Partial increased latency across multiple services
開始 2025年8月21日 20:17 UTC · 0m
Issues軽微なインシデント
resolved
August 21, 2025 7:16PM UTC Identified - A platform provider we use is currently experiencing limited service degradation. Customers may experience increased latency when reaching our web services. August 21, 2025 7:49PM UTC Monitoring - The platform provider is monitoring a resolution of the impacting incident. There may still be customers experiencing an increased latency reaching some of our web services. August 21, 2025 8:17PM UTC Resolved - Customers should be experiencing back to normal latency when reaching our web services. The impacting platform provider incident is resolved.
Off schedule release for some GeoIP and GeoLite databases
開始 2025年6月17日 17:09 UTC · 0m
Outage重大なインシデント
resolved
June 16, 2025 4:09PM UTC Monitoring - On June 16th, we will be issuing an off-schedule release of the following GeoIP and GeoLite databases: - GeoIP Country - GeoIP City - GeoIP Enterprise - GeoIP ISP - GeoLite Country - GeoLite City An issue occurred on June 13th causing these databases to not be available for download as expected. We are releasing new databases today, and will return to the normal release schedule tomorrow, June 17th. June 17, 2025 5:09PM UTC Resolved - We have returned to our normal release schedule.
Platform issues
開始 2025年6月12日 21:12 UTC · 0m
Issues軽微なインシデント
resolved
June 12, 2025 6:26PM UTC Monitoring - Our cloud platform provider is currently experiencing widespread service degradation. Customers may experience increased latency or other issues hitting our web services. June 12, 2025 7:07PM UTC Monitoring - We are continuing to monitor the active incident as it develops and will provide further updates. Customers may continue to experience issues with our web services during this time. June 12, 2025 8:39PM UTC Monitoring - We are starting to observe operational recovery but some services may continue to perform sub-optimally until underlying platform issues are fully resolved. June 12, 2025 9:12PM UTC Resolved - We have observed that the monitored platform issues are no longer negatively affecting our web services.
Email delivery may be halted or delayed
開始 2025年4月23日 23:33 UTC · 0m
Issues軽微なインシデント
resolved
April 23, 2025 9:59PM UTC Investigating - Due to an issue with an upstream provider, we are currently having issues sending emails to customers. April 23, 2025 11:33PM UTC Resolved - Emails should now be going out.
Increased latency may be experienced with our Minfraud and GeoIP2 web services
開始 2025年3月27日 21:23 UTC · 0m
Issues軽微なインシデント
resolved
March 27, 2025 6:07PM UTC Investigating - Increased latency may be experienced by customers hitting our web services. March 27, 2025 8:19PM UTC Investigating - This continues to be an issue for a few of our customers. It appears to be a problem with one of our providers that we are working with to fix. March 27, 2025 9:09PM UTC Monitoring - A fix has been implemented and latency appears to be dropping back to normal. March 27, 2025 9:23PM UTC Resolved - Latency appears to have returned to normal for affected traffic.