11 One incidents · 2026年2月 — official updates, affected components, duration and resolution details.
一部のお客様は、Webメールにアクセスできません。 皆様のお越しをお待ちしております。 次回のアップデートは12:00以降となります.
今後もこの問題について調査を続けてまいります.
Webmailアクセスが完全に復元され、すべてのシステムは期待どおりに動作するように検証されています。 弊社と関連サービスへのアクセスに問題が残っている場合は、チャットまたはEメールでお問い合わせください。https://www.one.com/chat.
公式のインシデント更新を自動翻訳しています。
7月17日(土)23:30～01:30 CETのメールサーバのメンテナンス画面を予定しています。 一部のユーザーは、電子メールのアクセシビリティに影響を与える可能性がある、このメンテナンスウィンドウで短いダウンタイム期間を体験することができます。 メンテナンスウィンドウが完成したら、さらにトラブルが発生した場合は、チャットまたはメールでお問い合わせください。https://www.one.com/chat.
定期メンテナンスが完了しました.
公式のインシデント更新を自動翻訳しています。
Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.
Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new
There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.
顧客管理パネルで利用可能な週単位のWebサイトの統計情報で問題が発生している間。 8月14日(水)までに新しい安定的なソリューションを実践し、その場を期待しています。 これらの統計情報に頼る場合は、その日の数字は、その意味で利用可能です。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.
We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.
We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
We are currently experiencing issues with our control panel, causing some of the links to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.
Resolved Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat. Posted Feb 13, 2026 - 17:11 CET Monitoring A fix has been implemented, and the issue seems to be resolved. We are currently monitoring the situation to ensure continued stability. Posted Feb 13, 2026 - 16:04 CET Identified The prevoius issue with webmail has reappeared, we are working on fixing it in a different way Posted Feb 13, 2026 - 14:50 CET Monitoring A fix has been implemented, and we will monitor the situation for a while. Posted Feb 13, 2026 - 14:26 CET Identified The issue has been identifed, and a fix is being worked on as we speak. Posted Feb 13, 2026 - 13:38 CET Investigating We are currently investigating an issue affecting our webmail service. A further update will be provided no later than 13:45 CET