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    Miro の障害履歴

    27 Miro incidents · 2025年4月 — official updates, affected components, duration and resolution details.

    現在のステータスに戻る

    ユーザー名とパスワードでサインインすることはできません

    開始 2026年9月8日 19:21 UTC · 19h 3m

    Outage重大なインシデント
    1. 2026年9月8日 19:21 UTCinvestigating

      パスワードでログインすると、現在利用できません。 お問い合わせ SSO やソーシャルログインによるログインが期待できない

    2. 2026年9月9日 14:24 UTCresolved

      パスワードでログインするオプションを削除することで、サインインに影響を与える問題が解決されました。 今後とも、皆様のお越しをお待ちしております

    公式のインシデント更新を自動翻訳しています。

    ユーザー登録とログインによる断続的な問題

    開始 2026年8月31日 14:31 UTC · 1h 26m

    Outage重大なインシデント
    1. 2026年8月31日 14:31 UTCidentified

      現在、ログインまたはレジスタしようとするユーザーの少々の割合に影響を与える問題を特定しています。 サインアップまたはMiroにサインインしようとすると、一部のユーザーはエラーが発生することがあります。 ワークアラウンド:登録中にエラーが発生した場合は、ページをリフレッシュしてもう一度お試しください。 その後の試みは成功する必要があります。 当社のエンジニアリングチームは、根本的な原因を積極的に捉え、もうひとつのアップデートを短時間で提供します。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.

    2. 2026年8月31日 15:39 UTCmonitoring

      修正を成功させ、結果をモニターしました。 ユーザーの登録とログインプロセスが完全に回復し、正常に機能していることを確認することができます。 この問題の解決に取り組んでいる間、あなたの忍耐をありがとう.

    3. 2026年8月31日 15:57 UTCresolved

      ユーザー登録やログインに影響を及ぼす問題が解決しました。 正常なシステム操作は再開しました.

    公式のインシデント更新を自動翻訳しています。

    Functionality degradation in Miro AI

    開始 2026年5月21日 15:14 UTC · 3h 42m

    Issues軽微なインシデント
    1. 2026年5月21日 15:14 UTCinvestigating

      We are currently investigating reports of functionality degradation affecting Miro AI. Users may experience slower response times, delays or unavailability when accessing Miro AI. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2026年5月21日 17:27 UTCmonitoring

      We have implemented a fix. Miro AI availability has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    3. 2026年5月21日 18:56 UTCresolved

      The issue affecting Miro AI has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Miro is partially down

    開始 2026年5月4日 16:23 UTC · 2h 37m

    Outage重大なインシデント
    1. 2026年5月4日 16:23 UTCinvestigating

      We are currently investigating reports of Miro not being fully accessible. Users may experience slower response times or delays when accessing the Application. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2026年5月4日 17:15 UTCidentified

      We have identified the cause of the ongoing partial outage, tracing it to a recent database connection update. Our team is actively working on a resolution to restore full service performance. Please note that this issue impacts all customers with EU data residency, irrespective of where users are physically located. Services for US and Australia data residency customers remain unaffected. We will provide our next update within 30 minutes.

    3. 2026年5月4日 17:52 UTCidentified

      We identified two issues causing the partial outage. We have addressed the first issue. Our team is continuing to investigate and preparing a fix for the second issue. We will confirm the status as updates occur.

    4. 2026年5月4日 18:21 UTCidentified

      Core access to Miro has been restored following the deployment of a fix for the primary issue. Our team is now actively preparing a resolution for a secondary issue, which may cause some add-on functionalities to remain an issue. We will provide our next update within 30 minutes.

    5. 2026年5月4日 18:29 UTCmonitoring

      We observe core access to Miro has been restored following the deployment of a fix for the primary issue. We're going to continue to monitor. Please reach out to our support team if there are any access issues.

    6. 2026年5月4日 19:01 UTCresolved

      The partial outage affecting Miro has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Some users experienced issues with AI features

    開始 2026年4月28日 15:14 UTC · 24m

    Outage重大なインシデント
    1. 2026年4月28日 15:14 UTCmonitoring

      Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.

    2. 2026年4月28日 15:38 UTCresolved

      Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.

    Board access issue

    開始 2026年3月12日 16:40 UTC · 3h 9m

    Issues軽微なインシデント
    1. 2026年3月12日 16:40 UTCidentified

      We are currently fixing an issue affecting board access in our platform. Some users may experience difficulties opening or accessing their boards. Our team is actively working on a resolution and we will provide updates as soon as we have more information. We apologize for any disruption this may cause.

    2. 2026年3月12日 19:40 UTCmonitoring

      We have implemented a fix for the boards not opening issue (Only boards with sticky stacks were affected). Functionality should be returning to normal. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    3. 2026年3月12日 19:49 UTCresolved

      Incident was resolved. Thank you for your patience. Board functionality is back to normal.

