Personio の障害履歴

1. 2026年7月13日 8:58 UTCinvestigating

   現在、募集中のアプリに問題点がございます。 以下の機能が影響されます。 - パートナーメージェットとの技術的な問題により、インバウンド申請者のメッセージが受けられない場合があります 期待通り、残りのシステムが安定して稼働していますので、ご注意ください。 当社のエンジニアリングチームは、既にソリューションに取り組んでいます。 このページでは最新の情報を掲載し、ご迷惑をおかけしますが、よろしくお願い申し上げます.

2. 2026年7月13日 11:15 UTCmonitoring

   修正を行いました。 当社のエンジニアは、問題が完全に解決されるようにシステムを監視しています.

3. 2026年7月13日 14:52 UTCmonitoring

   Mailjetは、終了時に問題を解決しました。 新規登録者メッセージが届きます。 インパクト期間中に受け取らないメッセージの調査を続けております.

4. 2026年7月14日 7:07 UTCresolved

   Mailjetによって実装された修正は期待通りに機能し、問題は完全に解決されます。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます。 お問い合わせ!

公式のインシデント更新を自動翻訳しています。

1. 2026年7月2日 9:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年7月2日 9:07 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2026年7月2日 11:29 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年6月30日 12:54 UTCinvestigating

   We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

2. 2026年6月30日 13:47 UTCresolved

   The system is stable again. We apologize for any inconvenience caused!

1. 2026年6月30日 8:26 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月30日 8:57 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2026年7月2日 8:06 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年6月29日 14:49 UTCinvestigating

   We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月29日 17:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月30日 12:08 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年6月29日 13:45 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月29日 13:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年6月29日 13:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2026年6月29日 16:33 UTCresolved

   This incident has been resolved.

1. 2026年6月29日 8:41 UTCinvestigating

   We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月29日 8:44 UTCinvestigating

   We are continuing to wait for DATEV to address the issue.

3. 2026年7月1日 6:31 UTCinvestigating

   We are still waiting for DATEV to address the issue on their end.

4. 2026年7月3日 14:48 UTCinvestigating

   We continue to wait for DATEV to address the issue.

5. 2026年7月6日 7:13 UTCresolved

   DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

1. 2026年6月23日 10:58 UTCinvestigating

   We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月23日 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月24日 7:15 UTCresolved

   This incident has been resolved.

1. 2026年6月23日 10:07 UTCinvestigating

   We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月23日 11:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月23日 12:15 UTCresolved

   This incident has been resolved.

1. 2026年6月18日 10:53 UTCmonitoring

   We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月18日 15:37 UTCresolved

   This incident has been resolved.

1. 2026年6月18日 10:27 UTCmonitoring

   We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月18日 10:38 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2026年6月18日 10:40 UTCresolved

   This incident has been resolved.

1. 2026年6月18日 9:24 UTCinvestigating

   We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月18日 9:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月18日 9:52 UTCresolved

   This incident has been resolved.

1. 2026年6月17日 15:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月18日 6:55 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2026年6月18日 8:00 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年6月16日 15:52 UTCinvestigating

   Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

2. 2026年6月16日 17:38 UTCresolved

   This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

1. 2026年6月15日 14:21 UTCinvestigating

   We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月15日 14:32 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2026年6月15日 14:57 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 2026年6月15日 15:31 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年6月9日 10:08 UTCidentified

   We are currently experiencing some issues with the Recruiting module. The following features are affected: - replying to applicant messages Please be aware that the remaining system is stable and running according to expectations. The issue has been identified. A fix is being currently implemented.

2. 2026年6月9日 10:46 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved.

1. 2026年6月8日 12:58 UTCinvestigating

   We are currently experiencing some issues with Personio Recruiting. The following features are affected: - It is not possible to schedule interviews in Recruiting when using scheduling links or smart scheduling Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月8日 13:31 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2026年6月8日 13:41 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 2026年6月8日 14:15 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年6月3日 12:15 UTCinvestigating

   We are currently experiencing some issues with the Time Off module. The following features are affected: - eAUs might be marked as failed and not retrieved although certificates present in DATEV Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年6月5日 8:00 UTCidentified

   eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.

3. 2026年6月8日 7:38 UTCidentified

   We are still waiting for DATEV to address the issue.

4. 2026年6月15日 14:47 UTCidentified

   We are continuing to wait for DATEV to address the issue.

5. 2026年6月18日 15:14 UTCidentified

   We are still continuing to wait for DATEV to address the issue.

6. 2026年6月25日 12:36 UTCresolved

   We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

1. 2026年5月19日 8:03 UTCinvestigating

   We are currently experiencing some issues with the payroll module. The following features are affected: - Approvals might be blocked - The Payroll module might not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年5月19日 8:17 UTCidentified

   The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load. A fix is being currently implemented.

3. 2026年5月19日 8:33 UTCidentified

   Deleting employees might also not be possible. We are continuing to work on a fix.

4. 2026年5月19日 10:19 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

5. 2026年5月19日 12:26 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 2026年5月18日 9:19 UTCidentified

   We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2026年5月18日 9:28 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026年5月18日 10:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年5月18日 10:49 UTCresolved

   This incident has been resolved.