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    Mozilla Cloud の障害履歴

    6 Mozilla Cloud incidents · 2024年3月 — official updates, affected components, duration and resolution details.

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    Relay Phone Masking Issue

    開始 2025年9月19日 17:14 UTC · 2h 42m

    Issues軽微なインシデント
    1. 2025年9月19日 17:14 UTCinvestigating

      We are currently investigating an issue with phone masking.

    2. 2025年9月19日 17:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年9月19日 19:56 UTCresolved

      This incident has been resolved.

    Monitor Unavailable

    開始 2025年1月15日 19:42 UTC · 2h 41m

    Outage重大なインシデント
    1. 2025年1月15日 19:42 UTCinvestigating

      We are currently investigating this issue.

    2. 2025年1月15日 22:22 UTCresolved

      This incident has been resolved.

    Phone Calls and Text Messages Not Working

    開始 2025年1月2日 16:42 UTC · 3h 45m

    Outage重大なインシデント
    1. 2025年1月2日 16:42 UTCinvestigating

      We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

    2. 2025年1月2日 20:26 UTCresolved

      This incident has been resolved.

    Monitor Home Page Unavailable

    開始 2024年12月4日 20:34 UTC · 19m

    Pending
    1. 2024年12月4日 20:34 UTCinvestigating

      We are currently investigating the issue.

    2. 2024年12月4日 20:53 UTCresolved

      This incident has been resolved.

    VPN Issue

    開始 2024年11月19日 19:44 UTC · 3h 38m

    Pending
    影響を受けたコンポーネント
    Mozilla VPN
    1. 2024年11月19日 19:44 UTCidentified

      We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

    2. 2024年11月19日 19:44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2024年11月19日 23:22 UTCresolved

      This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

    Relay Incident

    開始 2024年3月28日 16:13 UTC · 3h 22m

    Outage重大なインシデント
    1. 2024年3月28日 16:13 UTCinvestigating

      We are currently investigating an issue with Relay.

    2. 2024年3月28日 19:35 UTCresolved

      This incident has been resolved.