Platform9 の障害履歴

1. 2026年7月24日 12:50 UTCinvestigating

   この事件が特定され、CRUD業務に影響を及ぼす可能性があります

2. 2026年7月24日 12:51 UTCidentified

   この事件が特定され、CRUD業務に影響を及ぼす可能性があります

3. 2026年7月24日 13:06 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年4月23日 5:56 UTCidentified

   An issue has been identified affecting all the PMK Control Planes, and some PMK customers are experiencing service degradation. Our team has identified the issue and is working to implement the fix.

2. 2026年4月23日 12:14 UTCresolved

   This incident has been resolved.

1. 2025年9月29日 8:31 UTCidentified

   We are experiencing a major incident for PCD Kubernetes products. Our Engineering team is working on restoring. PCD Virtualization products remain unaffected.

2. 2025年9月29日 8:32 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025年9月30日 5:14 UTCresolved

   This incident has been resolved.

1. 2024年6月11日 7:50 UTCinvestigating

   Management Plane is unreachable, our team is actively working on identifying and fixing the issue.

2. 2024年6月11日 7:57 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024年6月11日 7:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年6月11日 8:02 UTCresolved

   This incident has been resolved.

1. 2024年4月13日 15:41 UTCinvestigating

   We're currently investigating an issue related to intermittent management plane instability which may manifest as being unable to login via the UI, API failures, and/or nodes being disconnected.

2. 2024年4月13日 18:06 UTCmonitoring

   A fix has been implemented and we are continuing to monitor the environments

3. 2024年4月18日 14:33 UTCresolved

   This incident has been resolved.

1. 2024年3月22日 18:30 UTCmonitoring

   Container image pulls may fail for images hosted by Red Hat Quay image registry due to an ongoing incident. For more information, see: https://status.redhat.com/incidents/qh68rjfg6xs6 Nodes where the images are already cached should continue to function for newly-created containers.

2. 2024年3月22日 18:45 UTCresolved

   Red Hat has marked the incident as resolved.

1. 2023年9月5日 17:31 UTCinvestigating

   We are currently investigating an issue impacting multiple customers' ability to access their management plane instances. Attempts will sometimes result in 502 errors. We will continue to update this post as more details become available.

2. 2023年9月5日 17:31 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023年9月5日 20:48 UTCidentified

   We've identified a related bottleneck where we're observing network congestion on the backend and we've formulated a plan to attempt to mitigate it. The management plane may still be unstable at this time until we've taken these full mitigation steps.

4. 2023年9月6日 6:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2023年9月6日 11:59 UTCresolved

   This incident has been resolved.

1. 2023年7月27日 19:57 UTCinvestigating

   We're currently investigating reports of issues related to DNS resolution, especially with regard to the Platform9 management plane endpoint. Hosts may intermittently or temporarily show as disconnected. Cluster workloads should remain unaffected.

2. 2023年7月27日 20:22 UTCidentified

   We've identified the issue with the automated DNS component which was causing issues properly synchronizing CNAME records for our Platform9 management plane instances. Our Operations team is taking steps to restore.

3. 2023年7月27日 20:24 UTCmonitoring

   Our Operations team has taken steps to resolve the issue. No further interruptions are anticipated at this time. Our team will continue to monitor the affected environments.

4. 2023年7月27日 21:04 UTCresolved

   The incident may be considered resolved. No further interruptions have been observed nor reported.

1. 2022年3月14日 0:53 UTCinvestigating

   We are currently investigating the issue

2. 2022年3月14日 2:23 UTCmonitoring

   A fix has been implemented and environments should start recovering soon

3. 2022年3月14日 4:26 UTCresolved

   This incident has been resolved.

1. 2022年2月16日 2:46 UTCinvestigating

   We are investigating issues with our infrastructure provider.

2. 2022年2月16日 15:01 UTCresolved

   This incident has been resolved.

1. 2021年12月15日 16:17 UTCresolved

   There were intermittent issues reaching management planes between 2021-12-15 15:22 - 2021-12-15 16:02 UTC. This resulted from an Internet connectivity outage at our hosting provider (Amazon Web Services). Connectivity has now been restored.

1. 2021年5月10日 5:34 UTCinvestigating

   Certain customers cannot reach their management plane deployments. We are currently investigating the issue.

2. 2021年5月10日 6:00 UTCidentified

   The issue has been identifed to be a network issue with our Data Center service provider. They are working to resolve it.

3. 2021年5月10日 7:50 UTCresolved

   The network issue has been resolved.

1. 2020年10月13日 9:35 UTCidentified

   Certain customers cannot reach their management plane deployments. It has been identifed to be a network issue with our Data Center service provider. They are working to resolve it

2. 2020年10月13日 10:01 UTCmonitoring

   Our vendor has identified and implemented a fix. Affected customers are now able to access their management plane.

3. 2020年10月13日 13:43 UTCmonitoring

   The situation is still being monitored. So far, no issues have been reported.

4. 2020年10月13日 15:55 UTCresolved

   No issues reported after monitoring the fix for 5 hours. With customers able to access their management plane, the issue stands resolved.

1. 2020年9月13日 1:24 UTCinvestigating

   We have detected that the majority of our customers cannot reach their management plane deployments. We are investigating the issue.

2. 2020年9月13日 2:19 UTCinvestigating

   Connectivity has been restored

3. 2020年9月13日 2:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2020年9月13日 5:52 UTCresolved

   All Customer Management Planes are Available.

1. 2020年8月20日 2:48 UTCidentified

   Management plane is unreachable for some customers. We have identified the issue and are implementing fix.

2. 2020年8月20日 2:48 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2020年8月20日 3:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2020年8月20日 4:16 UTCresolved

   This incident has been resolved.

1. 2020年8月20日 1:00 UTCinvestigating

   We are currently investigating the issue

2. 2020年8月20日 1:26 UTCmonitoring

   Customer Management Planes should be available again. We will continue to monitor the situation

3. 2020年8月20日 2:49 UTCresolved

   This incident has been resolved.

1. 2020年2月26日 19:30 UTCinvestigating

   We are seeing increased error rates for certain customers and are currently investigating to identify the root cause.

2. 2020年2月26日 19:57 UTCinvestigating

   We are continuing to investigate this issue.

3. 2020年2月26日 20:20 UTCmonitoring

   An issue was resolved by network provider. We are monitoring for issues

4. 2020年2月26日 20:23 UTCmonitoring

   A fiber optic issue was identified at our upstream datacenter provider and has been fixed. We are continuing to monitor the situation.

5. 2020年2月26日 20:49 UTCresolved

   This incident has been resolved.

1. 2020年2月11日 1:03 UTCidentified

   We have identified a hardware failure that is impacting a small number of customers management planes. We are replacing the hardware and restoring access shortly.

2. 2020年2月11日 1:10 UTCresolved

   Connectivity to management planes has been restored

1. 2019年12月12日 1:03 UTCinvestigating

   We are currently investigating this issue.

2. 2019年12月12日 1:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2019年12月12日 3:37 UTCidentified

   The storage outage is resolved and customer management planes will be recovering shortly

4. 2019年12月12日 4:50 UTCmonitoring

   The issue should be resolved and we are monitoring the health of the environment

5. 2019年12月12日 5:32 UTCresolved

   This incident has been resolved.

1. 2019年11月11日 3:30 UTCinvestigating

   We are currently investigating this issue.

2. 2019年11月11日 4:47 UTCmonitoring

   We have identified the root cause and addressed the issue. We are monitoring the situation. We apologize for the inconvenience

3. 2019年11月11日 4:47 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2019年11月11日 6:36 UTCresolved

   This incident has been resolved.