    Issue affecting our service performance

    開始 2026年3月4日 17:14 UTC · 27m

    Issues軽微なインシデント
    1. 2026年3月4日 17:14 UTCinvestigating

      We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation. Current Impact: Users may experience slow loading times or failures when attempting to open boards and spaces. What We're Doing: Our engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance. Next Steps: We will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.

    2. 2026年3月4日 17:24 UTCmonitoring

      Identified the issue and have mitigated the impact. We will continue monitoring and take more follow up actions.

    3. 2026年3月4日 17:39 UTCmonitoring

      Performance should have returned to normal. We are still monitoring to ensure the experience is restored.

    4. 2026年3月4日 17:41 UTCresolved

      Issue is resolved.

    MCP server performance degraded

    開始 2026年2月26日 13:27 UTC · 9m

    Issues軽微なインシデント
    1. 2026年2月26日 13:27 UTCinvestigating

      We are currently investigating reports of Performance Degradation affecting Miro _MCP server_. Users may experience slower response times or delays when accessing the _MCP._ Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2026年2月26日 13:36 UTCresolved

      The Performance Degradation affecting MCP server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Calls to Public API and MCP server are failing

    開始 2026年2月13日 12:49 UTC · 2h 55m

    Issues軽微なインシデント
    1. 2026年2月13日 12:49 UTCidentified

      We identified the cause of the failing requests to our Public API. This includes requests to Miro MCP services. We are actively working on a fix to restore normal performance. We will provide further updates in _30 minutes._

    2. 2026年2月13日 13:20 UTCidentified

      We are continuing to work on resolving the issue for Public API and MCP server. We are applying and rolling out a fix to the affected systems. We are aiming to fully restore performance as soon as possible.

    3. 2026年2月13日 13:31 UTCmonitoring

      We have implemented a fix. Public API and MCP server error rates have returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    4. 2026年2月13日 13:59 UTCmonitoring

      Some users had trouble _with_ Public API and MCP server in US and AU as well. We have implemented a fix for this issue and our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    5. 2026年2月13日 14:22 UTCmonitoring

      We have implemented a fix. Errors has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    6. 2026年2月13日 15:45 UTCresolved

      The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Enterprise Guard Admin Console issues

    開始 2026年1月22日 17:31 UTC · 4h 43m

    Outage重大なインシデント
    1. 2026年1月22日 17:31 UTCinvestigating

      We are currently investigating reports of _Errors_ affecting _Enterprise Guard users_. Users may experience increased error rates in the Admin Console, while try to work with Content Explorer. Our engineering team has already identified the root cause working to mitigate the issue. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2026年1月22日 17:36 UTCidentified

      We identified the cause of the _increased error rates for Content Explorer and other parts of Admin console for Enterprise Guard users_. The issue is related to _a database issue._ We are actively working on a fix to restore normal performance. We will provide further updates as they are available_._

    3. 2026年1月22日 20:36 UTCidentified

      We are continuing to work on resolving the issue. _We are monitoring the process and_ aiming to fully restore performance shortly.

    4. 2026年1月22日 22:13 UTCresolved

      The _issue_ affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Inability to upgrade/reactivate accounts from free/startup tier and start trials

    開始 2025年12月23日 5:37 UTC · 4h 56m

    Outage重大なインシデント
    1. 2025年12月23日 5:37 UTCinvestigating

      We are currently investigating reports of our Billing system affecting _account upgrades and reactivations, as well as starting trials._ Users may experience slower response times and errors when accessing the _Billing Upgrade pages_. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2025年12月23日 6:41 UTCmonitoring

      We have implemented a fix and waiting for it to propagate to all relevant endpoints. Our teams are continuing to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    3. 2025年12月23日 8:07 UTCmonitoring

      We have rolled out a fix to the affected systems and are seeing some improvement, but we are continuing to monitor the situation closely. We are aiming to fully restore performance shortly.

    4. 2025年12月23日 10:33 UTCresolved

      The issue affecting certain upgrade/trial start scenarios has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Degraded service in US region

    開始 2025年12月16日 15:57 UTC · 23m

    Issues軽微なインシデント
    1. 2025年12月16日 15:57 UTCmonitoring

      We have identified a degradation in our services. The problem has been solved and functionality has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.

    2. 2025年12月16日 16:20 UTCresolved

      The degradation affecting our services has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Ongoing incident with one of our providers - Cloudflare

    開始 2025年11月18日 14:11 UTC · 3h 19m

    Issues軽微なインシデント
    1. 2025年11月18日 14:11 UTCmonitoring

      Due to an ongoing incident with one of our providers - Cloudflare (see status [here](https://www.cloudflarestatus.com/)) Miro is experiencing degradation of certain features like Prototypes and Slides. We are monitoring the situation and will provide continuous updates.

    2. 2025年11月18日 17:30 UTCresolved

      Our services have returned to normal. We will continue to monitor the Cloudflare updates and change the status accordingly if needed.

