Mapbox の障害履歴

1. 2026年10月20日 18:43 UTCinvestigating

   2026年10月20日、14:45〜15:47 UTCの間、米国東部の航行サービスの断続的な混乱を引き起こした一時的な地域の容量制限。 これにより、このウィンドウの間にレイテンシが上昇し、ルート結果が欠落する期間を短く、再発します。 当社のサービスは通常の運用に戻り、エンジニアリングチームは引き続き調査を続けています.

2. 2026年10月21日 7:21 UTCinvestigating

   この問題は解決しました.

3. 2026年10月21日 7:22 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年10月19日 21:38 UTCresolved

   19:18と19:41 UTCの間に、米国東部地域の方向APIとマップマッチングAPIに影響を及ぼす問題が発生しました。 これにより、地域トラフィックの重要な部分のレイテンシと欠航経路データが上昇しました。 問題は特定され、解決され、すべてのサービスメトリックは完全に正常な動作に戻りました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月29日 8:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 2026年6月29日 9:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 2026年6月29日 15:15 UTCresolved

   This incident has been resolved.

1. 2026年2月10日 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 2026年2月10日 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年2月11日 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 2025年12月6日 0:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 2025年12月8日 23:08 UTCresolved

   This incident has been resolved.

1. 2025年11月29日 3:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 2025年11月29日 3:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年11月29日 3:54 UTCresolved

   This incident has been resolved.

1. 2025年10月20日 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 2025年10月20日 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 2025年10月21日 0:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2025年10月21日 0:40 UTCresolved

   This incident has been resolved.

1. 2025年10月14日 9:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 2025年9月21日 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 2025年9月22日 1:53 UTCresolved

   This incident has been resolved.

1. 2025年9月21日 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 2025年9月22日 1:52 UTCresolved

   This incident has been resolved.

1. 2025年9月6日 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 2025年9月6日 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年9月6日 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年9月6日 23:24 UTCresolved

   This incident has been resolved.

1. 2025年7月14日 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 2025年7月15日 4:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年7月15日 6:01 UTCresolved

   This incident has been resolved.

1. 2025年7月15日 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 2025年6月3日 2:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 2025年5月13日 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 2025年5月14日 0:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 2025年5月14日 2:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 2025年5月14日 5:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 2025年5月14日 8:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 2025年3月13日 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 2025年3月13日 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年3月13日 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 2025年3月13日 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 2025年3月13日 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 2025年3月14日 12:33 UTCresolved

   This incident has been resolved.

1. 2025年1月31日 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 2025年1月9日 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 2025年1月9日 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年1月10日 2:16 UTCresolved

   This incident has been resolved.

1. 2024年12月10日 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 2024年12月10日 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2024年12月17日 22:08 UTCresolved

   This incident has been resolved.

1. 2024年9月19日 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.