当社の技術者は今後も再発防止に努めます.
We identified an edge case issue in Datastore Update record module was removing data from fields that were left empty in the module configuration after scenario was edited. Our team already applied the fix and and currently investigating the issue further to confirm the impact.
In case you have a suspect your data were affected please contact our support team.
monitoring
Our team identified the root cause and responsible component of the previously reported issue. A bug introduced on June 29, 2026 at 12:17 PM CEST caused null field values to be converted to empty strings when a scenario was edited. Due to the same root cause the blueprints of all scenarios that were edited and saved during the affected period were incorrectly modified. Our team is still analysing the full scope of the impact — the highest confirmed impact is on the Datastore App.
The fix was applied on June 30, 2026 at 3:36 PM CEST. All zones are now operating normally.
[ACTION REQUIRED] Please perform a hard reload of your browser tab to prevent any further impact.
If you edited and saved any scenario between June 29, 12:17 PM CEST and June 30, 3:36 PM CEST, its blueprint may have been incorrectly modified. If you notice unexpected empty fields, please revert to a version saved before June 29, 12:17 PM CEST, or if you need further assistance, please contact our support team to get the data snapshot from before the issue was introduced.
resolved
The incident has been resolved.
We have informed the owners of potentially affected organizations by email that they may be affected and what actions to take if they see issues.
We are currently experiencing a problem with logging in to the make.com.
Scenario executions and webhooks are not being affected.
We are investigating the cause of the problem.
investigating
We are continuing to investigate this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Slower performance in EU regions
開始 2026年6月21日 8:22 UTC · 2h 3m
Issues軽微なインシデント
影響を受けたコンポーネント
eu1.make.comeu2.make.comeu1.make.celonis.com
investigating
We're currently investigating degraded performance affecting our EU regions. Users in these regions may experience slower loading of the Make web app and dashboard, and some actions may take longer than usual or occasionally time out.
Executions shouldn't be affected
identified
We've identified the source of the slowdown affecting the web app in our EU regions and applied fix - the service should be functional.
monitoring
We are continuing to monitor the service closely to ensure full stability before marking the incident as resolved.
resolved
The incident is now resolved. All EU regions have returned to normal performance.
Thank you for your patience.