    Application degradation in the US data residency

    開始 2025年10月30日 10:11 UTC · 1h 0m

    Outage重大なインシデント
    1. 2025年10月30日 10:11 UTCidentified

      We identified the cause of the _Performance Degradation in the US data residency_. We are actively working on a fix to restore normal performance. We will keep the status page updated.

    2. 2025年10月30日 10:57 UTCmonitoring

      We have resolved the root cause of the performance degradation in the US data residency and we are actively monitoring the system to ensure proper functionality.

    3. 2025年10月30日 11:11 UTCresolved

      Everything is operational again. Thank you for your patience!

    Miro degraded

    開始 2025年10月20日 19:41 UTC · 4h 48m

    Outage重大なインシデント
    1. 2025年10月20日 19:41 UTCidentified

      We are aware of degradation affecting core Miro functionality. Users may experience slower response times or errors. Our engineering team has identified the issue and is working on a fix. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2025年10月20日 22:03 UTCidentified

      Our engineering team continue to work toward restoring service. We apologize again for any inconvenience caused.

    3. 2025年10月20日 23:55 UTCidentified

      Our engineering team continues to work towards restoring service. We will be updating this status every 30 minutes or until service is restored.

    4. 2025年10月21日 0:06 UTCmonitoring

      We have implemented a fix and service has returned to normal levels. Our team will continue to monitor systems closely to ensure stability. We will confirm the resolution if no further issues are detected.

    5. 2025年10月21日 0:29 UTCresolved

      The issue affecting core Miro functionality has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    User search degradation

    開始 2025年10月20日 17:47 UTC · 21h 43m

    Outage重大なインシデント
    1. 2025年10月20日 17:47 UTCinvestigating

      We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2025年10月21日 0:34 UTCidentified

      We have identified the cause of the degradation in user search and are gradually rolling out a fix across all of our enterprise customers. We appreciate your ongoing patience.

    3. 2025年10月21日 9:06 UTCidentified

      We’re continuing the gradual rollout of the fix for the user search degradation. Many enterprise customers should already see recovery, with full resolution expected once the rollout completes.

    4. 2025年10月21日 9:32 UTCidentified

      We have completed the rollout of the fix for the user search degradation to enterprise customers with US and Australia data residency. We continue the gradual rollout of the fix to customers in the EU region.

    5. 2025年10月21日 15:30 UTCresolved

      Following the completion of the rollout of a fix to all enterprise customers, the degradation affecting user search has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Potential Service Disruptions (External Incident)

    開始 2025年10月20日 8:49 UTC · 2h 11m

    Issues軽微なインシデント
    1. 2025年10月20日 8:49 UTCmonitoring

      We’re aware of widespread external issues that may be affecting some third-party integrations with Miro. While Miro itself is fully operational, certain features may experience temporary disruptions until these external issues are resolved.

    2. 2025年10月20日 11:01 UTCresolved

      Earlier disruptions were due to a significant Amazon Web Services outage. While AWS is completing their remediation, the majority of their services are now operational and we have observed recovery in multiple third-party systems.

    Issue with creating support requests for customers with language set to Japanese

    開始 2025年9月10日 6:34 UTC · 30m

    Issues軽微なインシデント
    1. 2025年9月10日 6:34 UTCinvestigating

      Customers with language set to Japanese are unable to raise support requests via the learning centre or access learning centre content.  While we are investigating - it is still possible to contact support by using the following link: Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    2. 2025年9月10日 6:44 UTCidentified

      We identified the cause of the issue which is affecting users using Miro in the Japanese and Portuguese languages. The issue is related to a software update that we are now fixing. We will provide further updates in 15 minutes.

    3. 2025年9月10日 7:04 UTCresolved

      The Learning centre issue affecting users in Japanese and Portuguese languages has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Issues with Tables and Timelines in EU region

    開始 2025年8月19日 8:44 UTC · 53m

    Pending
    1. 2025年8月19日 8:44 UTCidentified

      We identified the issue with Tables and Timelines that our customers may experience in EU region. We are actively investigating the issue and working on restoring normal performance. We will provide further updates when the fix is rolled out.

    2. 2025年8月19日 9:09 UTCmonitoring

      We have rolled out the fix. Tables and Timelines performance has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability.

    3. 2025年8月19日 9:37 UTCresolved

      The issue affecting Tables and Timelines has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    PDF Export Functionality Degraded

    開始 2025年6月27日 15:04 UTC · 15m

    Pending
    1. 2025年6月27日 15:04 UTCidentified

      Our team has identified and is working to resolve an issue that is preventing users from exporting boards, frames, or widgets as high-quality PDF files. We apologize for the inconvenience and appreciate your patience. We’ll share updates as soon as more information is available.

    2. 2025年6月27日 15:19 UTCresolved

      The issue affecting PDF export functionality has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.